#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(256)832-3372

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 Crystal Water Drive

Oxford, AL 36203

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 403 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
A lot of items are not in stock and have to be ordered, so prepare ahead of time. Not many store ...
A lot of items are not in stock and have to be ordered, so prepare ahead of time. Not many store employees are available or very knowledgeable about the department they may be working in.
by
  • Verified Purchase
  • Recommended
I received excellent customer service from an employee name Kristi, she went above and beyond ex...
I received excellent customer service from an employee name Kristi, she went above and beyond expectations to assist me with an order that I was trying to place on line. She was very friendly, knowledgeable and helpful. I have worked in management at a Bank for 27 years, and employees with these qualities are hard to find. She is an asset to your company! I have also received excellent customer service from other employees with special orders that I have placed. Will be doing all of our business with Home Depot!
by
  • Verified Purchase
  • Recommended
I really enjoy going to this store for home projects. Clerks are helpful when need help
I really enjoy going to this store for home projects. Clerks are helpful when need help
by
  • Verified Purchase
  • Recommended
store was neat and clean. person on the floor putting up stock was very friendly and helpful.
store was neat and clean. person on the floor putting up stock was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Got a $100 off coupon for opening up a account there if I spend$1000. Got a washer and dryer and ...
Got a $100 off coupon for opening up a account there if I spend$1000. Got a washer and dryer and then they didn't want to honor the coupon because I couldn't put it all on the card. I put what my card limit was and paid cash for the rest. Ended up speaking to the store manager after 45 minutes at the register while the girl tried to figure out how to get us out $100 back, because she didn't do it right.. Still walked out of the store without the money. Was told we will get a check in the mail
by
  • Verified Purchase
Store was clean, organized, friendly and helpful associates..this is MY STORE!!
Store was clean, organized, friendly and helpful associates..this is MY STORE!!
by
  • Verified Purchase
  • Recommended
Went to this store today to buy a tool box that was on sale. When I got there the sale was off ye...
Went to this store today to buy a tool box that was on sale. When I got there the sale was off yesterday. I asked the manager about it and he gave me sale price. When Checking out the cashier Ruby was very helpful. She went above and beyond her duties to help me. I enjoyed shopping there a lot.
by
  • Verified Purchase
  • Recommended
Well stocked. Clean Helpful assistance with our purchase. Much better than store in Tuscaloosa.
Well stocked. Clean Helpful assistance with our purchase. Much better than store in Tuscaloosa.
by
  • Verified Purchase
  • Recommended
the customer service is just outstanding.
the customer service is just outstanding.
by
  • Verified Purchase
  • Recommended
The store was clean, well stocked and the staff was professional, courteous and very helpful.
The store was clean, well stocked and the staff was professional, courteous and very helpful.
by
  • Verified Purchase
  • Recommended
The store staff that waited on us was very kind, professional and helpful. I wish all stores had...
The store staff that waited on us was very kind, professional and helpful. I wish all stores had friendly and courteous staff like this one. All this staff deserves a raise - they earn with their professionalism and being kind. The store was clean and well stocked also.
by
  • Verified Purchase
  • Recommended
The store was very clean and the staff were very helpful. One in particular went beyond her job r...
The store was very clean and the staff were very helpful. One in particular went beyond her job requirements. Helped us for right about an hour. Her name is Kristal and she works in appliances. Thanks again Kristal! :-))
by
  • Verified Purchase
  • Recommended
I prefer Home Depot to the competition. I can find someone to help if needed, and they know where...
I prefer Home Depot to the competition. I can find someone to help if needed, and they know where items are located. The employees are friendly professionals.
by
  • Verified Purchase
  • Recommended
Dianna handled our transaction in a timely manner, and was helpful and friendly, plus she sent th...
Dianna handled our transaction in a timely manner, and was helpful and friendly, plus she sent the Office Administrator a copy of the receipt. It does not seem to matter which Home Depot we use. We get great service at all we have visited.
by
  • Verified Purchase
  • Recommended
Good location, GREAT and visible sign from the highway, which was exactly what I needed.
Good location, GREAT and visible sign from the highway, which was exactly what I needed.
by
  • Verified Purchase
  • Recommended
The floor associates are always friendly and helpful. My only complaint about this or any Home De...
The floor associates are always friendly and helpful. My only complaint about this or any Home Depot store is that there is hardly ever a real live breathing cashier on duty.
by
  • Verified Purchase
  • Recommended
Great store to shop with friendly employee to help some like me that may need the help at time. T...
Great store to shop with friendly employee to help some like me that may need the help at time. The store was very clean and neat, way to go store manager.
by
  • Verified Purchase
  • Recommended
It was satisfying found what I was looking for had to get assistance a couple of times. They were...
It was satisfying found what I was looking for had to get assistance a couple of times. They were quick and helpful.
by
  • Verified Purchase
  • Recommended
The employees were so helpful and knowledgeable. It's nice to not talk to 17 year old's who alway...
The employees were so helpful and knowledgeable. It's nice to not talk to 17 year old's who always have to find someone else to answer a question that's not in the correct department or on break or already gone. It was a nice visit. The store itself is clean and designed well.
by
  • Verified Purchase
  • Recommended
I received assistance very quickly. The associates were very knowledgeable and helpful. The whole...
I received assistance very quickly. The associates were very knowledgeable and helpful. The whole shopping experience was great.
by
  • Verified Purchase
  • Recommended
The associate at the paint desk were very friendly and helpful. The associate at customer service...
The associate at the paint desk were very friendly and helpful. The associate at customer service was very unfriendly and not helpful like the lady in paint department, you need more friendly associate like the lady that work in the painting dept. The painting dept. lady was a great associate. Thank you for her service.
by
  • Verified Purchase
  • Recommended
Overall nice store. However, as with most mega stores, finding assistance in a timely manner is a...
Overall nice store. However, as with most mega stores, finding assistance in a timely manner is almost impossible. One would think as a "do it yourself" store there would be more assistance available. Or is it just my misunderstanding in the phrase "do it yourself?"
by
  • Verified Purchase
  • Recommended
Associates are the friendliest and most helpful! Great variety of items. Clean store.
Associates are the friendliest and most helpful! Great variety of items. Clean store.
by
  • Verified Purchase
  • Recommended
Clean and organized store, friendly people!
Clean and organized store, friendly people!
by
  • Verified Purchase
  • Recommended
Spring is here...time to go to The Home Depot. We just made the first of many visits to the gard...
Spring is here...time to go to The Home Depot. We just made the first of many visits to the garden center. Things are looking great. Store associates are smiling, stock is coming in. We had a great time.
by
  • Verified Purchase
  • Recommended
I look forward to going to this store for home and garden needs. All the employees are very frie...
I look forward to going to this store for home and garden needs. All the employees are very friendly, and helpful. The store is clean and easy to get around. They have great prices, and even better sales! We buy all our major appliances here, including our lawnmowers. We drive past LOWE'S to shop here at HOME DEPOT! Great store!
by
  • Verified Purchase
  • Recommended
nice store
nice store
by
  • Verified Purchase
  • Recommended
Store was well organized and had plenty of choices for what I was looking for.
Store was well organized and had plenty of choices for what I was looking for.
by
  • Verified Purchase
  • Recommended
Great people and quick service. That includes the Manager down.
Great people and quick service. That includes the Manager down.
by
  • Verified Purchase
  • Recommended
The Oxford, AL store is neat and organized. All of the employees were friendly and helpful. I enj...
The Oxford, AL store is neat and organized. All of the employees were friendly and helpful. I enjoyed shopping at this Home Depot!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 403 reviews

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