Reviews for Saratoga Springs #1223

I buy my Milwaukee tools at this store. The prices are as good as it gets. I am redoing a 25-year-old double wide mobile home for my mother and 80% of all the materials come from this store. A few years back, I built a large addition on my house and about 75% of the materials came from this store. Never had to do a return or been disappointed with any product in 30 years.

Sean did a great job finding us the refrigerator we could fit and love in our new house he was pleasant and easy to talk to and a great help

Michelle in customer service is by far the best I've ever experienced!!!

Great staff, usually well stocked. Appreciate the hassle free return policy.

Several employees helped me pick, cut and load my bulk materials because I hav e a bad back. They were super friendly, tried very hard to please me, and got the job done very efficiently. Thanks Saratoga HD team !!!!

I have made quite a few purchases om the last while and I m very satisfied with service from staff on anytime i had a problem and no attitude or non concern about not in the mood feelings very good impression from everyone at Home Depot

Has bad customers service make you buy item online to get the online prices instead of matching in store. So they lose more money shipping the item to me free of change rather then make the sale in the store.

Big thumbs up to the young man who delivered the mulch to the back of my car. Typically, I do this myself, but due to an injury, I didn’t wanna push it and this young man was amazing. Very polite. Wish I would’ve caught his name. Thank you again Home Depot for providing this service.

Ordered a 8x10 shed online and when I went to pick it up the young man working went above and beyond to see to it we got our item and he even helped us load it onto the trailer. I believe his name was Stanley, great job young man!

I have been in this particular store over half-dozen times as in the past month; I am doing some handyman work at my home. I needed assistance on the materials to use and some instructions too; in each case the associate helping me was awesome in both areas! I also want to recognize the self-help associate's, without them the checkout lines would be problematic.

I was trying to buy a dewalt planer online using a visa gift card and having trouble so I came into the store and Bill and Nate were very patient and helpful getting my order placed!

I would like to complement two associates at the Saratoga Home Depot for their wonderful smiling demeanors, their efficient assistance, and their genuine attention to / interest in my multiple product needs, on my latest visit. Both Stella in the paint department, and Brigit in checkout, exemplify, in my mind, what top notch associates can, and should be,..a pleasure to deal with…creating a memorable shopping experience that I fondly anticipate repeating, the sooner, the better. Both went well beyond “How can I help you…?” Nice going management. And thank you Stella and Brigit…!

Home project quote and order went well. Awaiting arrival of project supplies according to estimated delivery date.

I thought you were in the people business. I will pay off my bill and shop elsewhere.

Seriously enough with the crazy people with pets.

Please go to the Saratoga Springs Home Depot and look for Sean Seeley who works in appliances! He is great to work with an extremely knowledgeable. I highly recommend you come here!

Very helpful and made purchase easy

I bought a small patio set but box was too big for me to handle, she ran & got a big cart and loaded it up for me and took it outside, waited for us to get car. Great service

I just popped in to check out some prices and see what was available in the garden section. Good selection, clean store definitely will go back!

Staff in plumbing was on lunch. Very professional employee was walking by and I asked for help. She knew the other employee was on lunch. She jumped right in without issue and solved my problem with additional stock. Appliance department was also the same. Ended up buying a refrigerator. Cashier was polite and lively. A real pleasure. Thank you for making it easy to keep shopping the Depot!!

Bought a carpet pad for home delivery . Clerk Sylvia could not have been more courteous , knowledgeable , caring , efficient and effective . Just a terrific experience

There was no one available in the plumbing department to assist. Evidently it wasn't staff that day. Customer service desk isn't very professional. At the end of the transaction I was assured that my water heater would be pulled down from the top storage shelf and waiting for my contractor in the morning. My contractor ended up waiting an hour the next day for the item to be pulled down. This is not very good pro service or customer service.

Store had one microwave at store. Arrived said couldn’t sell it on clearance sale. Completely awful. Said would order one. Charged me never arrived. Will never shop at Home Depot again

The very best Home Depot I’ve ever been to and I’ve been to a bunch of them

The super size and the stocking of merchandise show you are in business to supply the weekend family handiman to the contractors and pro builders to complete projects of all degrees from minor home repair to major remoldeling or builging.

Sue, in appliances was a huge help in helping me find the right freezer chest for my needs! She went above and beyond in many ways and made our shopping experience a fun one!

I visit this store frequently and I am always greeted respectfully. The staff are helpful and knowledgeable. The store is clean and bright.

Tracy was excellent in helping us choose our 2 new appliances. Process was very easy. In fact I brought my sister in law in on Monday and she purchase a new refrigerator from SEAN. Both associates did a terrific job and we both opened a Home Depot credit account

I bought a new Rigid framing nailer. Once I opened it up at home found out it was used. Taking it back tomorrow. This is not my first bad experience from Saratoga HD.

Overall store is run pretty well my biggest complaint is the self checkouts need to go and actually have cashiers there that can run a register cuz I traditionally wait 10 to 15 minutes in a checkout line and since I shop there four times to five times a week it is quite a nuisance