Reviews for St Cloud #2811

First upon visit I could not find anyone to help and I figured out why workers are not wearing any aprons or name tags I saw someone who was not wearing a apron jump on a machine to get lumber down. How am I supposed to find help if half the workers aren’t even wearing aprons. Secondly when I checked out there was a cashier in self check out wearing tight leggings and had here shirt tied tight into a not behind here showing 6 inches of skin and all you saw was her leggins. I don’t need to come into a home improvement store with woman wearing leggings and towing there shirt showing ton of skin I am not at a beach or club.

Lauren T. Was most kind and patient. Answered all my questions and was frank and telling me what she did not know. But she didn’t stop there, she went on to look up and find an answer to what she did not know! I encountered at least two other employees before I got to Lauren who is kind of a specialist. The other employees were also very helpful and making sure I reached the right person in a timely manner.

Always get greeted and receive amazing customer service. Everyone is always willing to go above and beyond to help find you what you need. Went in to get flooring and Skye was so informative and helped us get exactly what we needed. I definetly recommend speaking to her for all your flooring needs.

Great store and employees, a fun place to shop with all the items needed to complete a project.

Employees are kind and helpful. The store is orderly and clean. Thank you!

Employee was friendly and very helpful. Products were available for a handsome decision.

Lucinda is a great cashier.

Great employees, very helpful from the first step into the store. Especially Gabby.

Gabby (Gabrielle, cashier) is the nicest cashier I’ve ever met!??? She made sure we found everything and was the reason we had a pleasant experience at the store! I really wish all the employees were like her :)

The store was efficiently run with employees being helpful when they were asked and many times they would ask if we needed help.

Great store great service

Went in the store to exchange propane tank. The cashier Dallas told me to go somewhere else instead of right there to do it since it was on the other side of the building. (I went to the customer service desk.) once he finally decided to help me he was not friendly at all. When the transaction was done I went outside to the kiosk to enter in my code and the cage didn’t open. I pressed the button to get help and it said the associate would be paged. I had to wait over 20 mins for somebody to come out and help me. When I called they blamed it on me that I didn’t go inside and tell somebody. When the kiosk said that somebody would be with me shortly. Needless to say this was not a quick and easy exchange like they say it is.

good location, nice business neighborhood, + employees

I am always pleased with all the employees at the Home Depot I enjoy shopping there I would highly recommend

Elizabeth is awesome cashier - friendly - knowledgeable

its been awhile since i have been to a home depot. i have gotten into a habit of going to one store for things. when that store only had 1 choice for what i needed without special ordering something, and that choice wasnt the right fit for the job. i left and was going home thinking about where i could find the right thing for my job, when i remembered the home depot. i am impressed with the changes they have made since i have been there last. they have many quality products and competitive prices and they had what was right for my job. thanks

like to go to home depot when in town only on this trip we were looking for flower pots when we pulled them down to look at and buy water came pouring out and got us pretty wet other than that we like shopping there

Employees seemed very put out to even give a quick location for an item. Also, during a pandemic, with a mask mandate, very few customers were wearing a mask. A shoulder shrug and a snide remark were given by the employee when asked about non-compliance.

Store was clean. Employees in (3) departments offered advice and suggestions to help us find the items we wanted and to compare the options for those items

The workers are always very helpful finding items and the workers at the Self Checkout are always willing to help.

Don’t even know how to describe my feeling anymore. I was always so mad most of the time shop here. Customer services are terrible!

I really appreciate our Home Depot store in St Cloud MN. I have lived in my current home almost 2 years and there are still a lot of things I would like to do with the yard and the house, Home Depot is my first go-to store for most of those needs. There is almost always someone to answer questions or help in any way. At another home store I was treated rudely by a manager and an error that they made was never corrected.

I really like the store because they have a whole lot better selection of items,better grade of lumber. They just have what a person would want in one store.

John in contractor sales is exceptionally helpful.

Cherisse in the flooring department was helpful and friendly during my interaction. Thanks much!!

The Clerks in all departments were so helpful to us, and we were able to get what we came for in a short amount of time. Very satisfied with the kindness and helpfulness of Home Depot employees.

Every time I purchase a product from Home Depot there is a problem. You go to the help desk (ironic because they offer no help) and you always have to jump through hoops. I purchased a Ridgid drill because of the lifetime warranty. It failed the 3rd time I used it. They do not replace it- they charge you $18.95 to ship it back in for repairs. Could take up to 2 months. Their shelves are full of the same drill- I sit at home for 2 months with no drill. This is your name brand product. Stand behind your product! If you can't even stand behind YOUR name brand product what chance it there they will stand behind anything else. Avoid Home Depot and Ridgid at all cost. They will brag it up and talk you into their product because of the warranty- you will sit home with no drill.

great service. lots of stock and choices

Had no issues getting assistance from employees, even while wearing my mask. This has been an issue at local stores, so I’m pretty well done supporting the local stores that claim to have our best interest in mind!

Gabrielle helped us at the self-checkout. She was very knowledgeable. She was VERY helpful and courteous.