Reviews for South San Bernardino #610

Overall the store is clean and the associates are courteous, however the pro desk has been the most helpful to myself and my customers. Erin goes above and beyond for my customers and our company while treating everyone with the upmost respect. Dabrina, Anton and the rest of the staff do an amazing job also, but I just pointed out erin due to the fact she's our go too associate. Thank you all for the awesome work and taking care of your contractors!!! Whittiers pro desk could use a little brushing up on customer care. Thank you again 610!

This Home Depot went out of their way to help me when another location would not. I would highly recommend them and appreciate the customer service that they offered me. Thank you very much!!

I had outstanding customer service at this location from Marty. He was very professional and courteous. I had a list of items I needed help finding and a lot of questions. He helped me with all of it. I was so impressed with his customer service I spoke to his supervisor to recognize him. I live closer to the other Home Depot in San Bernardino. But will definitely shop at this location because of my experience I had.

Everyone was very helpful, I was not sure about a cut that needed to be made on a lumber purchase but after speaking with one of the associates it was an easy decision

well stocked store, friendly atmosphere, helpful folks.

Clean, well stocked, friendly staff and convenient

When I shop at this Home Depot, I always receive great customer service. Especially from Steve Daniels. He makes sure that the customer is always satisfied.

At the Home Depot on Hospitality Lane, the associates always greet you with a genuine smile. The store is always clean, neat, well stocked and I always feel safe shopping there. The associates are well trained and have great knowledge of all the products and they too ask for additional support to make sure you as the customer get exceptional service. Thank you!

I always counted on this Home Depot and its fine staff to assist me and my crew in all of our construction supply needs. Store is well stocked, staff very knowledgeable and helpful.

If you need doors or windows be sure to ask for Courtney, she is the best

My shopping experience at the Home Depot store was a first for me. I just recently moved to the area and this was my first outing, so to speak. I was very impressed with the stock of items on hand and the knowledge the associates had regarding items I would not have thought they would even have an idea of what I was talking about. My spouse is disabled and needs to use a handicapped cart, as well. He enjoyed getting out and was very impressed with the assistance he was offered by just about every associate that he came into contact with.

Great store and great service.

Excelet purchase experience at home depot in San Bernardino .ca

YOU NEED MORE EMPLOYEES LIKE CRAIG ! HE TOOK TIME TO EXPLAIN EVERYTHING I NEEDED TO KNOW ABOUT SETTING UP MY DRIP SYSTEM, AND TO SHOW ME THE PARTS THAT I COULD CHOOSE FROM.

The Pro Desk associates at store 610 San Bernardino are more like family. Treat me and my employees as we are their number one priority every time we shop. On the phone or in person every experience is a 5 star. Erin is very knowledgeable, helpful, quick and always happy to see her customers.

Online ordering for a first timer was horrible! I could go into detail but this text box would be full! The supervisor at the front was rude to me and passed me off to someone else. This was because she answered my phone call and she said I had to talk to someone else because another customer was standing in front of her. This was after 15 minutes of trying to track my order, which she couldn't do. They cancelled my order because insufficient stock and didn't bother to call me or pull the order from other store. I had to call each day for 4 days and never got a call-back. They couldn't track any orders and some items I ordered I received extras which I returned on "good-faith". I don't mind shopping here for items in the store, but never again for online ordering. Poor management, poor customer service, horrible service all the way around.

I come to this Home depot even though I live in Riverside. This store is very clean and the employees are very helpful. The order desk is extremely helpful and understanding when you make mistakes like ordering the wrong part.

Came in thinking we were going to spend over $300 for tile, instead we ended up spending just over $150. Great sales!

This is the best Home Depot store I have ever been to I don't ever write a review but I had to do it because I appreciate all the help that I get when I walk into this store

FAST

Customer service was GREAT. No run arounds.

Business as usual. Helpful staff. Easy shopping.

Ask for Erin's assistance . . . she'll go the extra mile to make sure you're satisfied with your shopping experience . . . and will be pleasant the entire time! Thanks, Erin.

Very friendly people and very helpful.

Less crowded. More helpful employees.More merchandise in Stock

great customer service

um yeah the picture is way off but i can act like Al Bundy and and have a picnic here

I have commented many, many times over the years about items not having prices on them, and may times I have not purchased them because of this ! Also, sometimes the aisle are not cleared and it is hard to move around in them.

Erin and Anton have been a GREAT help at the pro desk! They make things happen from a contractors point of view! See them if you need to get things done and or place an order for pick up. Great job guys!

My rating is based solely on Dave in the paint department. He is a miracle worker! He and Linda, the color expert, gave us efficient, friendly service and color corrected paint that we thought we would have to throw out.