Great customer service thanks Leo !!!
Special Buy of the Day
Great customer service thanks Leo !!!
Do you want to minimize your exposure to others who might be carrying a virus, but still need to shop in the store? Do like I did: I found all my items on-line, wrote down the aisle and bin number, and BREEZED through the store. The time spent in preparation was well worth it!
Great Store ask for Monica
Employees are happy to help. Always receive excellent service.
Associates were very friendly and very helpful made it easy to find what i was looking for !
Cashier Karen would be a very good management prospect for your company. Very smart and responsible
I don't know how the covid-19 has affected home Depot and its ability to provide excellent service and excellent product to customers as they have in the past. However, on this occasion home Depot fell very short. I wanted to purchase a heater that was on display at the eubank store. While there I asked an employee to connect the heater so I could see it running. He said the cord was wrapped up too high and he couldn't get it . When I asked him to get an extension cord he said I guess I'll try to see what I can do, this isn't my section. Ultimately he did help connect it but I felt very uncomfortable as though I was putting him out of his way. This particular heater was not available at the eubank store . I was told there were five in stock at the Coots store. I drove to the floor store and purchased the heater there. I took it home began to piece it together only to find out there was missing hardware. Upon returning this heater, that by the way was sealed taped and did not seem to have been a resale, I was told there were no others in stock even though the eubank store told me there were five at the Coors location and an employee at Coors told me they were showing four in stock but there were none. Consequently, I was given a reimbursement and an apology. I understand things are hectic these days but I spent 3 hours on this venture only to end up with no heater. I still recommend this store and home Depot because usually I am satisfied with the service and the products.
We visited this particular Home Depot today and received stellar customer service! Ask for help from CJ - this guy is personable, knowledgable and professional. The store had a great selection and the staff was superb! Many thanks!