#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)260-9404

Rental Center

(859)260-9410

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2021 Harrodsburg Rd

Lexington, KY 40504

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 563 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (563)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 563 reviews
Emily O. Was top notch on my last visit. She rocks! If you need to get something figured out, she...
Emily O. Was top notch on my last visit. She rocks! If you need to get something figured out, she'll help you knock it out!
by
  • Verified Purchase
  • Recommended
Shopping at this store is always a good experience. The employees are always friendly, knowledgea...
Shopping at this store is always a good experience. The employees are always friendly, knowledgeable and helpful,
by
  • Verified Purchase
  • Recommended
Store was clogged with merchandise in the aisles. Some employees don't seem to understand COVID m...
Store was clogged with merchandise in the aisles. Some employees don't seem to understand COVID masking guidelines.
by
  • Verified Purchase
Madelon was an amazing worker! So kind and knowledgeable ! We will return to the store just for t...
Madelon was an amazing worker! So kind and knowledgeable ! We will return to the store just for the great customer service!
by
  • Verified Purchase
  • Recommended
Do not expect appliances to be in stock. Do not expect the appliance delivery to be on time. I...
Do not expect appliances to be in stock. Do not expect the appliance delivery to be on time. I am currently dealing with management trying to get this resolved. They have a poor delivery service.
by
  • Verified Purchase
GREAT PEOPLE!! THIS IS THE ONLY HOME DEPOT I SHOP AT IN TOWN! GOOD JOB TO EVERY ONE THERE!
GREAT PEOPLE!! THIS IS THE ONLY HOME DEPOT I SHOP AT IN TOWN! GOOD JOB TO EVERY ONE THERE!
by
    • Recommended
    We live very close to the Georgetown KY Lowe’s store, but we decided to drive to the Lexington(Ha...
    We live very close to the Georgetown KY Lowe’s store, but we decided to drive to the Lexington(Harrodsburg Road) Home Depot to purchase some shelving units for our garage. This store had several of these units neatly stacked on the exact aisle that was listed on our Home Depot app. We found them without any trouble, and then there were employees who assisted us in getting the boxes to the checkout where we were again assisted in loading the boxes into our pickup truck. We couldn’t have been more pleased with our shopping trip to this Home Depot store!!! We began shopping at Home Depot in the early 1970’s as a young military family while stationed in CA at Camp Pendleton. Now as Senior Citizens we are delighted to once again shop at Home Depot here in Kentucky!
    by
    • Verified Purchase
    • Recommended
    This is the best Home Depot store in Lexington, Ky in my opinion! The employees are all very pol...
    This is the best Home Depot store in Lexington, Ky in my opinion! The employees are all very polite and helpful. They go over and beyond to help you and to make your shopping experience a good one! I have had multiple experiences with employees from this store were they saw I was having a hard time locating something that I needed and they did not hesitate to offer assistance. I highly recommend this store for your home shopping needs!
    by
    • Verified Purchase
    • Recommended
    Clean Friendly environment to shop for your Home Improvement needs where people actually help yo...
    Clean Friendly environment to shop for your Home Improvement needs where people actually help you when asked.
    by
    • Verified Purchase
    • Recommended
    Bella at the Pro Desk is the best!
    Bella at the Pro Desk is the best!
    by
    • Verified Purchase
    • Recommended
    Home Depot ignores safety of its staff and customers by not requiring proper face masks properly ...
    Home Depot ignores safety of its staff and customers by not requiring proper face masks properly worn. BE CAREFUL in this store. Some DIY'ers I ran into here don't care that they have no mask in sight, and the store won't stop them at the door or deny sale checkout to them. The employees are at risk, but the store doesn't seem to want to do what it takes to prevent transmission of Coronavirus.
    by
    • Verified Purchase
    I have visited this store on numerous occasions. The staff is always friendly and helpful. The st...
    I have visited this store on numerous occasions. The staff is always friendly and helpful. The store is well stocked. In fact, there are so many things in the store that I recommend everyone download the Home Depot smartphone app. This app makes it easy to locate products in the store by providing aisle # and bay # information. Great job Home Depot team!!!
    by
    • Verified Purchase
    • Recommended
    Shayla in Rental Area saved the day for me and went above and beyond to provide excellent custome...
    Shayla in Rental Area saved the day for me and went above and beyond to provide excellent customer service! I was disappointed with female staff in Paint area that was not helpful or eager to help. She was too focused on painting a wall near the paint service area. This project that I'm sure she was assigned should not come before customer service. She seemed uninterested in helping me & just pointed which was not helpful. Shayla on the other hand walked me back to paint area AND gave me direct assistance and valuable info.
    by
    • Verified Purchase
    • Recommended
    I've enjoyed shopping at this store for 10+ years. Each and every time I've shopped at this store...
    I've enjoyed shopping at this store for 10+ years. Each and every time I've shopped at this store (with or without my wife) I've found the people to be very friendly, helpful, and knowledgeable. There are times when I wonder 'how do they know how to do that?' I use their know-how, buy the products, and implement what they have described. My wife has been very pleased with the results and I attribute that mostly to the folks at Home Depot.
    by
    • Verified Purchase
    • Recommended
    Great store and location. Always well stocked for all holiday items.
    Great store and location. Always well stocked for all holiday items.
    by
    • Verified Purchase
    • Recommended
    Great employees, always willing to help. Can always find what I need.
    Great employees, always willing to help. Can always find what I need.
    by
    • Verified Purchase
    • Recommended
    I have shopped this store for years and the employees and customer service have always been outst...
    I have shopped this store for years and the employees and customer service have always been outstanding. 5 star's. The store is always clean and well organized.
    by
    • Verified Purchase
    • Recommended
    All personnel courteous and well trained in their specific area. Pleasant experience with all. A...
    All personnel courteous and well trained in their specific area. Pleasant experience with all. All wearing masks and respectful of space. Found exact storm door I wanted with Randall Strother’s guidance. Neat and clean store.
    by
    • Verified Purchase
    • Recommended
    This Home Depot is consistently good. It's clean, neat, well stocked, has friendly employees, fai...
    This Home Depot is consistently good. It's clean, neat, well stocked, has friendly employees, fair prices, great selection in any section, and, they keep the men's room clean. I like the quality and diversity of the brands they carry. If they had a store in my county I would probably never go to the one that is located here. I simply like Home Depot better, so I will drive 30 minutes to it rather than 10 to the closer one.
    by
    • Verified Purchase
    • Recommended
    EVERYTHING YOU NEED IN ONE PLACE
    EVERYTHING YOU NEED IN ONE PLACE
    by
    • Verified Purchase
    • Recommended
    Greg Warner is very professional and knowledgeable on what type insulation I should use in my cra...
    Greg Warner is very professional and knowledgeable on what type insulation I should use in my craw space. He also explain what “R” rating meant. Thank you Greg.
    by
    • Verified Purchase
    • Recommended
    The employees were so helpful they made me feel like I had my own personal shopper.
    The employees were so helpful they made me feel like I had my own personal shopper.
    by
    • Verified Purchase
    • Recommended
    First time shopper at this store, really liked it. Considering the traffic in the store the emplo...
    First time shopper at this store, really liked it. Considering the traffic in the store the employees are awsome. A good selection of products and good prices.
    by
    • Verified Purchase
    • Recommended
    Had a great experience getting four entry doors installed. Employee by the name of Randall is th...
    Had a great experience getting four entry doors installed. Employee by the name of Randall is the go to guy for questions about doors. He is very patient and knowledgeable. Plus like the location of this Home Depot which isn't far from my home.
    by
    • Verified Purchase
    • Recommended
    Great Store. Jerry L Atwood
    Great Store. Jerry L Atwood
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The store was clean there was a lady cleaning and helping other at the same time , I believe her ...
    The store was clean there was a lady cleaning and helping other at the same time , I believe her name is Kelly. Both Kelly and Stacy helped me, they were very polite and very helpful.
    by
    • Verified Purchase
    • Recommended
    Employees very knowledgable, friendly. Inventory well stocked.
    Employees very knowledgable, friendly. Inventory well stocked.
    by
    • Verified Purchase
    • Recommended
    Customer Service associate was extremely unfriendly and rude for no reason. Associate was on a ph...
    Customer Service associate was extremely unfriendly and rude for no reason. Associate was on a phone call, on speaker. I didn’t realize and asked for help. She didn’t say anything. She pointed down to her phone with her pen and that was the extent of our interaction. Completely unnecessary and rude. After spending $400. Which doesn’t make us special, but certainly didn’t warrant the attitude and poor service. Go to Lowe’s instead. Won’t be back here anymore.
    by
    • Verified Purchase
    Right now low on tools stock but an excellent store to shop
    Right now low on tools stock but an excellent store to shop
    by
    • Verified Purchase
    • Recommended
    I specifically went to buy a variety of colored mums to plant this fall, sadly the smaller #8 & #...
    I specifically went to buy a variety of colored mums to plant this fall, sadly the smaller #8 & #9 pots I was planning to buy, and did buy a few, had just two colors to choose from: white & burnt-orange. I bought two #8 white potted mum’s and one #9 burnt-orange looking mum. The plants themselves were similar in size & appeared healthy. The #9 burnt-orange hardy mum had very few buds blooming, but I assume it will bloom fully once planted. The white ones are full of blooms and look beautiful. I had wanted to buy several yellow, purple and red mums of similar size, but none were available. I will go back to the store this week to check and see if more colors are available in 8 & 9 inch pots. The two white #8 mums cost a total of $11.96. The burnt orange #9 cost $7.98.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 563 reviews

    Nearby Stores

    Find Another Store

    2397 Richmond Rd

    Lexington, KY 40502

    4.41 mi

    Pro Service Desk

    (859)335-7408

    Mon-Tue: 6:00am - 9:00pm

    Wed: 6:00am - 6:00pm

    Thu: 9:00am - 8:00pm

    Fri: 6:00am - 9:00pm

    Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm