Filter Reviews By:Rating, Profile, Gender, Age (436)
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Showing 1-30 of 436 reviews
Mar 14, 2023
Gardening Department
I love my plants especially my strawberry plants Thank you
by
Recommended
Feb 17, 2023
Poor customer service
Customer service is extremely bad at this location!!!!
The Home Depot key values are definitely not applied at this location and seems to be exempt from it
by
Jan 17, 2023
Great customer service
Have had such great experiences with customer service lately. In a recent visit I had employees help me to save hundreds of dollars on a purchase. Torria Moon went above and beyond!
by
Recommended
Jan 5, 2023
Great customer service
Pat and Jason in appliances are the very best. Friendly, knowledgable and easy to talk with. They know their appliances. Melissa M. was very very helping in making just the right purchase that I needed and made sure all the details were taken care of.
by
Recommended
Jan 1, 2023
Goes the extra mile
Living out of state, the Paris Texas store is my go to place for everything! My refrigerator died on new years eve, not having time to make the drive before closing I called the store to ask if they had anything in stock for me to send my son to pick up. The associate who helped me was courteous, knowledgeable, and very pleasant. They didn't have what I wanted in store but he helped me get exactly what I wanted ordered and headed my way.
And when I do order the wrong item? I have never had better return service anywhere else. From garden department to plumbing and paint, they help keep my 100 year old house in the best condition it's ever been.
by
Recommended
Oct 22, 2022
Great Customer Services
I really Loved this store! The Workers are Amazing and enjoyed talking to Ms Jasmine! I will call and recommend bc I dont have every ones email address>
by
Sep 14, 2022
GREAT SERVICE
I HAD 5 EMPLOYEES HELP ME ON MY VISIT. THEY WERE VERY HELPFUL AND FRIENDLY. IT CUT MY SHOPPING TIME PROBABLY IN HALF. I HAVE PROPERTY HERE, BUT I LIVE IN THE DALLAS AREA. I WISH EVERYSTORE COULD HAVE THAT TYPE OF PEOPLE. GREAT JOB!!!!
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Recommended
Sep 5, 2022
Great store to shop with great employment staff
I bought paint at paris home depot. The results was great.
by
Recommended
Jun 28, 2022
Great Customer Service in Store
Gene was great to work with in creating custom made doors for our new office. Very helpful, knowledgeable and even though it was over the phone I could tell he was offering service with a smile :)
by
Recommended
Jun 23, 2022
Jeff
Im not sure what Jeff in hardwares problem is but he could have been nicer about cutting my key
by
Jun 6, 2022
Great customer service from Manuel and great selection
Manuel helped find all electrical components I was is search of. Home Depot had great selection
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Recommended
Apr 29, 2022
Very friendly
Employees of this department were very helpful and friendly.
by
Recommended
Jan 27, 2022
Best
We purchased a dishwasher and the salesman was very nice, helpful, and well trained with us being his 2nd customer cause it was his first day of work.
by
Recommended
Dec 29, 2021
Home Depot Paris Texas
The store has always had what my family needs,with great prices'and 94% of the time the shelves' were stocked with great product! Thanks again and have a great day! Make sure you get a chance to visit the store if you are in Paris ,Texas!!
by
Recommended
Jul 30, 2021
Store is clean and spacious... Good restrooms and employee help when needed. Great place to find ...
Store is clean and spacious... Good restrooms and employee help when needed. Great place to find good products for home use.
by
Verified Purchase
Jul 23, 2021
We love their paint department because of Nancy!! She knows color and is very knowledgeable about...
We love their paint department because of Nancy!! She knows color and is very knowledgeable about their products! We would probably buy somewhere else if Nancy wasn’t there because she would be hard to replace!
by
Verified Purchase
Recommended
1 found this review helpful
Jun 13, 2021
Store is clean and well stocked. Employees are friendly and helpful. Jerry Nelson in plumbing is ...
Store is clean and well stocked. Employees are friendly and helpful. Jerry Nelson in plumbing is always helpful.
by
Verified Purchase
Recommended
Jun 13, 2021
This store is always clean and employs are friendly. Jerry Nelson in plumbing is always so helpful.
This store is always clean and employs are friendly. Jerry Nelson in plumbing is always so helpful.
by
Verified Purchase
Recommended
May 4, 2021
Store was clean, all staff generally friendly and helpful. Nothing to complain about. Everythin...
Store was clean, all staff generally friendly and helpful. Nothing to complain about. Everything shown online as In-stock were there. Excellent all-around
by
Verified Purchase
Recommended
Apr 28, 2021
Hard working, very supportive employees. I have shopped many H D from here to California. If you ...
Hard working, very supportive employees. I have shopped many H D from here to California. If you shop this H D .......you will quickly see what I mean.
by
Verified Purchase
Recommended
Apr 28, 2021
The Paris Texas store is friendly and well stocked.
The Paris Texas store is friendly and well stocked.
by
Verified Purchase
Recommended
Apr 24, 2021
I ordered an item and went directly to pick up the item . I was treated courteously.
I ordered an item and went directly to pick up the item . I was treated courteously.
by
Verified Purchase
Recommended
Mar 14, 2021
I purchased my first Zero Turn mower at 8am in the morning and the employees from checking out to...
I purchased my first Zero Turn mower at 8am in the morning and the employees from checking out to getting my mower ready were amazing!! It made purchasing from homedepot a happy experience!
by
Verified Purchase
Recommended
Jan 25, 2021
Best home Depot in Texas! Great service, friendly, knowledgeable staff. Love coming here. Couldn...
Best home Depot in Texas! Great service, friendly, knowledgeable staff. Love coming here. Couldn't ask for anything better!
by
Verified Purchase
Recommended
Jan 22, 2021
After buying a washer, I got charged over $20 for washer hoses WITHOUT being told about it and cu...
After buying a washer, I got charged over $20 for washer hoses WITHOUT being told about it and customer service was rude. Requested a manager, one was paged but did not come to the desk.
by
Verified Purchase
Jan 22, 2021
Don't have washers in stock. Bought one to be delivered later and was charged over $20 for new w...
Don't have washers in stock. Bought one to be delivered later and was charged over $20 for new washer hoses without being told. Requested they be removed said they couldn't as was in warranty paperwork but refused to show WHERE in the paperwork it said that. Requested a manager, one was paged but never showed up.
by
Verified Purchase
Jan 21, 2021
I have never been in this store that someone (an employee) did not ask if I needed help. I find t...
I have never been in this store that someone (an employee) did not ask if I needed help. I find that very
refreshing. They are friendly, knowledgeable and very helpful. As a woman, I do not always know about building items, or electrical or other such items, I find all the employees I have dealt with to be very helpful and friendly. Thank you.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 11, 2021
Friendly staff and an awesome store. I was able to get everything that I needed!!!
Friendly staff and an awesome store. I was able to get everything that I needed!!!
by
Verified Purchase
Recommended
Dec 10, 2020
They are always friendly and helpful. They make the shopping experience an enjoyable one every t...
They are always friendly and helpful. They make the shopping experience an enjoyable one every time.
by
Verified Purchase
Recommended
Nov 21, 2020
I wasn’t able to come in the store so they took my order over the phone along with my payment and...
I wasn’t able to come in the store so they took my order over the phone along with my payment and loaded it for me without me leaving my vehicle! They were all so professional and friendly