#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)580-4404

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3043 Route 50

Saratoga Springs, NY 12866

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 416 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
Always a good experience.
I buy my Milwaukee tools at this store. The prices are as good as it gets. I am redoing a 25-year-old double wide mobile home for my mother and 80% of all the materials come from this store. A few years back, I built a large addition on my house and about 75% of the materials came from this store. Never had to do a return or been disappointed with any product in 30 years.
by
    • Recommended
    Excellent service
    Sean did a great job finding us the refrigerator we could fit and love in our new house he was pleasant and easy to talk to and a great help
    by
      • Recommended
      Customer service the best hands down
      Michelle in customer service is by far the best I've ever experienced!!!
      by
        • Recommended
        Good location, always well staffed.
        Great staff, usually well stocked. Appreciate the hassle free return policy.
        by
          • Recommended
          Employees aimed to please!
          Several employees helped me pick, cut and load my bulk materials because I hav e a bad back. They were super friendly, tried very hard to please me, and got the job done very efficiently. Thanks Saratoga HD team !!!!
          by
            • Recommended
            Homebase
            I have made quite a few purchases om the last while and I m very satisfied with service from staff on anytime i had a problem and no attitude or non concern about not in the mood feelings very good impression from everyone at Home Depot
            by
              • Recommended
              Bad customer servive
              Has bad customers service make you buy item online to get the online prices instead of matching in store. So they lose more money shipping the item to me free of change rather then make the sale in the store.
              by
                Good Job Home Depot
                Big thumbs up to the young man who delivered the mulch to the back of my car. Typically, I do this myself, but due to an injury, I didn’t wanna push it and this young man was amazing. Very polite. Wish I would’ve caught his name. Thank you again Home Depot for providing this service.
                by
                  • Recommended
                  Nice product but the employee Stanley was the best
                  Ordered a 8x10 shed online and when I went to pick it up the young man working went above and beyond to see to it we got our item and he even helped us load it onto the trailer. I believe his name was Stanley, great job young man!
                  by
                    • Recommended
                    Product availability and Customer Satusfaction
                    I have been in this particular store over half-dozen times as in the past month; I am doing some handyman work at my home. I needed assistance on the materials to use and some instructions too; in each case the associate helping me was awesome in both areas! I also want to recognize the self-help associate's, without them the checkout lines would be problematic.
                    by
                      Great Service
                      I was trying to buy a dewalt planer online using a visa gift card and having trouble so I came into the store and Bill and Nate were very patient and helpful getting my order placed!
                      by
                        • Recommended
                        Smiling service
                        I would like to complement two associates at the Saratoga Home Depot for their wonderful smiling demeanors, their efficient assistance, and their genuine attention to / interest in my multiple product needs, on my latest visit. Both Stella in the paint department, and Brigit in checkout, exemplify, in my mind, what top notch associates can, and should be,..a pleasure to deal with…creating a memorable shopping experience that I fondly anticipate repeating, the sooner, the better. Both went well beyond “How can I help you…?” Nice going management. And thank you Stella and Brigit…!
                        by
                          • Recommended
                          Very nice staff
                          Home project quote and order went well. Awaiting arrival of project supplies according to estimated delivery date.
                          by
                            • Recommended
                            Yikes
                            I thought you were in the people business. I will pay off my bill and shop elsewhere.
                            by
                              Leave your dogs at home
                              Seriously enough with the crazy people with pets.
                              by
                                Great price and sales help!
                                Please go to the Saratoga Springs Home Depot and look for Sean Seeley who works in appliances! He is great to work with an extremely knowledgeable. I highly recommend you come here!
                                by
                                  • Recommended
                                  Great costumes service
                                  Very helpful and made purchase easy
                                  by
                                    • Recommended
                                    Great service
                                    I bought a small patio set but box was too big for me to handle, she ran & got a big cart and loaded it up for me and took it outside, waited for us to get car. Great service
                                    by
                                      • Recommended
                                      Easy breezy
                                      I just popped in to check out some prices and see what was available in the garden section. Good selection, clean store definitely will go back!
                                      by
                                        • Recommended
                                        Perfect shopping trip.
                                        Staff in plumbing was on lunch. Very professional employee was walking by and I asked for help. She knew the other employee was on lunch. She jumped right in without issue and solved my problem with additional stock. Appliance department was also the same. Ended up buying a refrigerator. Cashier was polite and lively. A real pleasure. Thank you for making it easy to keep shopping the Depot!!
                                        by
                                          • Recommended
                                          Excellent Service
                                          Bought a carpet pad for home delivery . Clerk Sylvia could not have been more courteous , knowledgeable , caring , efficient and effective . Just a terrific experience
                                          by
                                            • Recommended
                                            Poor customer service and lack of management
                                            There was no one available in the plumbing department to assist. Evidently it wasn't staff that day. Customer service desk isn't very professional. At the end of the transaction I was assured that my water heater would be pulled down from the top storage shelf and waiting for my contractor in the morning. My contractor ended up waiting an hour the next day for the item to be pulled down. This is not very good pro service or customer service.
                                            by
                                              Horrible
                                              Store had one microwave at store. Arrived said couldn’t sell it on clearance sale. Completely awful. Said would order one. Charged me never arrived. Will never shop at Home Depot again
                                              by
                                                Incredible employees
                                                The very best Home Depot I’ve ever been to and I’ve been to a bunch of them
                                                by
                                                  • Recommended
                                                  Extremely large and very well stocked
                                                  The super size and the stocking of merchandise show you are in business to supply the weekend family handiman to the contractors and pro builders to complete projects of all degrees from minor home repair to major remoldeling or builging.
                                                  by
                                                    • Recommended
                                                    Freezer Chest
                                                    Sue, in appliances was a huge help in helping me find the right freezer chest for my needs! She went above and beyond in many ways and made our shopping experience a fun one!
                                                    by
                                                      • Recommended
                                                      Wonderful customer service
                                                      I visit this store frequently and I am always greeted respectfully. The staff are helpful and knowledgeable. The store is clean and bright.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Tracy was excellent in helping us choose our 2 new appliances. Process was very easy. In fact I brought my sister in law in on Monday and she purchase a new refrigerator from SEAN. Both associates did a terrific job and we both opened a Home Depot credit account
                                                        by
                                                          • Recommended
                                                          used tool
                                                          I bought a new Rigid framing nailer. Once I opened it up at home found out it was used. Taking it back tomorrow. This is not my first bad experience from Saratoga HD.
                                                          by
                                                            Good store
                                                            Overall store is run pretty well my biggest complaint is the self checkouts need to go and actually have cashiers there that can run a register cuz I traditionally wait 10 to 15 minutes in a checkout line and since I shop there four times to five times a week it is quite a nuisance
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 416 reviews

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