Reviews for Rainbow Rd #3301

I come here often since I live near by. I have always had consistently good experiences with all the employees. I feel comfortable shopping here as a female and can come up to any employee without feeling weird, if that makes sense. The store is always clean, well stocked, and employees always help me find a variety of solutions to my needs. I've had both short and long conversations with different employees about planting/gardening all the way to the different types of roof insulation, and come here often to get custom paint mixed. I feel like I can trust and depend on the people who work here. I never feel like Im in the way or inconveniencing anyone. It's always a positive experience and this is why I wanted to take the time today to acknowledge that!

Erik in paint was amazing. He was very patient and mixed my colors perfectly. I've rarely seen such good customer service.

Items being in the wrong place ended up with me spending half an hour trying to check out. With zero assitance from the check out person(Angela) and making myself walk back and forth to where I got my items to double and tripple check if what I picked up was in the wrong place. I dont care that items were in the wrong location, I dont care that I had to pick something different. I care when when somene tells me the "the price is what it is and i'm not changing it"... I didnt ask to change it, I said the price on the label is different than what you're telling me. And them I'm left to figure out. Snarky and arrogance doesnt get you very far. I'm very happy we have other locations and options to choose from. Whats crazy is I was in the best mood, its Friday, a good day, annnd I should have just left and gone elswhere.

They helped me so much

I purchased a multi tool suggested by your store employee and it works great

That has got to be the worst home Depot in Vegas I decided to give it one more chance,never again

Wanted to by a new door the ladie told me she was going on break ,I felt insulted,I'm trying to spend money and get told ,hang on while I go have a cigarette

Very helpful with my purchase, explained everything that will take place for my home delivery and made sure my order was complete and on time. Professional service.

I had a problem with returning an order and the customer service rep Ozjanay helped very much! She went out of her way to make sure we were happy since we wanted store credit instead of getting the money returned. She was very sweet and efficient and never seemed annoyed.

We have all faced challenges in the time of Covid. I like shopping at this store because everyone is always friendly and willing to help.

The Managers, Shandra and Randy are awesome! They keep products in stock and are proactively involved with the customers shopping experiences.

We usually ask where to look for an item we need and at this store the employees actually TAKE US TO THE ITEM, not just 'guess and point' as in most other stores!!!

Buyer beware. They'll take your money but not your return. They'll have you call an 800 number to waste more of your time. Even if you call while they are open, you'll be on hold until they close. They won't take your call-- they'll simply hangup on you so that you can go through the process again. Note that there are plenty of other places to buy what Home Depot sells. I recommend that you start there first because you'll have a much better experience!! Since HD reserves the right to post these reviews... I'll assume that I have to post a negative review at other places that don't censor real feedback.

Great customer service from cheerful, pleasant and helpful employees!

Associates at this store are always friendly and helpful. I have never had an unpleasant shopping trip here.

I am never dissatisfied with the products and the kind, friendly and thorough assistance at Home Depot. I always go to Home Depot for products when I need to fix, repair, buy a new appliance, or decorate my home. It is obvious to me that cleanliness is a priority. Your employees are more knowledgeable and helpful than other home repair business's.

I loved this store!!! We could easily find everything we were looking for and our cashier was Amazing!!!!

My favorite home shopping store, all the employees are very helpful and knowledgeable

Excellent customer service and inventory

Fast returns and check out.

Store is clean and well organized. Staff is friendly.

The Cashiers at return section are provide awful service

Store is clean with a friendly staff. And easy access and check out is always fast.

I purchased carpet, wanting to take advantage of the free carpet removal & install. Carpet installer came. He was offended I had my wifi plugged in & cord on the ground. I do not have a cell phone so I have to keep wifi plugged in if I am expecting a call. (VOIP phone) He sees I have pets. He goes to his car, drives off, & has his supervisor call me to cancel the job. I had to call Home Depot back to get a refund. He said if I have pets I have to remove the carpet and deep clean the floor before buying carpet. No one could have told me this BEFORE today? Someone came by to do measurements a few weeks ago. Someone could have told me this THEN. When processing the refund, I felt the person I spoke to was cold. No discussion. No options. It took me 10 days non-stop moving my house of 20 years - just to be treated like a piece of cattle.

Awesome store! So much fun!

I enjoy the gardening department. Great stock and wonderful service

GREAT STORE AND ALWAYS CLEAN. THE PEOPLE WHO WORK HERE ARE AMAZING, FULL OF HEART, & ALWAYS BRIGHTEN OUR DAY. THEY MAKE YOU WANT TO FIX EVERY THING AROUND YOU & GIVE YOU AWSOME CONFIDENCE TO DO SO!!

I love this store and the people that work there very polite willing to help and go above and beyond to help you especially miss cruz in the customer service dept always happy smiling very knowledgeable it makes me going there worth it.

Cruz and Cassandra went out of their way to recommend that I join the Pro program and showed me all the ways I can use it in the app to track my purchases and earn points . I had never been told by anyone about this program and I have 2 home depot credit cards. The ladies were so helpful and nice and made me feel special as a customer which doesn’t happen often in big box stores I frequent.

Nick from Electrical area is Great! He gave us advice on what we were working on @our Home. He also guided us to the Best brand electrical products. Very patient & answered all of doubts. I give him 5 stars ! Also the Paint employees Jayme & Mr.Kevin they are so Awesome!!!! Very helpful with everything we asked for and the colors we were looking for our new home. We also give them 5 stars! We Love this Location! God bless all of these Hard working employees!!..... Yay!