Reviews for Phoenix #8557

The Phoenix store is very convenient to our home, has most of what one could want in building supplies and gardening equipment, and the staff is very knowledgeable and friendly. And, the store is set up well. We don't have to hunt to find the things we're looking for.

Clean store, they don't move things around often so once you get an idea for where your departments are you don't have to wander. Everyone is helpful and you will get asked if your finding everything ok?" Not a long wait to cheek out. Good selection of everything and returns are a breeze.

I wanted to give Don a shout-out for the extra help he gave me when buying a new shower head. Although your website stated there were two in stock, none were on the shelf. Don took the time, in a good natured effort, to look for the inventory, and found it! Then, delayed going on his break when I needed additional help a short time later, in a completely different department.

Everyone is so helpful, friendly and courteous. Nicest Home Depot I've ever been in.

The store was clean, limber stacks were being leveled concrete was stacked, roofing was put back in order, all around a good night for shopping

We love shopping at the Phoenix Home Depot store. The employees are always extremely helpful, knowledgeable and happy to help us. We are always able to find the items we need, and at a fair price too!

If your shopping for products for your project no matter how big or small, the Phoenix Home Depot has you covered. Get ready for a hugh selection and fast friendly service and prices that will amaze you.

The employees in this store are always knowledgeable and helpful and the store is usually well stocked. Most of their products are excellent. I especially appreciate that the store is well lit and clean. Need help, ask for Bob!

Very friendly, helpful staff. Enough staff to get the help you need if you are not an expert.

Open on the weekends! Great for the weekend warrior.

The staff always greet you at the door. On our most recent visit we were planning to put a new floor in to our house and the staff had all of the answers we were looking for. The stoor is nicely organized as well.

Be VERY CAREFUL when parking in their lot while shopping at this store. My 11 day old new suv sustained $4500 worth of damage while I was parked in the lot for about 20 minutes while checking a price. My vehicle was in clear view of their supposed security cameras. I was told after I called the store no less than 6 times that nothing was seen and in fact their cameras don’t face into parking lot and are pointed only at the doors for shop lifters. Apparently you could commit a murder in their huge lot and get away with it as long as you don’t steal a screwdriver first. I got the run around from this store over this issue for 3 weeks trying to get someone to let me know if the tapes had been reviewed, etc Not a fan!!!!!

Has what I need 99% of the time

I love this store, the employees, and the products. Thanks homedepot team for being a great help.

Melinda in customer service was a huge help with some returns that took time and effort to figure out. Very happy with her help. Additionally, Pam, at the Pro Desk has been consistently helpful and pleasant over the course of our remodel experience. Very happy with our experience.

Timothy on customer service did what he could but it seams corporate has tied his hands on what he can do

I received excellent help with my selection. Courteous salesperson and knowledgable about the product I was interested in. The salesperson did not rush through the ordering process with me and in every way displayed professionalism, kindness and willingness to explain throughly delivery and setup necessities. Thank you, Home Depot

Very clean store the staff is very helpful, knowledgeable and friendly!

Excellent customer service. Gerard is awesome! Great prices, and friendly staff.

I recommend this store ‘with reservations’. I bought lumber for shelves and ALL THREE PIECES were cut too long! If I had no saw, I would need to drive the 40+ miles (round trip) to get them recut. Lumber aisles were all marked except the one I needed. The toilet repair section of plumbing is a disaster, and the employee had a bad attitude. All that said, I have ordered online for pickup, and had all good experiences.

We are just so happy to have a Home Depot here in the valley for a lot of our shopping needs and you can fill a lot with your store. Thanks for being here.

I was impressed with the salespersons knowledge and his customer services skills were outstanding. I will definitely go back.

Great store, products and most importantly employees are very helpful.

Never had a bad experience at the Home Depot. The staff has always been friendly and helpful, and the store has been well stocked.

Door department forgot to place my order. A month later order was placed for the forgotten right hardware. Store would not honor a valid 10% off coupon for all my inconvenience even though I've been patient up till now. Nothing delivered yet and I used my HD credit card. Very disappointed and will shop elsewhere whenever possible.

Alex W, hardware is amazing and went above and beyond to provide ultimate customer experience. She is knowledgeable, provided appropriate solutions to issues raised, and just pleasant. THANK YOU !! kudos to Joe, Allistair, Gerrad and David in flooring !! you made my day !!

Just bought a new refrigerator and the process was wonderful Daisy and Brenda did a wonderful job explaining everything from the features to the delivery process.

helpful store associates -when asked put themself out for the customer-

Lots of beautiful plants anuals and perennials also seasonal. Woman in the plant department was extremely friendly helpful and had very good advice. David in flooring also was extremely helpful and we had a tough decision to make and he helped us make it carefully. They have lots of things and it looks as if they’re all well organized and are a good quality. We’ve been shopping there for years this is our first review. Good selection to make her choices store was well organized and clean but they ran short of samples of flooring both of which we wanted but he found a larger piece that we could look at.

Always have what I am looking for and really great employees