Reviews for Palm Harbor #247

The store is clean and the employees were very friendly and accommodating. The flooring department is top notch and I was very satisfied with my service. I had three different jobs done and they all went very smooth.

This is a large store and despite it's size maintains the friendly and efficient service of a small store. It's prices are very competitive and in some cases much better. I got myself some french doors which were worth about $700.00 for $300.00. I enjoy just rovifng about this store, especially the garden section with all the lovely plants.

Sometimes there is not enough parking and you may need a bigger store to serve the large number of customers that shop at this store. Sometimes I have to hunt for help and find that most frustrating.

Mary Ann haas was great

Victoria A. did a fantastic job helping us purchase 6 new appliances. She made it as painless as possible with a massive amount of patience! We would do business with her anytime!

Generally , I find the service and trying to find a store attendant that is helpful is difficult in Home Depot. Not in this Palm Harbor store. They have some awesome attendants , who are real people , know a lot and love to help. Not all are like that in the store but I have come across 3 so far and that is far more than anywhere else.

From the moment we walk into the store we feel good. The store is clean, neat and organized. They must stock at night. LOL. There are always enough employees to help out when you need one. There are so many items to choose from that we almost always find what we are looking for. Finally, there is always a short wait at the register! The cashiers are quick, friendly and get you going fast.......

I drive an extra 15 minutes to go to this store. The staff here are great. Their helpful, knowledgeable & friendly. They also always have what I need no matter how odscure (like adhesive rollers) & the staff actually knows the inventory & where stuff is.

Great place to shop

This store is what you would expect from a Home Depot as far as cleanliness and service but I often find the inventory lacking. Whether it is a router bit, a power tool, lumber or a fastener I often can find what I need or I feel boxed in to buying something that isn't exactly what I want but will work to finish a job.

Always a helpful, knowledgeable associate around

When you need to find something at Home Depot find Mo. Mo knows more! Mo thank you for all your help!

Great help is always available at this Home Depot

THIS IS A GREAT STORE WITH EXCELLENT CUSTOMER SERVICE!

Great Employees!!!

Very well organized.

This store is in neeed of some serious training. The head cashier is rude and should not be in customer service. We called the store trying to resolve the issue with said rude employee and after being redirected and on hold for more than 10 minutes, then being told the manager was busy and would call me back, I decided to take the survey. Do not shop at this store. They are rude, inarticulate and refuse to listen to customers.i gave it one star bc you have to, if there was a negative star field they’d get that.

The store is great however, Home Depot should support products they sell through their website. If Home Depot is not going to support those products, they should not sell them through their site. Large items are being sold to be assembled by the customer with no phone number for contact if there are problems and Home Depot is wiping their hands of the the problem and the item. In this case, a drawer would not close after the large console was completely assembled. The vendor would not support, Home Depot would not support and we were told to return the item (even though it was totally assembled) for an entirely new console which meant another assembly and possible return charges and inconvenience. This is poor business practice.

Mary in the paint department was great, she helped us fix our paint issue. Great customer service! Thanks Home Depot

Great service

Well, as a single senior woman, guess it's best to go to this store very early AM, on weekends ..had the best service this morning there, all kinds of assistance .. during the week, it seems contractors or whatever occupy all employees ..you have to go to cashier or customer service for help finding whatever you need.. anyway, I had best ever service there this morning .. Very pleased..

As usual, great location! I have a large-but-private bonsai nursery and whether it's building materials for making new display-benches, getting any type of wire I need for wiring, getting substrates & fertilizers, this place has just never failed me, A++ for sure!

Love this store, the staff is extremely knowledgeable and helpful. The experience is always good.

Great location! Super customer service. Well stocked garden section. Mary Ann in appliances is great! Curt in tile and flooring is super helpful. Angela in garden treats you like family. Thank god this location is a five minute drive from my house. It made the renovation a little less painful:)

I was sort of on a fishing trip looking for new sinks. I really could not purchase on this day but I wanted to get ideas for the kitchen and the guest bathroom in our home. I found a tall young man who was most helpful in guiding me through looking at sinks online. I had no idea there were so many shades of the color almond. Since I did not have a working phone with me, he even wrote down item numbers on a small piece of paper for me-Nice!

The store staff are professional, friendly, knowledgeable, and eager to help. Store is well stocked and clean. Had a great buying experience. Staff walked me to the items I was looking for. Great customer service.

Your cashier Angela in outside Garden at the palm harbor store went above and beyond helping. She helped me find what I thought would take me a long time, in no time. She knew right where it was. Saved me a ton of time. Thanks Angela!!!

Their employees are always very knowledgeable and eager to help!

The staff is friendly and helpful. Assistance was fast and Employees provided useful information.

This store has a genuine home town feel. Personnel are always friendly and more than happy to help, furthermore, I love that they hire older personnel to help out.