Reviews for South Portland #2406

The products are the same offered by well respected design providers however the ease,efficiency,and professionalism is by far greater than the area.

In todays tough times I will say that these people try hard to do a good days work. They continue to smile and help even when customers become agitated at something out of employees control. They will try to find answers and solutions.

Every time I approach HomeDepot I get butterflies, honestly! Just knowing I am about to go inside and be able to feel understood, whilest I receive in person/hands on, & HonEST answers and assistance with any product or project questions I may have. Especially for my next upcoming contract, its just so satisfying knowing that I’m NOT about to be scammed into the “NEWEST most Exspensive” tools or supplies they have, just to heighten ones commission's. Instead I get to look forward to my shopping experience. Because I know at Home Depot in South Portland and Portland, the people that work there, all bring a different kind of satisfaction for myself, the consumer. I've met a lot of different types of people in my Home Depot stores, all in which have never let me down. Some are very intelligent, or they were Super experienced in their specific department (specifically SPECIAL THANKS, to the HomeDepot Paint department associates), and above all I’ve found them all to be friendly. The customer service department is never short of friendly, and humorous HOnEST, fellow HUMANs, whome Have NEVER looked at me like I don’t belong, or followed me around like they don’t trust I know why I’m there, and above all they NEVER MAKE ME FEEL JUDGED just because I am a young blonde female whome sometimes likes to get dressed up to do my shopping. Where I’m from there isn’t really a reason to wear boots wjth heels and or my favorite sweater dress, and pink shiny leggings. Living in a small town such as mine, means always being prepared to help a fellow Islander at anytime. And I wouldn’t be much help to my community if I wore heels and nice dresses I was affraid to get dirty…So instead I try to be somebody whome makes Painty Jeans, spackled boots, and Dusty jackets look like the fashion to beat. But my point is, that at HomeDepot I truely always feel like I’m a respected part of the “Independent Contractor/HomeDepot” Family. Where as in the past, @ other stores I’ve found that, even in 21st century being a woman contractor, can still have many obsticles. However I have never felt like I was out of place in my fancier shopping attire when I stroll threw the Lumber department, admiring the massive selection, of what I call ‘Possibility’. I never feel less than satisfied by the lumber department’s enthusiasm to help a woman like me, offering me convience by using their massive laser cutting pro saws that HomeDepot has in order to help satisfy the customers needs for their specific sized pieces of lumber. The sound of it being cut is music to my artistic contracting eArs, & the smell of that fresh cut lumber is so satisfying, like a warm cedar burning candle. Mmm. annoying anybody for asking questions about a certain tool or product, no matter how “out of place” I LOOK, but instead they always listen and understand, they have always taken the time to make certain that I am satisfied, and that if they can’t help they either find a person that can and find a solution. HomeDepot is COmFORT, even when I’m in there and i know I’m about to spend alot of Money, Honesty it NEVER feels like I’m blowing my money. I can always find new great inspiration, i also can bring my child with me and know that especially around the holidays, she will actually be Excited to Go with me as her and I walk in and get to see the 9’ Santa clause surrounded with the newest high tech lights. Or walk in and see the newest power tools and Grills around Father’s Day, and of cource the beautiful Green house department in the summer what a beautiful adventure I have each spring/Summer every time I arrive for my landscaping contracts, and myself. Thanx HomeDepot for keeping it real. This Thanksgiving I say my family and I are THANKFUL FOR HOMEDEPOT and also thankful for chances to join new sweepstakes. Lol. Maybe this Christmas I’ll actually believe in becoming a winner of one. #hopeful -JG

This Is the first time in months that I came to the store, I use to dread returning anything or even picking up anything. Today I pick up an online order, The idem was broke and I thought do I really want to do this? Crystal was more than helpful and restored my interest in going back to the South Portland store.

I always seek her out and am disappointed when she is not in..... She is extremely helpful and knowledgeable!

Need a piece of base molding, cut the size I wanted, I did not need 10' feet.

I was brought up to date on my expired card (Home Depot) and immediately shop for items I needed.

I own about 40 Ryobi tools that I have purchased from this Home Depot store.

We had major issues with a delayed delivery, Crystal jumped in and saved our renovation. We cancelled the delivery found the store had the item locally and we were able to get the same day. Our reno was running almost a month behind and this was going to get us going. We can't thank Crystal enough for her assistance from beginning of our visit to the end

VERY DISAPPOINTED>>>>>>>>>>>WILL NOT SHOP AT HOMEDEPOT AGAIN

Both returns' person and the cashier in the garden center were friendly and helpful.

Returned a lawn mower that was 16 in for a 20 in. Service was excellent

No matter what you are there to do or buy, ask for Josh. The most helpful HD employee ever. And on the way out, don't forget to get your daily laugh from Jimmy!

I am a board member at the Maine Military Museum here in South Portland I came to the store in hopes of securing a material donation. I felt comfortable with the employee's enthusiasm and willingness to help

Staffed with employees and all were super friendly

I am a lifelong HD fan. South Portland store is close by and nearly always has what I need in a hurry. Employees are more engaging than ever before. they're smart, knowledgeable, friendly, listen to me and provide their thoughts. I worked at another HD as well, where management did not respect employees and customers as readily.

Jacinda has assisted me on multiple occasions and consistently goes above and beyond to be sure ea experience I have is a strong one. She is a clear standout and an impressive asset to your organization.

I’m self employed and frequent this store for all of my home improvement projects. Every experience has been a pleasure…very helpful and pleasant associates. The store manager is front and center most days and goes out of his way to make sure his customers leave happy. This store in particular is very clean and organized….I can’t say enough about the HD Clark’s Pond location.

I was tasked by my husband to pick up some plumbing items for our bathroom remodel. Armed with screenshots and a written list, I headed to the store. I quickly realized that, despite my preparation, it was going to take some time to locate the items on my own. James G., a Home Depot employee working the self check-out, saw me and asked if he could help. When I showed him my list and explained that I needed plumbing items, he offered to call help for us - plumbing was not a department he was familiar with. When 3 minutes passed and no one came to help, James armed himself with his handheld computer and took on the challenge of assisting me with my parts hunt. He idid great! We had all the items on my list within 5 minutes. It was a great shopping experience. I highly recommend Home Depot. Their service is amazing!

I bought a new hybrid water heater one evening. The staff was friendly and very helpful during check out. Assisted with rebate entry. Great experience.

Right tool for the job

RETURNED A 850 DOLLAR GENERATOR DUE TO INCORRECT INFORMATION WITH AN ELECTRIC START OPTION. JERRY SAID NO PROBLEM THAT I COULD RETURN IT AND GET REIMBURSED FOR THE GAS. TOOK THE PRODUCT IN AND WAS TOLD JERRY SAID THEY WOULD DRAIN IT AND NOT REIMBURSE. KERRY ASKED IF I HAD A RECEIPT FOR THE GAS AND THE RETURN ASSOCIATE SAID THEY WOULD HAVE TO DRAIN IT TO SEE EXACTLY HOW MUCH GAS WAS IN IT. I TOLD KERRY IF SHE WAS TREATING ME LIKE THIS FOR 10-15 BUCKS WORTH OF GAS ILL GO TO HARBOR FREIGHT, WHICH I DID, AND THEY COULD KEEP THE GAS. I WAS NICE AND COULD HAVE COMPLAINED ABOUT THE GAS I SPENT RETURNING THE PRODUCT, TIME I SPENT ASSEMBLING AND PUTTING FLUIDS IN IT, BUT NO, ALL I WANTED WAS THE FEW BUCKS IN GAS DUE TO THE ISSUE CAUSED BY THE STORE. TOO BAD!!

Needed a quick light got it.

The management here must be excellent, the employees are friendly and happy.

Beyond impressed by the store manager and customer service department’s willingness to help, even in a situation where I was told by the online representatives there was likely nothing they could do for me.

Becca in the washer/dryer department was AMAZING!! So efficient, knowledgeable and personable. Will treat your needs and "get it" - and fun to talk to as well!

Leor and Jennifer are both excellent people to sit down with to work out your aspirations. You are not rushed or pressured. In fact, you are encouraged to take your time, think things through, and let's tweak if we must, go with it, or move on if you feel you need to.

I've always had pleasant experiences shopping at the South Portland Home Depot. Special shout out to Ryan in appliances. Zero sales pressure (which I like). He's a wealth of knowledge and is very approachable and helpful with any and all questions.

Matt and Crystal were very very helpful with the selection of my new grill. Loaded it in the vehicle and made sure we ere satisfied with our purchase. "Old school customer service" !!!!

when I am shopping for one thing I am looking for, they are good at showing me exactly what I need and their up sale is good, and not pushy but I always feel like I am doing something wrong every time I return a product I feel like they want to guilt me and or try to talk me into buying something else?