#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(520)258-7762

Tool & Truck Rental

(520)258-7768

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7677 E Broadway Blvd

Tucson, AZ 85710

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 1,136 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,136)
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Showing 1-30 of 1,136 reviews
Amazing Customer Service!
The staff, specifically Yoanna, tremendously helped me with a large order for a house remodel/addition.
by
    • Recommended
    Ask the experts at Home Depot
    I shopped this Home Depot three or four times a week for my job. Every time I go into the store the staff is extremely helpful and friendly and they go out of their way to make sure that I get everything I need the first time which is important in my line of work thank you Home Depot for doing such a great job!
    by
      • Recommended
      Stellar Customer Service!
      I had a return w/o my receipt and my cashier Michelle went above and beyond to patiently look up each item. I appreciate that she took the time to assist me and was so kind.
      by
        • Recommended
        Training in customer service needed
        Assistance hard to find.
        by
          Great Store
          We frequently shop at this Home Depot. It is clean and always has want I need.
          by
            • Recommended
            Surgery scheduler
            Tom Kennedy was great. Many years of experience and it shows. Thank you!
            by
              • Recommended
              Terrible Customer Service
              We were shopping in the garden section mainly today and only got a couple of things. We had a cashier named Myra and she was extremely rude and short towards us. Gave us remarks like “Yeah you’re supposed to leave the items in the cart” and when I gave her my military discount barcode, she said “Yeah you definitely should’ve shown us that first”. I’m not sure how I’m supposed to know I was supposed to do either of these but interactions like these makes me not want to come back to this store at all, especially if this is how Home Depot treats their Active Duty military and veterans.
              by
                Appliance Department
                Kristi Cobbs was extremely helpful in resolving what should have been an easy problem to address, but wasn't. Thanks again to her.
                by
                  • Recommended
                  inconsistancy in customer service
                  8 or 9 out of 10 associates bend over backwards for customers. A few bad apples can spoil it.
                  by
                    • Recommended
                    Great Employees!
                    I visited my local Home Depot to purchase a new dishwasher and had the good fortune of being assisted by Terry Lee whose knowledge and expertise were a great help in answering all my questions in a kind and timely manner. I asked Terry for assistance in plumbing and he advised that department is handled by another person. He was able to locate an agent who could help me, let them know what I needed and then passed me on to them. What a great and helpful guy. Thank you Terry!! You Rock!!
                    by
                      • Recommended
                      How to wire 3 way switch
                      Kim in electrical helped me get the right switches, box, wire and face plate to mirror my ceiling fan and light on my patio switches inside my house so I could turn them on and off from either inside or outside. He patiently explained and drew a diagram how to wire the switches. After my first attempt failed, I went back and he showed me an example with store supplies. Second time was a charm. I successfully completed my project.
                      by
                        • Recommended
                        M12 12-Volt Lithium-Ion Cordless Drill Driver/Impact Driver/Ratchet/Hackzall Recip Saw/Multi-Tool Combo Kit (5-Tool)
                        I purchased the Milwaukee M12 Kit for my home projects and what a deal it was. It had 5 tools and 2 batteries for $249. It had the multitool, hacksall, drill, impact drill and 3/8 drive impact gun.
                        by
                          • Recommended
                          Customer Service
                          I would like to say Thank you very much to Tom Kennedy for helping me with my purchases at Home Depot. Very nice gentleman.
                          by
                            • Recommended
                            Great customer care
                            Terry Lee in appliances is great! We’ve had a hard time finding new appliances for a 50s home. Terry helped me with a purchase, return twice before we found the right set up. He was so kind and helpful and patient! Thank you Terry!
                            by
                              • Recommended
                              Wonderful Experience
                              Tom in the appliance department was extremely helpful with my freezer purchase. My shopping experience was seamless and I completed my purchase in a very short amount of time.
                              by
                                • Recommended
                                Exceptional Customer Service
                                by
                                  • Recommended
                                  Very satisfying buying experience
                                  Tom Kennedy was very knowledgeable about the appliances we were looking to purchase. He was friendly and helpful.
                                  by
                                    • Recommended
                                    Fridgidaire Refrigerator
                                    I purchased a refrigerator today with Tom Kennedy in appliances if you need someone knolledgale and very friendly talk to him. Oh he is at the Broadway store
                                    by
                                      • Recommended
                                      Clothes dryer
                                      Please review the cheaper models of electric dryers, a cheap GE was not drying properly and the vent screen was way too small and letting lint gather in the exit tube!
                                      by
                                        super great service
                                        I had the pleasure of working with Tom Kennedy in the Appliance Dept. at the HD on Broadway and Pantano when I purchased all new appliances for my kitchen. He was knowledgeable and really helpful! Over and above!!!
                                        by
                                          • Recommended
                                          More employees on the floor then before
                                          I have noticed more employees on the floor asking if you need help. Catalina in customer service was caring and very helpful. Then in carpet Lisa was very helpful and completed my order for carpet. Liz normally helps me in carpet, but it was her day off. She is also always very helpful.
                                          by
                                            • Recommended
                                            Great location always clean and helpful staff
                                            This Memorial day, I went in looking at the Sales items and was shown a wide array of items. We got a new Dryer with great features at a great price!
                                            by
                                              • Recommended
                                              Mean cashier
                                              We just move to Arizona last January this year and went to Home Depot Tucson location many times due to our home projects and bought lot of things for our new home but we encountered many problems and staff attitude of this location and try to move to different locations and it’s better. Unfortunately I don’t take photos or videos of the conversations I don’t want to offend staff that works there but they need to be suspended due to really bad attitude to their customer. I understand they are tired and overwhelmed but this is not the customers fault but treated nasty by staff.
                                              by
                                                Home Depot Stocks a Large Variety
                                                Home Depot is my one-shop garden and construction place... They offer a variety of most items I need and the quality is good.
                                                by
                                                  • Recommended
                                                  Good service, clean and well organized.
                                                  We were happy with the shopping experience we had in January, so came back again in April to buy a matching appliance. Very professional staff.
                                                  by
                                                    • Recommended
                                                    Great job.
                                                    I love this store. 0410
                                                    by
                                                      • Recommended
                                                      Home Depot east side
                                                      Excellent staff who always asked if you need assistance.
                                                      by
                                                        • Recommended
                                                        Great customer service!
                                                        Terry Lee in our local Tucson store was very courteous and helpful in finding us the right refrigerator/freezer that would fit our needs.
                                                        by
                                                          • Recommended
                                                          HORRIBLE INSTALLERS
                                                          First : 5 Stars to the seller in Homedepot, friendly and professional 2nd : ZERO STARS for the RUDE installers, NO RESPECT for property, or inside your house, banging the washer/dryer machines like dont care (PLUSE ATTITUDE)
                                                          by
                                                            Awesome
                                                            I buy my products for my painting business and the product is very good .
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,136 reviews

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