#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)636-3102

Tool & Truck Rental

(850)636-3108

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11500 Panama City Beach Pkwy

Panama City, FL 32407

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 487 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (487)
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Showing 1-30 of 487 reviews
Great Employees
Visited with multiple issues for home remolding and every department was very helpful and helped me find what I needed.
by
    • Recommended
    Tool rental Is GOAT
    them fellas at the tool rental are the best employees I've ever seen in a company. they will do everything in their power to make sure you are satisfied. if anybody has any bad things to say about these two men they would be lying. I have dealt with Paul personally on several separate occasions and he always goes way above my expectations of customer service and never disappoints. Ricky is right there with him, they make a good team and they both definitely need a raise. employees like them are hard to find
    by
      Excellence
      Excellentce in products provided. Excellence in customer service resulting in satisfaction!
      by
        • Recommended
        Clean, Organized, & Friendly
        Happy to see changes at my PCB store. I couldn’t navigate most aisles in the past due to clutter from pallets and stock on store carts. I couldn’t find open carts to use for large items during those past visits. Recent changes I have noticed are cleaner/clearer aisles. Carts available and organized. Employees who ask how I’m doing, am I finding everything I am looking for, and sharing appreciation for shopping at Home Depot. Trish was my recent cashier and was awesome. But each time I visit the cashiers always seem to be the best as they are super friendly and welcoming. Thank you PCB team, great work!
        by
          • Recommended
          Exceptional Employees
          Trent and one other employee went out of their way to be friendly.
          by
            • Recommended
            I rented a buffer and sanding pad. The machine did not last but 2 hours and then it quit on me. I called it I. And they still charged me full price and I had to go rent another machine somewhere else to finish the job
            Returned machine but was not credited . I did not get the use of the machine because it would not turn on.
            by
              Incredible Customer Service in Flooring Department
              Tiffany Tillerson helped me order cellular shades for my whole house. It required many steps and communications. She was patient, professional, and kind. I am very grateful.
              by
                • Recommended
                Excellent Customer service
                Jessica was eager to help and very knowledgeable.
                by
                  • Recommended
                  Great customer service
                  We went to the Panama City Home Depot for a new refrigerator, washer, dryer and two pedestals. We received great service from Jessica finding what we wanted. All the products were in stock and delivery was able to be done in 3 days! That’s amazing!!! And the 3 main items were on sale!
                  by
                    • Recommended
                    Great Service
                    Knowledgeable staff and very comfortable spending large amounts for appliances.
                    by
                      • Recommended
                      A Trusted Source!
                      As a contractor it is nice that you can always count on Home Depot, and it doesn’t matter which zip code, you can always count on Home Depot to have what you or your crews needs. Thank you Home Depot!!
                      by
                        • Recommended
                        Best store in town!
                        Most down to earth and helpful folks at this store. In a time when everyone is stressed and tired its nice to have people that are willing and wanting to help you in any way they can. Been a shopper at this store for a few years.
                        by
                          Great store and staff
                          Always has what we need; staff is very friendly, knowledgeable and helpful. Clean store and well stocked.
                          by
                            disorganized and nasty shelving - merchandise fallen down, not fronted on shelves, can't find what you're looking for
                            shelving in aisles need to be removed and a THOROUGH clean between the walking aisles - the back - to - back shelving. there is so much merchandise fallen down the back of the shelves, to shelves below or to the floor. dirty and nasty. ORGANIZE THE MERCHANDISE WHEN YOU DO THIS AS I SELDOM FIND WHAT I AM LOOKING FOR IN THE PLACE IT IS SUPPOSED TO BE!!!!! WHY AREN'T STORE EMPLOYEES REACHING WAY BACK AND ORGANIZING THE WHOLE SHELF AND NOT JUST THE FRONTED ITEMS???? They're too busy chatting among themselves or hanging out in the breakroom....
                            by
                              Came in to return an item after losing my receipt.
                              Steve, the Asst Store Manager and his two wonderful Customer Service Reps, Ashlie & Abbie went the extra mile to help me, even though the problem was my own fault.
                              by
                                • Recommended
                                Excellent service and selection
                                I was looking for a cordless hedge trimmer and a staff member greeted me, showed me all the offerings, and was extremely helpful.
                                by
                                  • Recommended
                                  Refrigerator purchase
                                  We purchased a refrigerator from Amanda in the appliance department. She was very knowledgeable about the product and was very helpful setting up delivery and friendly during the check-out process.
                                  by
                                    • Recommended
                                    Great customer service and always stocked
                                    This Home Depot is the best.. The associates are always friendly and willing to help you walking you to the products. Giving you information you may need on products and suggesting other products that may fit in your needs. 5 ⭐️
                                    by
                                      • Recommended
                                      The stores can be a bit overwhelming but if you have a good patience all goes well
                                      Home Depot is very busy in the mornings will call pick up was not ready at suggested time but the employees were doing their best to get me loaded up with the services that I needed.
                                      by
                                        • Recommended
                                        Store is great. Large delivery is terrible
                                        I purchased $1100 in wood plank flooring. Paid $79 for only option delivery which meant All boxes were unloaded outside of front door. Delivery guys would not go 5 more steps and place inside townhome. They need a new delivery company. On a good note, purchased 2 doors and frame and different delivery man happily brought inside My townhome.
                                        by
                                          • Recommended
                                          Very friendly and helpful.
                                          I've been shopping at this location for about 7 years now and as a small business owner I've never had any real issues with getting the materials I need to keep things moving. The employee's are always willing to do their best.
                                          by
                                            • Recommended
                                            Horrible customer service!
                                            If you would like to be blamed as a customer for the employees mistakes... Definitely go here! The cashier's are rude and the female "manager" is the worst of all! For a company that's core value is to do what is right for the customer, they should send this set of employees back through training, and just simple manners courses
                                            by
                                              False advertising
                                              I bought 15 bags of insulation and was supposed to get blowe free but I was charged.
                                              by
                                                Making Strides to make it better
                                                We have become inured to poor service and a laissez-faire attitude when shopping the big box stores. PCB, FL Home Depot was a refreshing change. Wendi Bassett showed a can-do and caring attitude in putting together an order for me for 5 doors that my contractor had picked out. Her professionalism was exemplary and laudable. It is also rare to find these days as we drift into complacency. Customer service will always reign and in this case secured an over $10k order for HD that might have gone to a competitor if the decision were based on price alone. Kudos to Wendi and the staff at HD PCB, FL
                                                by
                                                  • Recommended
                                                  Hannah Huebner Sales Person Appliances
                                                  Ms. Huebner is the best and most pleasant sales person in any of your stores. She is an expert in appliances and has a wonderful personality for dealing with the public. She made us feel welcome, and wanted at the store. Thank you Hannah
                                                  by
                                                    • Recommended
                                                    Cashier
                                                    Nancy was very helpful during the checkout process. She went out of her way to make sure I didn't need anything else and found everything easily.
                                                    by
                                                      • Recommended
                                                      Good store.
                                                      I wish those prices for all those materials could be lower, but I know that these guys (all stuff members) work hard! And I appreciate to all that they are doing
                                                      by
                                                        • Recommended
                                                        Employees in mill works dept were excellent!
                                                        Wendi and Mike were excellent at solving the issue I had with the missing special order door.
                                                        by
                                                          • Recommended
                                                          Great Shopping Experience!
                                                          We bought a Hotpoint washer and dryer at a Great Price from a wonderful Sales lady, Cindi White, who went out of her way to help us with ALL our needs and questions!
                                                          by
                                                            • Recommended
                                                            Friendly and Helpful Staff
                                                            I purchased various vegetable plants for my garden while I was there. Georgette was my cashier. She was very friendly and helpful. She was able to answer all my questions.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 487 reviews

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