#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(505)771-9672

Rental Center

(505)771-9678

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7700 Us 550 Ne

Rio Rancho, NM 87124

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 382 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (382)
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Showing 1-30 of 382 reviews
For the most part the store is clean, however the outside garden area is filthy, full of filthy p...
For the most part the store is clean, however the outside garden area is filthy, full of filthy pigeons and pigeon feces all over the place. The pigeons are very aggressive, and fly right at you. I have seen them knock over and break plant pots, and most of the pots I saw there have pigeon feces in them. There is also pigeon feces all over the ground, making it very uncomfortable to walk in that area. On the inside of the store, the employees are very friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Great Store with customer service to match.
Great Store with customer service to match.
by
  • Verified Purchase
  • Recommended
Great store great people
Enough said! We are in this store regularly. Love it! Check it out.
by
    great store
    great store
    by
    • Verified Purchase
    • Recommended
    Love our Home Depot, Most everyone is so friendly and very helpful....I go just about everyday it...
    Love our Home Depot, Most everyone is so friendly and very helpful....I go just about everyday it seems, probably more like twice a week...My go to place for Yard and Home.
    by
    • Verified Purchase
    • Recommended
    Purchased a portable air conditioner unit that was used but sold as brand new. Came with a remot...
    Purchased a portable air conditioner unit that was used but sold as brand new. Came with a remote but was not in our box. Did not have a manual in the box. All the weather stripping was used, lint was in the filters, and water was coming out of the unit. Will not shop at this Home Depot again.
    by
    • Verified Purchase
    They really have some very helpful and knowledgeable Associates at this store. Whenever I need a...
    They really have some very helpful and knowledgeable Associates at this store. Whenever I need assistance, help is easy to find, and they provide sound advice.
    by
    • Verified Purchase
    • Recommended
    I have always had great customer service here. The garden center supervisor Anthony is always w...
    I have always had great customer service here. The garden center supervisor Anthony is always willing to help and is extremely knowledgeable bout his department and other departments as well. also the associates in garden always have a smile on their face when they help me.
    by
    • Verified Purchase
    • Recommended
    Very friendly and helpful employees! Large selection of flowers, plants & seeds, which we were lo...
    Very friendly and helpful employees! Large selection of flowers, plants & seeds, which we were looking for.
    by
    • Verified Purchase
    • Recommended
    Great Customer Service, help and advice in selection of my new Gas Stove. The associates were fr...
    Great Customer Service, help and advice in selection of my new Gas Stove. The associates were friendly, knowledgeable and helpful. I got all the assistance I needed to make an informed choice of stoves.
    by
    • Verified Purchase
    • Recommended
    Very convenient location. Awesome service, from hospitality to assistance. Whether you are a DIY ...
    Very convenient location. Awesome service, from hospitality to assistance. Whether you are a DIY or a professional, this is the place for all you needs.
    by
    • Verified Purchase
    • Recommended
    Do not call this store, no one will answer. I had an issue with a dryer I bought that stopped wor...
    Do not call this store, no one will answer. I had an issue with a dryer I bought that stopped working after 10 days, yes, days. Called the store for help yesterday, waited 20 minutes, no one answered. Called back and tried another extension, waited an hour for someone to answer. She she did, I told her I waited an hour and that my dryer broke, she said let me transfer you, waited another 20 minutes for no one. I literally got ready and drove there with my phone ringing. When I got there I showed Angela, the manager. Then explained my problem. Angela called Maytag, who was closed. She put a note for herself to call them today because she would be in a t 9am. She was to call me and let me know what was going to happen or how she could help.. I have yet to heat from her. I tried calling her this afternoon but all I did was waist another 30 minutes for no one to answer. I am extremely disappointed. I am considering returning the dryer and going elsewhere.
    by
    • Verified Purchase
    1 found this review helpful
    Great store
    Helpful people. Let me use their computer and email to cash in gift card.
    by
      • Recommended
      Huge staffing of knowledgeable professionals that help me get what I need to accomplish the remod...
      Huge staffing of knowledgeable professionals that help me get what I need to accomplish the remodeling of our home. Often a daunting task of working on my day(s) off is helped to a fast start by the folks at Home Depot and I appreciate everything they do for me.
      by
      • Verified Purchase
      • Recommended
      Clean, well organized, clerks know their jobs. VIRGINIA, in Appliances, knew how to take care of ...
      Clean, well organized, clerks know their jobs. VIRGINIA, in Appliances, knew how to take care of customers, was very helpful, and knowledgeable.
      by
      • Verified Purchase
      • Recommended
      My wife and I love coming to this store because of the selection, service and location. The emplo...
      My wife and I love coming to this store because of the selection, service and location. The employees are always welcoming, enthusiastic and very friendly and ready to help at the drop of a dime. We love the service and the selection of plants during spring are gorgeous. We recently moved into a new home in the Rio Rancho area and we go to the Home Depot every chance we get for gardening supplies or just to pass the time walking through out the store on our free time just to get ideas! We just had a storm door installed in our house and it looks great!
      by
      • Verified Purchase
      • Recommended
      Help with loading truck
      I had quite a bit of lumber to load and Keith was super helpful and performing the Tetris task to load the truck in a manner which was safe very patient and helpful and I appreciate his help thank you Marcus
      by
        • Recommended
        Being a veteran I appreciate the 10% discount, plus the flags they have flying for all the servic...
        Being a veteran I appreciate the 10% discount, plus the flags they have flying for all the services is a plus. Thanks Home Depot!
        by
        • Verified Purchase
        • Recommended
        Ron and Tony were VERY helpful, as well as friendly and personable
        Ron and Tony were VERY helpful, as well as friendly and personable
        by
        • Verified Purchase
        • Recommended
        Excellent store with very helpful and knowledgeable staff. Most of the staff have remained at the...
        Excellent store with very helpful and knowledgeable staff. Most of the staff have remained at the store over the years and this shows they are motivated and enjoy helping people like me. My recent shopping experience was easy due to the staff from the front door to appliances to check out. Thanks Rio Rancho NM Store 3517 JimD
        by
        • Verified Purchase
        • Recommended
        Associates seem to take more of an interest in the client and are always willing to go the extra ...
        Associates seem to take more of an interest in the client and are always willing to go the extra mile. I always find the help I need and follow through.
        by
        • Verified Purchase
        • Recommended
        people work there..very respectful
        always find what i need and prices are better..people very respectful..
        by
          • Recommended
          The employees in this store are very knowledgeable and friendly. They go out of their way to dire...
          The employees in this store are very knowledgeable and friendly. They go out of their way to direct you to the location of products you are interested in buying.
          by
          • Verified Purchase
          • Recommended
          Excellent Service
          The service at this store has improved. I have been very pleased with the knowledgeable, friendly and helpful employees. I highly recommend them.
          by
            • Recommended
            Manager
            Jaime Moran was a very good manager, unfortunately, he has been moved to the Santa Fe Location. I could be wrong but the store was better stocked before and he emphasized customer service to his employees. Please bring him back.
            by
            • Pro
            • Verified Purchase
            • Recommended
            Great store great service!
            Great service and even though it is out of the way from my home I plan to give them my business more often. Always try to give Rio Rancho all of my business.
            by
            • Verified Purchase
            • Recommended
            Really appreciate this store
            Store is clean and, for the most part, neat and well organized. For a smaller store, it has a good selection, and the rental department has a pretty complete line of tools. The employees are cheerful and helpful - especially the cashiers. I enjoy shopping at this store!
            by
            • DIY
            • Verified Purchase
            • Recommended
            disappointed
            well the lay out of the store is not exciting. i like your paint department because you stock Ralph Lauren metallic wall paints. You are the only store locally that does so. Today I was told that you will be discontinuing to stock these items. I'm very disappointed because I do not have the money to purchase the paint I needed as of yet, and by the time I save up the money you won't have it anymore. So I basically will only be purchasing your bulk packs of paint stirrers.
            by
            • DIY
            • Verified Purchase
            1 found this review helpful
            Always a great experience
            I cant say enough about this store. The employees are always friendly and really seem to enjoy their job. They have accommodated me several times when I need to return things and forgot my receipt. And they consistently give me my military discount and thank me for my service. This is my kind of store!!!
            by
            • DIY
            • Verified Purchase
            • Recommended
            Pro Desk
            This store always has friendly and helpful people at the Pro Desk. Some other stores have been rude to us, but here in Rio Rancho they really care about our business and personally know the crew. Highly recommend this store.
            by
            • Pro
            • Verified Purchase
            • Recommended
            Showing 1-30 of 382 reviews

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