Reviews for Terrell #6579

I needed to return an item, bot I did not have my receipt. I knew the date of purchase and the young lady at customer service was able to locate it and complete my return.

I want to acknowledge Jackie from Flooring Department. She was patient and very knowledgeable with helping me select appliances. She gave me information and advice that help me see the bigger picture with what I was looking for. She was very kind dedicated in helping me find what I needed.

You have a long haired guy working in customer service/ returns that is extremely rude and obnoxious. He yells at customers for no reason. This person made me not feel welcomed at Home Depot.

Thanks so much for hiring helpful, knowledgeable workers! It is a pleasure to visit your store for all my building needs! I will definitely be back! You made a difficult job so much easier because you had everything I needed in stock! I was in and out quickly and on to taking care of business! Thanks Tren for your friendliness and personal care! You're the BEST!

To whom it may concern. Mrs Mandy at the checkout counter is an angel in orange. Before I even realized I had left my phone in the store, I could see her angel wings waving me down from the parking lot. She went the extra mile for me and I have a feeling she will for you too. When I think of Home Depo #6579 I will always remember that angel in orange.

I always have a good experience at this Home Depot. Staff is always helpful and cheerful. If they don’t have what you need they always try and direct you where to go to get it.

my stepfather is a disabled vet. Home depot supposed to get a discount but because he doesn't have the app he was told he don't can't get the discount I think it's sad that elderly people that are disabled vets cannot get a discount without having the app these old people don't know how to work these apps so we're not making this easy for them you're making this easy for you

If you have questions about the paint aspect of your reno Tabitha and Becky are your go to ladies. They won't hold back and will always lead you to good choices. PS I'm in the store often, so this is an always experience.

Everytime we visit the Terrell store. Customer service is great.

we run a construction company and we always need tons of materials shopping at this store is a great experience. very good service reliable and fast specially coming from Brenda best Home Depot associate I ever encountered

Mandy, Mandy, Mandy! She’s knowledgeable, Kind, great all around. She’s definitely one of the greats and will shop here as long as she’s employed here

Even though it was during the Christmas rush, we were provided the best service ever. Each employee that greeted us was friendly, knowledgeable, and patient. We were able to get all of the items for our project without any frustration.

We are totally impressed about how the customer service was on today in this store. Someone came and helped us load up our items without even being asked. And then the cashier gave us information that changed our purchasing financially to help us in the future

Employees are always courteous and helpful. Lots of great products always available.

Made sure I found what I needed

Mr. Jerry Flores was very helpful. He made the experience on picking out our floor very easy. He never got impatient and always had a smile on his face. He was very nice talking to his fellow coworkers. Which that was pleasant to say because some places are not that way. Even though it is a very busy store you feel like you are the only customer there. Cannot say enough about Mr. Jerry Flores and the employees at the store. The Darrell store is very blessed to have Jerry

So thankful staff was available to help me find & lift a large heavy building item.

I love shopping here specifically to see Amanda, she knows most people by name and the smile on her face just shows people that she loves her job and enjoys seeing her regulars. On my previous trip I had a terrible experience with one of the much older cashiers was nickel and diming me for everything. Told her how many boards I had even though she counted wrong. Then the computer froze so I went over to the other line. Mandy got me out the door in less than 1/4 of the time the older lady took to initially ring me up.

I think you should have a button to call for help. Trying to find someone to help is very difficult at times. And when someone is walking by its not their department.

I needed Wood but it was on a high shelf. I asked assistance twice and the employees responsible did not come to help. I waited 10 mins with my family. I asked a cashier for help and she called Brandon to the front and he didn’t come. We went to the back section on wood planks and we saw employees Brandon and Mason on their phone. We overheard one of them said they weren’t going to help. I’m in shock! I felt discriminated. I’ve never had this problem at this location. We just left and found something that was reachable.

Can’t wait to use my new appliances!!

Terrell store employees Brenda, Mandy at the front and Tommy and Jeff in lumber are awesome. Great hard-working employees. Very helpful and friendly. Hard to find employees like them.

I bought a dishwasher today that a very nice employee went out of her way to accommodate myself. I believe her name is Julie. Please ask for her if you are going to look or purchase an item, you will not be disappointed. Mrs. Waugh

I dealt with 6 employees Diane,Julie,Mark,Tyler,Chris,Keith. These employees I just named are so good at their job and professional they need to be acknowledged with bonuses and recognized with promotions without employees like this you would not have customers like me.

Most patient, kind, courteous, and friendliest employees at this store. The best experience ever in all my years of shopping at HomeDepot.

For months now the aisles have been cluttered, messy and filled with products on pallets to where you cannot go down many of them!

I had a problem with an online order. The Terrell store not only fixed it but went above and beyond to help me. Shop the Terrell, Texas store. You won't regret it. Brandi at the service desk and the Assistant store manager Moody was wonderful as well!!! We even emailed the Manager Miguel Fuentes to let him know how great his stafg was!!

Looked online for the spool feed I needed for a busted echo srm weed eater and they had showed they had 19 of them and where they were located. Went to the store and sure as shootin', all 19 were there and in the exact spot they specified online. That efficiency makes me come back again and again.

All the isles were either blocked with items to be stocked. You could barely walk through isles and I couldn’t even see the items on shelf that I wanted to purchase

I shop at Home Depots all over the Dallas area, but this store is the one that stands out to me for customer service. Super friendly and helpful. Especially Amanda at the register. That woman is wonderful. She remembers me when I come in, even if it’s been a while. She even came around the register to give me a hug once. Reminds me of the small town I grew up in where people know each other and aren’t afraid to be personable. This lady deserves some recognition for sure. Everyone loves her. Hats off to Amanda for being someone I look forward to seeing when I walk through the doors.