#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(952)233-6962

Rental Center

(952)233-6968

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1701 County Road 18

Shakopee, MN 55379

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 415 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Friendly staff willing to help solve problems! Drove an hour because their selection was better ...
Friendly staff willing to help solve problems! Drove an hour because their selection was better than a more local home Depot.
by
  • Verified Purchase
  • Recommended
Great employees and big ups to Marshall for his superb customer service!
Great employees and big ups to Marshall for his superb customer service!
by
  • Verified Purchase
  • Recommended
This Home Depot has the best employees and I have always been treated very well here!
This Home Depot has the best employees and I have always been treated very well here!
by
  • Verified Purchase
  • Recommended
The expert in the window department, Marshal Duke, was extremely knowledgeable and friendly. He ...
The expert in the window department, Marshal Duke, was extremely knowledgeable and friendly. He helped us to make the right choice for our kitchen window!
by
  • Verified Purchase
  • Recommended
Phenomenal customer experience and service! Employees we worked with were professional and extre...
Phenomenal customer experience and service! Employees we worked with were professional and extremely friendly to work with. Very knowledgeable, will definitely continue to be a customer.
by
  • Verified Purchase
  • Recommended
The Shakopee store is very clean and well organized. The employees were very helpful in helping m...
The Shakopee store is very clean and well organized. The employees were very helpful in helping me to find the items I needed not by pointing in the direction but, actually walking with me to the item. Really super customer service.
by
  • Verified Purchase
  • Recommended
Product was easy to find and employees were very friendly and helpful. Overall it was a very ple...
Product was easy to find and employees were very friendly and helpful. Overall it was a very pleasant shopping experience.
by
  • Verified Purchase
  • Recommended
If you ever need paint, make sure your go when Darin is working. He is SO helpful, very patient, ...
If you ever need paint, make sure your go when Darin is working. He is SO helpful, very patient, pleasant, friendly, and very knowledgeable. We frequent the store due to many remodeling projects and house updates. The store in general gets a 4 star and Darin gets 6 stars. The store is clean, well stocked and many of the associates are helpful. The sales staff in Shakopee is friendlier than the ones in Eden Prairie, but on equal with the HD in Chaska. We shop at all 3 of them, depending on the location of our projects.
by
  • Verified Purchase
  • Recommended
Good professional service and helping me pick out a door by a man named Marshall
Good professional service and helping me pick out a door by a man named Marshall
by
  • Verified Purchase
  • Recommended
I had a great experience with Bob in the kitchen appliances department. He was patient and explai...
I had a great experience with Bob in the kitchen appliances department. He was patient and explained everything really well and made it easy to understand the differences between each product.
by
  • Verified Purchase
  • Recommended
Your clerks and special advisory people are really knowledgeable, left my name at the prodesk ask...
Your clerks and special advisory people are really knowledgeable, left my name at the prodesk asking if one particular gentleman could recommend a plumber. I need some repair work on kitchen sink. I trust these men that they know plumbers, carpenters etc. that are good and know what they are doing in their trade.
by
  • Verified Purchase
  • Recommended
They always have what we need.
They always have what we need.
by
  • Verified Purchase
  • Recommended
We were very pleased with our shopping experience @ Home Depot and our salesperson. The store ve...
We were very pleased with our shopping experience @ Home Depot and our salesperson. The store very clean and employees very friendly. Better yet our salesperson sold a better item than what we wanted to buy p great job!
by
  • Verified Purchase
  • Recommended
Bravo on your Customer Obsession. I felt very welcomed to shop at your location compared to othe...
Bravo on your Customer Obsession. I felt very welcomed to shop at your location compared to others I've been too. All that i encountered today (01.06.18) were friendly & knowledgeable I found everything I needed. Thank you for your help (Staffan, Amy & ? Who help me load the Roxual Insulation on the orange flat cart).
by
  • Verified Purchase
  • Recommended
The staff here are very friendly and are very knowledgeable esp Wayne- He's the best
The staff here are very friendly and are very knowledgeable esp Wayne- He's the best
by
  • Verified Purchase
  • Recommended
the door greeter is extremely friendly.
the door greeter is extremely friendly.
by
  • Verified Purchase
  • Recommended
This Home Depot is well organized and clean. This day happened to be a Black Friday, and we had s...
This Home Depot is well organized and clean. This day happened to be a Black Friday, and we had stopped at several other home improvement stores first, and they were very disorganized, had little to choose from, and the staff didn't seem to know much about their products. Bob at the Shakopee Home Depot was well informed, had some great advice on the oven we were interested in, and helped us from start to finish. We purchased an oven, a microwave, and a dishwasher. Good customer service and store organization.
by
  • Verified Purchase
  • Recommended
I just shopped at Home Depot Shakopee. It’s Black Friday. I was looking for a artificial Christma...
I just shopped at Home Depot Shakopee. It’s Black Friday. I was looking for a artificial Christmas Tree. I walked in and the Christmas section was FULL of people. I was filled with dread. I have back issues and was by myself wondering if I could even lift the box into my cart. I had about 3 different employees ask me if I needed help. 1 loaded my tree into my cart I didn’t even have to ask. I wanted a fire pit another lady loaded that for me, no asking. I went to self check out a young lady said “Here let me help scan these big items for you.” I get out to my car rearrange the trunk turn around there’s a gentleman employee who says would you like help loading your things? Now THAT’S what I call service! I expected the worst and got the BEST!
by
  • Verified Purchase
  • Recommended
Great customer service. Helpful staff and very knowledgeable. All around friendly people.
Great customer service. Helpful staff and very knowledgeable. All around friendly people.
by
  • Verified Purchase
  • Recommended
Clean, well lit, wide variety of products on hand, competitive prices, excellent customer support...
Clean, well lit, wide variety of products on hand, competitive prices, excellent customer support and service.
by
  • Verified Purchase
  • Recommended
Always friendly and helpful!
Always friendly and helpful!
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE BY BOB IN HARDWARE , RICHARD AND BOB IN APPLIANCE
EXCELLENT CUSTOMER SERVICE BY BOB IN HARDWARE , RICHARD AND BOB IN APPLIANCE
by
  • Verified Purchase
  • Recommended
Thank you for having great employee.
Thank you for having great employee.
by
  • Verified Purchase
  • Recommended
Store is close by and has the products I use. Employees are helpfull and always around.
Store is close by and has the products I use. Employees are helpfull and always around.
by
  • Verified Purchase
  • Recommended
The employees were very knowledgeable and helpful. The clerk was familiar with the product I was...
The employees were very knowledgeable and helpful. The clerk was familiar with the product I was debating about purchasing.
by
  • Verified Purchase
  • Recommended
excellent customer service!
excellent customer service!
by
  • Verified Purchase
  • Recommended
If you ever need help with lumber please find Rick, he is the best! He helped me above and beyond...
If you ever need help with lumber please find Rick, he is the best! He helped me above and beyond with his service and compassion. He carried my boards, offered other suggestions (which I went with as it was easier) saved me time, money and frustration. I cannot say enough about Rick, he took the time to help me and that means a lot!! I am so excited to finish my project now as before I was nervous. Thank you Rick from lumber in Shakopee Home Depot!
by
  • Verified Purchase
  • Recommended
Every employee I encounter is pleasant and helpful. Patrick was so helpful with my needs and othe...
Every employee I encounter is pleasant and helpful. Patrick was so helpful with my needs and other customers while I was waiting for my paint. He does a great job and is always positive and helpful when working with customers.
by
  • Verified Purchase
  • Recommended
I live in Bloomington but drive to this store because of the friendly and excellent service!
I live in Bloomington but drive to this store because of the friendly and excellent service!
by
  • Verified Purchase
  • Recommended
Employees are friendly and courteous. Always helpful!
Employees are friendly and courteous. Always helpful!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 415 reviews

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