#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(901)725-8302

Tool & Truck Rental

(901)725-8308

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1627 Poplar Avenue

Memphis, TN 38104

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.2 out of 436 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (436)
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Showing 1-30 of 436 reviews
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hey hey look good zullo is best xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
by
    • Recommended
    MookieJimmy
    Merdette, Associate at the Home Depot/ Midtown Poplar deserves #1 Employee of the Month award. She goes beyond the call of duty everytime I visit the store. I retired in Customer Service for over 32 years in the Utility Industry. Its hard to find Customer Service to this height these days. Please share with her at the Midtown store.
    by
    • Verified Purchase
    • Recommended
    marvinwhite
    Great customers service. I was able to return items without any problems without my receipt.
    by
      • Recommended
      Extremely great
      I couldn't find what I was looking for then an Associate came over helped with finding what I needed. Then was able to acquire a discount for me the cashier was very nice as well.
      by
        • Recommended
        Much Improved/great sales associate experience
        I've visited this store in the past and did one of the surveys just to tell about my experience with unavailable, unfriendly associates. Yesterday's experience was so good that I had to go back today just to see....same thing. GREAT! Huge improvement. I wouldn't hesitate to go back to this location now after the most recent experience. This time I even got the business card of an appliance associate. Kudos.
        by
        • DIY
        • Recommended
        HORRIBLE EXPERIENCE
        I do not like visiting this store because my vehicle was broken into two years ago and that has colored my opinion relative to this store. I cannot shop in peace because I am constantly concerned about the safety of my vehicle.
        by
        • Pro
        Great smaller store
        Easy in east out great service! Decent selection of small items.
        by
          • Recommended
          Found Dimmable LED's
          I just went in for some AAA batteries and corner braces. While browsing I found some dimmable LED's. Bought them, installed them and am very happy with their performance, quality and illumination. Albeit dimmable LED's probably have been around for a while it was a discovery to me. I am glad HD had them in stock.
          by
          • Pro
          • Recommended
          Hapy to have this store in the immediate area.
          I am very pleased to have this store In our area of the city. Being the owner of an older home, I shop often for needed materials to keep my home in shape . Home Depot is OK with me!
          by
          • DIY
          • Recommended
          Very Easily Accessible!
          Even though it's a smaller Home Depot it still has a great range of products.
          by
            • Recommended
            associates always ready to assist you!
            walked in to get keys made and was out in a little under 15 mins.the keys were cut great. 10/10 would recommend. friendly associates as well.
            by
              • Recommended
              Staff is helpful when knowledgable, which is most of the time. Often giving advice for home projects.
              I have been renovating my home for 5 years now and have found that the employees at the Poplar branch in Memphis, Tn. have been quite helpful with instruction and advice on my many visits. Especially in the paint department.
              by
              • DIY
              • Recommended
              Excellent associates in lawn/garden
              We found the 2 associates plus the cashier in lawn and garden very friendly and helpful. They assisted w/our mulch purchase by suggesting one and moving the forklift to get it for us. They acted like they genuinely cared! I always love coming to this location of home depot
              by
                • Recommended
                In- store experience
                While walking toward the garden area , a male associate did acknowledge my presence and ask as well as,directed the person knowledgeable of area to assist me. Even though the young lady was just starting her break, she did take a few moments to help me. Secondly, she suggested a product and explained the proper use of it. That's what I call the "Royal Treatment."
                by
                • DIY
                • Recommended
                always have what i need
                everything went according to plan. always find what i need when i go to this store.
                by
                • DIY
                • Recommended
                Great Job
                I go to Home Depot at least 1 a week and they usually have what I am looking for and are always super helpful and friendly. Even though every blue moon I have to go to the competitor, Home Depot is always where I go first!!!
                by
                  • Recommended
                  shopping for plumbing
                  Clean store. Excellent service. Products stocked. Will recommend
                  by
                    • Recommended
                    not too bed
                    i like to shooping with home depot but sametime i dont like srevice but its ok i always find in home depot when i need same for besness thank you
                    by
                    • Pro
                    • Recommended
                    1 found this review helpful
                    Wonderful Experience!
                    I always have a positive experience when shopping at Home Depot. My only request is that the Home Depot app is improved so I can easily locate items within the store. That way, when I speak with associates, it won't be to ask where certain items can be found, but how I can better complete a project.
                    by
                    • Verified Purchase
                    • Recommended
                    Love this store!
                    I can't say enough positive comments about this store & employees. I am undergoing a home renovation and am a single mom with 2 small children. Every time I have visited this store I have been blown away with the attitude & helpfulness of the employees. They even know my little girl's babydoll's name & that my son likes getting the sale papers!
                    by
                    • DIY
                    • Recommended
                    found nothing wrong shoping at this store
                    had no problems at this store everyone was nice and friendly
                    by
                    • DIY
                    • Recommended
                    Great store experience
                    The experience was what I expected great! Would recommend this store to my associates!
                    by
                    • Pro
                    • Recommended
                    meets the needs
                    as a home owner I am always coming to home depot .there is always something needed or wanted and I have found the weekend classes helpful informative and can usually find someone there to give information or tips on doing what ever the need is for that particular trip to home depot. thank you
                    by
                      • Recommended
                      Always a great experience
                      I always enjoy going to our Home Depot to shop and just to look around. I can always find an associate to ask question about a product or where it is located. Glad that your company moved into midtown.
                      by
                      • DIY
                      • Recommended
                      Not all associate care about helping the customer
                      Product availability was good, store was well organized and the lighting was good. However, not all associates are willing to help the customer. In the paint department of the Memphis Midtown store I asked a female associate where to find gloves for stripping paint. She was talking with another associate and really did not like me interrupting her but I had to. She just pointed to the aisle where the gloves where and said indifferently: "Over there". She was not going to stop talking with the other store associate to come out from around the paint corner and help me. However, Jeff the male associate was running around helping customers and he was very helpful to me and paid attention to my needs. Thank you Jeff for doing what the other associate could not because she was way too busy talking to another store associate to help me. Be careful in the paint department you may not get the service one would expect in the paint department.
                      by
                      • Pro
                      • Recommended
                      Love the store!
                      It's well organized and the staff are always very friendly. Plus, it's very convenient to me.
                      by
                      • DIY
                      • Recommended
                      great experience helpful workers great prices
                      I was very happy to visit the store the clean and neat shelves. I got great help in the paint department
                      by
                      • DIY
                      • Recommended
                      WEEKLY CUSTOMER
                      ENJOYABLE. HOME DEPOT IS CLOSE TO MY HOME AND OFFICE AND ,TYPICALLY, HAS THE PRODUCTS I NEED AND ARE, USUALLY, MORE THAN PRICE COMPETITIVE
                      by
                      • DIY
                      • Recommended
                      Much Improved Customer Service
                      I placed an order online to pick up at the store. The two associates, Kim and CeCe, were friendly and helpful. The order was not complete and both of them help to find the items and fill the order. They went above and beyond being helpful. Kudos to Kim and CeCe!
                      by
                      • DIY
                      • Recommended
                      Great service, very knowledgeable.
                      Associate was readily available and was very knowledgeable about products I had questions about. Helped me make my purchase easier.
                      by
                      • Pro
                      • Recommended
                      Showing 1-30 of 436 reviews

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