#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(320)650-0404

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

401 2nd St, South

Waite Park, MN 56387

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Customer Store Reviews

  • 4.6 out of 492 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (492)
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Showing 1-30 of 492 reviews
Not professional at all have naked workers no one wearing aprons
First upon visit I could not find anyone to help and I figured out why workers are not wearing any aprons or name tags I saw someone who was not wearing a apron jump on a machine to get lumber down. How am I supposed to find help if half the workers aren’t even wearing aprons. Secondly when I checked out there was a cashier in self check out wearing tight leggings and had here shirt tied tight into a not behind here showing 6 inches of skin and all you saw was her leggins. I don’t need to come into a home improvement store with woman wearing leggings and towing there shirt showing ton of skin I am not at a beach or club.
by
    Lauren T. Was most kind and patient. Answered all my questions and was frank and telling me what ...
    Lauren T. Was most kind and patient. Answered all my questions and was frank and telling me what she did not know. But she didn’t stop there, she went on to look up and find an answer to what she did not know! I encountered at least two other employees before I got to Lauren who is kind of a specialist. The other employees were also very helpful and making sure I reached the right person in a timely manner.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Always get greeted and receive amazing customer service. Everyone is always willing to go above a...
    Always get greeted and receive amazing customer service. Everyone is always willing to go above and beyond to help find you what you need. Went in to get flooring and Skye was so informative and helped us get exactly what we needed. I definetly recommend speaking to her for all your flooring needs.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great store and employees, a fun place to shop with all the items needed to complete a project.
    Great store and employees, a fun place to shop with all the items needed to complete a project.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Employees are kind and helpful. The store is orderly and clean. Thank you!
    Employees are kind and helpful. The store is orderly and clean. Thank you!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Employee was friendly and very helpful. Products were available for a handsome decision.
    Employee was friendly and very helpful. Products were available for a handsome decision.
    by
    • Verified Purchase
    • Recommended
    Lucinda is a great cashier.
    Lucinda is a great cashier.
    by
    • Verified Purchase
    Great employees, very helpful from the first step into the store. Especially Gabby.
    Great employees, very helpful from the first step into the store. Especially Gabby.
    by
    • Verified Purchase
    • Recommended
    Gabby (Gabrielle, cashier) is the nicest cashier I’ve ever met!??? She made sure we found everyth...
    Gabby (Gabrielle, cashier) is the nicest cashier I’ve ever met!??? She made sure we found everything and was the reason we had a pleasant experience at the store! I really wish all the employees were like her :)
    by
    • Verified Purchase
    • Recommended
    The store was efficiently run with employees being helpful when they were asked and many times th...
    The store was efficiently run with employees being helpful when they were asked and many times they would ask if we needed help.
    by
    • Verified Purchase
    • Recommended
    Great store great service
    Great store great service
    by
    • Verified Purchase
    • Recommended
    Went in the store to exchange propane tank. The cashier Dallas told me to go somewhere else inste...
    Went in the store to exchange propane tank. The cashier Dallas told me to go somewhere else instead of right there to do it since it was on the other side of the building. (I went to the customer service desk.) once he finally decided to help me he was not friendly at all. When the transaction was done I went outside to the kiosk to enter in my code and the cage didn’t open. I pressed the button to get help and it said the associate would be paged. I had to wait over 20 mins for somebody to come out and help me. When I called they blamed it on me that I didn’t go inside and tell somebody. When the kiosk said that somebody would be with me shortly. Needless to say this was not a quick and easy exchange like they say it is.
    by
    • Verified Purchase
    1 found this review helpful
    good location, nice business neighborhood, + employees
    good location, nice business neighborhood, + employees
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I am always pleased with all the employees at the Home Depot I enjoy shopping there I would highl...
    I am always pleased with all the employees at the Home Depot I enjoy shopping there I would highly recommend
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Elizabeth is awesome cashier - friendly - knowledgeable
    Elizabeth is awesome cashier - friendly - knowledgeable
    by
    • Verified Purchase
    1 found this review helpful
    its been awhile since i have been to a home depot. i have gotten into a habit of going to one sto...
    its been awhile since i have been to a home depot. i have gotten into a habit of going to one store for things. when that store only had 1 choice for what i needed without special ordering something, and that choice wasnt the right fit for the job. i left and was going home thinking about where i could find the right thing for my job, when i remembered the home depot. i am impressed with the changes they have made since i have been there last. they have many quality products and competitive prices and they had what was right for my job. thanks
    by
    • Verified Purchase
    • Recommended
    like to go to home depot when in town only on this trip we were looking for flower pots when w...
    like to go to home depot when in town only on this trip we were looking for flower pots when we pulled them down to look at and buy water came pouring out and got us pretty wet other than that we like shopping there
    by
    • Verified Purchase
    • Recommended
    Employees seemed very put out to even give a quick location for an item. Also, during a pandemic,...
    Employees seemed very put out to even give a quick location for an item. Also, during a pandemic, with a mask mandate, very few customers were wearing a mask. A shoulder shrug and a snide remark were given by the employee when asked about non-compliance.
    by
    • Verified Purchase
    Store was clean. Employees in (3) departments offered advice and suggestions to help us find the ...
    Store was clean. Employees in (3) departments offered advice and suggestions to help us find the items we wanted and to compare the options for those items
    by
    • Verified Purchase
    • Recommended
    The workers are always very helpful finding items and the workers at the Self Checkout are always...
    The workers are always very helpful finding items and the workers at the Self Checkout are always willing to help.
    by
    • Verified Purchase
    • Recommended
    Don’t even know how to describe my feeling anymore. I was always so mad most of the time shop her...
    Don’t even know how to describe my feeling anymore. I was always so mad most of the time shop here. Customer services are terrible!
    by
    • Verified Purchase
    I really appreciate our Home Depot store in St Cloud MN. I have lived in my current home almost...
    I really appreciate our Home Depot store in St Cloud MN. I have lived in my current home almost 2 years and there are still a lot of things I would like to do with the yard and the house, Home Depot is my first go-to store for most of those needs. There is almost always someone to answer questions or help in any way. At another home store I was treated rudely by a manager and an error that they made was never corrected.
    by
    • Verified Purchase
    • Recommended
    I really like the store because they have a whole lot better selection of items,better grade of l...
    I really like the store because they have a whole lot better selection of items,better grade of lumber. They just have what a person would want in one store.
    by
    • Verified Purchase
    • Recommended
    John in contractor sales is exceptionally helpful.
    John in contractor sales is exceptionally helpful.
    by
    • Verified Purchase
    • Recommended
    Cherisse in the flooring department was helpful and friendly during my interaction. Thanks much!!
    Cherisse in the flooring department was helpful and friendly during my interaction. Thanks much!!
    by
    • Verified Purchase
    • Recommended
    The Clerks in all departments were so helpful to us, and we were able to get what we came for in ...
    The Clerks in all departments were so helpful to us, and we were able to get what we came for in a short amount of time. Very satisfied with the kindness and helpfulness of Home Depot employees.
    by
    • Verified Purchase
    • Recommended
    Every time I purchase a product from Home Depot there is a problem. You go to the help desk (iro...
    Every time I purchase a product from Home Depot there is a problem. You go to the help desk (ironic because they offer no help) and you always have to jump through hoops. I purchased a Ridgid drill because of the lifetime warranty. It failed the 3rd time I used it. They do not replace it- they charge you $18.95 to ship it back in for repairs. Could take up to 2 months. Their shelves are full of the same drill- I sit at home for 2 months with no drill. This is your name brand product. Stand behind your product! If you can't even stand behind YOUR name brand product what chance it there they will stand behind anything else. Avoid Home Depot and Ridgid at all cost. They will brag it up and talk you into their product because of the warranty- you will sit home with no drill.
    by
    • Verified Purchase
    great service. lots of stock and choices
    great service. lots of stock and choices
    by
    • Verified Purchase
    • Recommended
    Had no issues getting assistance from employees, even while wearing my mask. This has been an iss...
    Had no issues getting assistance from employees, even while wearing my mask. This has been an issue at local stores, so I’m pretty well done supporting the local stores that claim to have our best interest in mind!
    by
    • Verified Purchase
    • Recommended
    Gabrielle helped us at the self-checkout. She was very knowledgeable. She was VERY helpful and c...
    Gabrielle helped us at the self-checkout. She was very knowledgeable. She was VERY helpful and courteous.
    by
    • Verified Purchase
    Showing 1-30 of 492 reviews

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