Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Jun 23, 2021
Employees literally took an hour of my time and still could not find the item I had purchased in ...
Employees literally took an hour of my time and still could not find the item I had purchased in store and scheduled to pick up the next day, after waiting for an hour outside I went into the store to help them locate the item I had purchased.
by
Verified Purchase
May 17, 2021
Store was well maintained nice and neat a very friendly and helpful and I'd recommend this store ...
Store was well maintained nice and neat a very friendly and helpful and I'd recommend this store very much cashiers were always nice every time I visit
by
Verified Purchase
Recommended
May 7, 2021
Make sure you go in with no questions or in need of any assistance. It is extremely difficult to...
Make sure you go in with no questions or in need of any assistance. It is extremely difficult to find a sales associate.
by
Verified Purchase
May 7, 2021
Lead cashier Emily took time to help solve my problem and made my experience there great!!
Lead cashier Emily took time to help solve my problem and made my experience there great!!
by
Verified Purchase
Recommended
Apr 21, 2021
My Favorite store, love their prices and great costumer service.
My Favorite store, love their prices and great costumer service.
by
Verified Purchase
Recommended
Apr 10, 2021
It’s just such swag here
It’s just such swag here
by
Verified Purchase
Recommended
Apr 2, 2021
Very rude person in the customer service desk. Was talking to her about what I was looking for an...
Very rude person in the customer service desk. Was talking to her about what I was looking for and then walked off.
Spent about an hour and a half looking for a screw. Talked to 4 different people redirected to each one each time. Last person said, “oh, we do t carry that.”
by
Verified Purchase
Mar 20, 2021
I love going to Home Depot, I love home improvement.
I love going to Home Depot, I love home improvement.
by
Verified Purchase
Recommended
Mar 13, 2021
the store and employees where well organized and did a good job.
the store and employees where well organized and did a good job.
by
Verified Purchase
Recommended
Mar 4, 2021
Thanks to a special individual/Employee named Colin we were able to locate all our items on our l...
Thanks to a special individual/Employee named Colin we were able to locate all our items on our list. He went out of his way to present a friendly smile and greetings ,looking up the items and pointing out the locations in The store.
Colin is Very down to earth and is a considerate individual, Home Depot is very fortunate to have him as a representative and he has lots of potential as a true leader.
Thank You Colin for making our experience/day a great one....we will look for you on are next visit.
by
Verified Purchase
Recommended
Mar 3, 2021
It is very nice and clean and everything in stock all the time
It is very nice and clean and everything in stock all the time
by
Verified Purchase
Recommended
Feb 3, 2021
Great customer service thanks Leo !!!
Great customer service thanks Leo !!!
by
Verified Purchase
Recommended
Jan 9, 2021
Do you want to minimize your exposure to others who might be carrying a virus, but still need to ...
Do you want to minimize your exposure to others who might be carrying a virus, but still need to shop in the store? Do like I did: I found all my items on-line, wrote down the aisle and bin number, and BREEZED through the store. The time spent in preparation was well worth it!
by
Verified Purchase
Recommended
Jan 5, 2021
Great Store ask for Monica
Great Store ask for Monica
by
Verified Purchase
Recommended
Jan 1, 2021
Employees are happy to help. Always receive excellent service.
Employees are happy to help. Always receive excellent service.
by
Verified Purchase
Recommended
Dec 14, 2020
Associates were very friendly and very helpful made it easy to find what i was looking for !
Associates were very friendly and very helpful made it easy to find what i was looking for !
by
Verified Purchase
Recommended
Nov 1, 2020
Cashier Karen would be a very good management prospect for your company. Very smart and responsible
Cashier Karen would be a very good management prospect for your company. Very smart and responsible
by
Verified Purchase
Recommended
Oct 28, 2020
I don't know how the covid-19 has affected home Depot and its ability to provide excellent servic...
I don't know how the covid-19 has affected home Depot and its ability to provide excellent service and excellent product to customers as they have in the past. However, on this occasion home Depot fell very short. I wanted to purchase a heater that was on display at the eubank store. While there I asked an employee to connect the heater so I could see it running. He said the cord was wrapped up too high and he couldn't get it . When I asked him to get an extension cord he said I guess I'll try to see what I can do, this isn't my section. Ultimately he did help connect it but I felt very uncomfortable as though I was putting him out of his way.
This particular heater was not available at the eubank store . I was told there were five in stock at the Coots store. I drove to the floor store and purchased the heater there. I took it home began to piece it together only to find out there was missing hardware. Upon returning this heater, that by the way was sealed taped and did not seem to have been a resale, I was told there were no others in stock even though the eubank store told me there were five at the Coors location and an employee at Coors told me they were showing four in stock but there were none. Consequently, I was given a reimbursement and an apology. I understand things are hectic these days but I spent 3 hours on this venture only to end up with no heater.
I still recommend this store and home Depot because usually I am satisfied with the service and the products.
by
Verified Purchase
Recommended
Oct 26, 2020
We visited this particular Home Depot today and received stellar customer service! Ask for help f...
We visited this particular Home Depot today and received stellar customer service! Ask for help from CJ - this guy is personable, knowledgable and professional. The store had a great selection and the staff was superb! Many thanks!
by
Verified Purchase
Recommended
Oct 21, 2020
While a couple of employees misdirected in our search for a specific item, Josiah from the garden...
While a couple of employees misdirected in our search for a specific item, Josiah from the garden center went above and beyond to help us locate the item, get it up to the register, and out into the car. He was courteous, helpful and knowledgeable of the merchandise.
by
Verified Purchase
Recommended
Oct 6, 2020
Excellent customer service!!!! Britani was amazing and helped me with getting me out of stock fen...
Excellent customer service!!!! Britani was amazing and helped me with getting me out of stock fencing that I badly needed to keep my dog from getting out. I was helped in getting my order placed and when my order finally I arrived for pick up, Britani and another employee helped me loaded the fencing material in my car and they practiced safe social distancing while also providing outstanding customer service!!!!!
by
Verified Purchase
Recommended
Oct 5, 2020
Great experience shopping with your establishment.
Great experience shopping with your establishment.
by
Verified Purchase
Recommended
Oct 3, 2020
I would not recommend the store at all. If u have 4 hours to waist and not receive help then go o...
I would not recommend the store at all. If u have 4 hours to waist and not receive help then go on through
by
Verified Purchase
1 found this review helpful
Oct 2, 2020
Overall great staff and very helpful, had a great shopping experience and picked up exactly what ...
Overall great staff and very helpful, had a great shopping experience and picked up exactly what I needed
by
Verified Purchase
Recommended
Sep 4, 2020
The employees were very friendly and helpful
The employees were very friendly and helpful
by
Verified Purchase
Recommended
Jul 18, 2020
There staff is real good as for most of there management they are rude and not helpful
There staff is real good as for most of there management they are rude and not helpful
by
Verified Purchase
Recommended
Jul 14, 2020
store manager needs to learn basic people skills (Scott) District manager should not think they ...
store manager needs to learn basic people skills (Scott)
District manager should not think they are above a paying customer?
by
Verified Purchase
1 found this review helpful
Jul 7, 2020
Everyone is always friendly and helpful. Excellent customer service!
Everyone is always friendly and helpful. Excellent customer service!
by
Verified Purchase
Recommended
Jul 7, 2020
Sales person JGA3571 John A. in appliances was very friendly and helpful. No one was available wh...
Sales person JGA3571 John A. in appliances was very friendly and helpful. No one was available while I stood there holding a newborn. John, whom was supposed to be off 2 hours before, was passing through and I asked him for help. Without hesitation John helped us and answered all of our questions, helped find the appliance options we were looking for, explained sales we were unaware of, and finished our sale. If it was not for him we probably would have just come back another time or looked elsewhere. John definitely sets the example for customer service and we will be back in the near future. Everyone was friendly and we did find what we needed for our kitchen.
by
Verified Purchase
Recommended
Jul 5, 2020
Employees are very knowledgeable and helpful my experience there was pleasant the first moment I ...
Employees are very knowledgeable and helpful my experience there was pleasant the first moment I walked in I felt welcomed and I found everything I need it very easy the store was very clean I didn't notice clutter all over when I was shopping when I was done purchasing at the register the employee who checks me out she was very cheerful very friendly I will definitely go back to that store to make all my purchases