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Showing 1-30 of 487 reviews
Jul 3, 2023
Great Employees
Visited with multiple issues for home remolding and every department was very helpful and helped me find what I needed.
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Recommended
Jun 28, 2023
Tool rental Is GOAT
them fellas at the tool rental are the best employees I've ever seen in a company. they will do everything in their power to make sure you are satisfied. if anybody has any bad things to say about these two men they would be lying. I have dealt with Paul personally on several separate occasions and he always goes way above my expectations of customer service and never disappoints. Ricky is right there with him, they make a good team and they both definitely need a raise. employees like them are hard to find
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May 18, 2023
Excellence
Excellentce in products provided. Excellence in customer service resulting in satisfaction!
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Recommended
May 15, 2023
Clean, Organized, & Friendly
Happy to see changes at my PCB store. I couldn’t navigate most aisles in the past due to clutter from pallets and stock on store carts. I couldn’t find open carts to use for large items during those past visits. Recent changes I have noticed are cleaner/clearer aisles. Carts available and organized. Employees who ask how I’m doing, am I finding everything I am looking for, and sharing appreciation for shopping at Home Depot. Trish was my recent cashier and was awesome. But each time I visit the cashiers always seem to be the best as they are super friendly and welcoming.
Thank you PCB team, great work!
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Recommended
Apr 29, 2023
Exceptional Employees
Trent and one other employee went out of their way to be friendly.
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Recommended
Apr 11, 2023
I rented a buffer and sanding pad. The machine did not last but 2 hours and then it quit on me. I called it I. And they still charged me full price and I had to go rent another machine somewhere else to finish the job
Returned machine but was not credited . I did not get the use of the machine because it would not turn on.
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Mar 28, 2023
Incredible Customer Service in Flooring Department
Tiffany Tillerson helped me order cellular shades for my whole house. It required many steps and communications. She was patient, professional, and kind. I am very grateful.
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Recommended
Feb 22, 2023
Excellent Customer service
Jessica was eager to help and very knowledgeable.
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Recommended
Jan 24, 2023
Great customer service
We went to the Panama City Home Depot for a new refrigerator, washer, dryer and two pedestals. We received great service from Jessica finding what we wanted. All the products were in stock and delivery was able to be done in 3 days! That’s amazing!!! And the 3 main items were on sale!
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Recommended
Jan 14, 2023
Great Service
Knowledgeable staff and very comfortable spending large amounts for appliances.
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Recommended
Dec 29, 2022
A Trusted Source!
As a contractor it is nice that you can always count on Home Depot, and it doesn’t matter which zip code, you can always count on Home Depot to have what you or your crews needs.
Thank you Home Depot!!
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Recommended
Dec 28, 2022
Best store in town!
Most down to earth and helpful folks at this store. In a time when everyone is stressed and tired its nice to have people that are willing and wanting to help you in any way they can. Been a shopper at this store for a few years.
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Nov 26, 2022
Great store and staff
Always has what we need; staff is very friendly, knowledgeable and helpful. Clean store and well stocked.
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Oct 24, 2022
disorganized and nasty shelving - merchandise fallen down, not fronted on shelves, can't find what you're looking for
shelving in aisles need to be removed and a THOROUGH clean between the walking aisles - the back - to - back shelving. there is so much merchandise fallen down the back of the shelves, to shelves below or to the floor. dirty and nasty. ORGANIZE THE MERCHANDISE WHEN YOU DO THIS AS I SELDOM FIND WHAT I AM LOOKING FOR IN THE PLACE IT IS SUPPOSED TO BE!!!!! WHY AREN'T STORE EMPLOYEES REACHING WAY BACK AND ORGANIZING THE WHOLE SHELF AND NOT JUST THE FRONTED ITEMS???? They're too busy chatting among themselves or hanging out in the breakroom....
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Oct 10, 2022
Came in to return an item after losing my receipt.
Steve, the Asst Store Manager and his two wonderful Customer Service Reps, Ashlie & Abbie went the extra mile to help me, even though the problem was my own fault.
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Recommended
Sep 14, 2022
Excellent service and selection
I was looking for a cordless hedge trimmer and a staff member greeted me, showed me all the offerings, and was extremely helpful.
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Recommended
Aug 28, 2022
Refrigerator purchase
We purchased a refrigerator from Amanda in the appliance department. She was very knowledgeable about the product and was very helpful setting up delivery and friendly during the check-out process.
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Recommended
Aug 28, 2022
Great customer service and always stocked
This Home Depot is the best.. The associates are always friendly and willing to help you walking you to the products. Giving you information you may need on products and suggesting other products that may fit in your needs. 5 ⭐️
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Recommended
Aug 23, 2022
The stores can be a bit overwhelming but if you have a good patience all goes well
Home Depot is very busy in the mornings will call pick up was not ready at suggested time but the employees were doing their best to get me loaded up with the services that I needed.
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Recommended
Aug 16, 2022
Store is great. Large delivery is terrible
I purchased $1100 in wood plank flooring. Paid $79 for only option delivery which meant All boxes were unloaded outside of front door. Delivery guys would not go 5 more steps and place inside townhome. They need a new delivery company. On a good note, purchased 2 doors and frame and different delivery man happily brought inside
My townhome.
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Recommended
Aug 16, 2022
Very friendly and helpful.
I've been shopping at this location for about 7 years now and as a small business owner I've never had any real issues with getting the materials I need to keep things moving. The employee's are always willing to do their best.
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Recommended
Aug 10, 2022
Horrible customer service!
If you would like to be blamed as a customer for the employees mistakes... Definitely go here! The cashier's are rude and the female "manager" is the worst of all! For a company that's core value is to do what is right for the customer, they should send this set of employees back through training, and just simple manners courses
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Jul 19, 2022
False advertising
I bought 15 bags of insulation and was supposed to get blowe free but I was charged.
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Jun 24, 2022
Making Strides to make it better
We have become inured to poor service and a laissez-faire attitude when shopping the big box stores. PCB, FL Home Depot was a refreshing change. Wendi Bassett showed a can-do and caring attitude in putting together an order for me for 5 doors that my contractor had picked out. Her professionalism was exemplary and laudable. It is also rare to find these days as we drift into complacency. Customer service will always reign and in this case secured an over $10k order for HD that might have gone to a competitor if the decision were based on price alone. Kudos to Wendi and the staff at HD PCB, FL
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Recommended
Jun 6, 2022
Hannah Huebner Sales Person Appliances
Ms. Huebner is the best and most pleasant sales person in any of your stores. She is an expert in appliances and has a wonderful personality for dealing with the public. She made us feel welcome, and wanted at the store. Thank you Hannah
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Recommended
May 9, 2022
Cashier
Nancy was very helpful during the checkout process. She went out of her way to make sure I didn't need anything else and found everything easily.
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Recommended
Apr 18, 2022
Good store.
I wish those prices for all those materials could be lower, but I know that these guys (all stuff members) work hard! And I appreciate to all that they are doing
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Recommended
Mar 29, 2022
Employees in mill works dept were excellent!
Wendi and Mike were excellent at solving the issue I had with the missing special order door.
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Recommended
Mar 1, 2022
Great Shopping Experience!
We bought a Hotpoint washer and dryer at a Great Price from a wonderful Sales lady, Cindi White, who went out of her way to help us with ALL our needs and questions!
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Recommended
Feb 16, 2022
Friendly and Helpful Staff
I purchased various vegetable plants for my garden while I was there. Georgette was my cashier. She was very friendly and helpful. She was able to answer all my questions.