#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(815)741-7162

Rental Center

(815)741-7508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

621 Brookforest Ave

Shorewood, IL 60404

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 795 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (795)
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Showing 1-30 of 795 reviews
Great service
Your staff is outstanding. I have had a wonderful experience time and time again at the Shorewood Home Depot. Staff is knowledgeable, friendly, and the store is organized and stacked. I want to say that because I rehabbed houses and love gardening, it is the best store in the world for me! Thank you!
by
    • Recommended
    Always have what I want!
    I bought a neon shower handle. Thea associate Becky. Help me make the right decision. Perfect fit.
    by
      • Recommended
      Best Friends are made at Home Depot
      Weber 30 inch Griddle im having them assembly it for me I had open heart surgery and don't have the energy I need they are my strength right now. thank you all/Users/patrickkelly/Pictures/Photos
      by
        • Recommended
        Great service ask for Rasaan
        Discounts when or what ever he can help with he will. Rasaan was truly a blessing!!!!
        by
          Absolutely great service
          Bought Behr stain for my deck very easy to apply and beautiful on my deck. I was assisted by Dave when looking for all my supplies. Dave was courteous, friendly and very knowledgeable.
          by
            • Recommended
            My favorite Home Depot
            I have always gotten great service from the staff at this location.
            by
              • Recommended
              very helpful
              We bought a stove and a refrigerator with a craft ice maker a couple of months ago and had a good experience. We were happy there were so many choices on hand to physically look at and compare.
              by
                • Recommended
                Laura H. In Appliances is a remarkable employee.
                Laura H is invaluable in Appliances. Don’t ever let her go. !
                by
                  • Recommended
                  Attitude
                  My experience in the store very good. However, the delivery and installation left a lot to be desired
                  by
                    Get the correct light bulb
                    I had no idea that modern light bulbs had such a wide variety and why it is so important to find the right bulb. Either bring the burned out bulb, if available, or take photos with your cell phone and get photos of the written information on the existing bulb.
                    by
                      • Recommended
                      Great help when you need it
                      The store is very clean and yes! every one was helpful even before I decided to ask my questions.
                      by
                        • Recommended
                        Friendly and helpful staff
                        l visit this Home Depot frequently since moving into a new house in the area. Store is staffed well so you get multiple offers of help. Employees are friendly, smiling, and make you feel welcome and want to return
                        by
                          • Recommended
                          Employees
                          The staff at this location are great and like shopping here.
                          by
                            • Recommended
                            Bad customer service employees
                            Nasty and rude attitude
                            by
                              Rent Tools
                              "I just want to recognize Virginia, the lady cashier at the rental tools department where I rent 30 foot ladders. She is truly the most polite and nicest person I’ve ever met! Her kindness and professionalism always make my experience outstanding. Thank you so much, Virginia — you’re a true gem!"
                              by
                                • Recommended
                                Too small
                                Wish it was full sized Home Depot
                                by
                                  Great service
                                  We go to this location over another due to the better service provided and the larger selection of outdoor supplies, which has been our big project this year.
                                  by
                                    • Recommended
                                    Great price for appliances!
                                    I have ordered several appliances through the Shorewood Home Depot over the years and their process is seamless. There's always a great deal too on items that are older models whem they are making room for the next generation.
                                    by
                                      • Recommended
                                      Satisfied customer!!!!!
                                      The associates at Home Depot have been very helpful, helping me with whatever Questions, I have. I have been purchasing from Home depot for 30 years.
                                      by
                                        • Recommended
                                        Cabinet shopping
                                        My wife and I were at the home depot a couple of times to order cabinets. On our last visit, we were assisted by Brittany. She worked us for over three hours. She was very helpful and understanding of the changes that had to be made. Now, the cabinets are ordered, and should be delivered within about three weeks, then we await the counter top.
                                        by
                                          • Recommended
                                          Great delivery service
                                          Delivery of new refrigerator excellent. Had to maneuver around basement steps to get set up . Truly professional delivery crew . Many thanks
                                          by
                                            • Recommended
                                            Great store, very clean and organized
                                            Great costumer service, all the employees are very gentle
                                            by
                                              My neighborhood Home Depot is great!
                                              I always enjoy shopping at the Shorewood store because it's well stocked and they have very qualified employees.
                                              by
                                                • Recommended
                                                Great store
                                                I’m always satisfied with the products that I purchase
                                                by
                                                  • Recommended
                                                  Great inventory, great people
                                                  I had to get 5-6 miscellaneous items, and was provided assistance by a young lady named Kamrin. She was very helpful especially at check-out and made my trip easier.
                                                  by
                                                    • Recommended
                                                    Bought a Grill
                                                    TWO employees helped load my grill and made sure it was secure
                                                    by
                                                      • Recommended
                                                      Turn back the clock 100 years when people spoke to each other and you a find Home Depot employee.
                                                      I just bought a new fridge and washing machine. And since my old ones were 17 years old I needed to know about the latest information on my choice. I knew I could depend on the Home Depot people to help me. You can look at many things on the computer but give me a friendly knowledgeable human to speak to about a product any day. They smile and never rush me. The customer service is unbelievable. They have the "Dream Team".
                                                      by
                                                        • Recommended
                                                        New appliances
                                                        Laura was awesome! Extremely knowledgeable & excellent customer service!
                                                        by
                                                          • Recommended
                                                          Drywall delivery
                                                          Even though I have a truck. It was more convenient to have 10 sheets of drywall delivered. Jeff the delivery driver, let me know as soon as he arrived and confirmed where I wanted them placed. 10/10. Thanks again Jeff!!!
                                                          by
                                                            • Recommended
                                                            Great customer service from Caesar in the lumber department
                                                            I have had incredible service at Home Depot in Shorewood from Caesar who was working in the lumber department. Both times in the last couple weeks Carsar helped me find and cut plywood I needed, answer questions about cement board and personally help find materials I needed in other departments. He pushed the lumber cart to the register and loaded all the materials into my car with a smile on his face so refreshing to have an employee who values customer service.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 795 reviews

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