Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Jun 27, 2017
This store is always filled with energetic, helpful, wise advisers in each department. I always l...
This store is always filled with energetic, helpful, wise advisers in each department. I always look forward to shopping at Home Depot, and love this location is around the corner!
by
Verified Purchase
Recommended
Jun 25, 2017
I shop at this store all the time, I'm always able to find just the right item to keep my little ...
I shop at this store all the time, I'm always able to find just the right item to keep my little home in tip-top shape. Customer service is delightful, everyone greets you with a smile, and is willing to work with you at every level...it's a win-win for everyone. Keep up the good work!
by
Verified Purchase
Recommended
Jun 20, 2017
Store was clean and associates were friendly and helpful.
Store was clean and associates were friendly and helpful.
by
Verified Purchase
Recommended
Jun 15, 2017
Pros pro
David at the cotractors derpartment is my go to guy. Very fast& helpful!
by
Recommended
Jun 5, 2017
Super friendly staff!
Super friendly staff!
by
Verified Purchase
Recommended
Jun 2, 2017
store was clean.some time its hard to find products.
store was clean.some time its hard to find products.
by
Verified Purchase
Recommended
May 24, 2017
Thanks John with the orange shoes
I needed some Ridgid power tools and my go to guy is always John with the orange shoes. This guy knows his stuff, and will give you straight up information. There is a home depot closer to my house but I drive to the Tustin store because of John. Thanks John for the stellar customer service. I hope home depot knows how important you are to there bottom line.
by
Recommended
May 11, 2017
Great Customer Servicr
If you are interested in purchasing window treatments or carpet I suggest you check with the Tustin store and speak with Jacqueline. She is the customer service person you've been looking for! Very patient and very helpful.
by
Recommended
May 8, 2017
deryal and Gerald were extrealy helpful in helping me with a purchase of a toilet and everything ...
deryal and Gerald were extrealy helpful in helping me with a purchase of a toilet and everything I need to complete my purchase
by
Verified Purchase
Recommended
May 8, 2017
Sheila is the best , she always is able to help me with just about everything, you should hope th...
Sheila is the best , she always is able to help me with just about everything, you should hope that you could find more like her (Sheila)
by
Verified Purchase
Recommended
May 7, 2017
THE EMPLOYEES ARE ALL SO FRIENDLY AND HELPFUL AND KNOWLEDGEABLE. ALSO, A VERY PET FRIENDLY PLACE.
THE EMPLOYEES ARE ALL SO FRIENDLY AND HELPFUL AND KNOWLEDGEABLE. ALSO, A VERY PET FRIENDLY PLACE.
by
Verified Purchase
Recommended
Apr 28, 2017
Loved my experience at the Tustin location. I had a long and HEAVY list. Omar saved my back, my ...
Loved my experience at the Tustin location. I had a long and HEAVY list. Omar saved my back, my pocketbook and my time by serving as a personal shopper lifting the loads, hunting down needed info, and making sure I received the 12 month financing benefit for both of my online and in-house purchases. He was a blessing and the store was very pleasant.
by
Verified Purchase
Recommended
Apr 28, 2017
Store is clean and employees are friendly. John with the Orange Shoes is the best!
Store is clean and employees are friendly. John with the Orange Shoes is the best!
by
Verified Purchase
Recommended
Apr 27, 2017
Great experience. Interacted with several associates all of whom where friendly and very helpful...
Great experience. Interacted with several associates all of whom where friendly and very helpful. My
shopping included, the hardware department, lumber, light bulbs and cleaning supplies. Thanks HD associates for a fast, efficient and enjoyable visit. See you soon.
by
Verified Purchase
Recommended
Apr 19, 2017
Associates all friendly and giving service over and above expectations.
Associates all friendly and giving service over and above expectations.
by
Verified Purchase
Recommended
Apr 17, 2017
On my days off, I like to fix things around the house and work DIY projects. The other day, I ha...
On my days off, I like to fix things around the house and work DIY projects. The other day, I had considered replanting some herbs and vegetables in my garden. I had seen some great tutorials online for a raised garden bed, but didn't really know where to start. I went into Home Depot and walked around for a bit, until I met a really friendly company employee. They walked me through the aisles while asking me what I wanted to work on. They helped me load all the pieces I needed into a cart and cut all of the wood for me. We walked through every aisle until absolutely everything I needed was in my cart and I got exact details on how to build my dream garden. I felt like I was special and that someone really cared about what I was trying to accomplish. I must have spent a good 45 minutes to an hour there, but I didn't notice. I felt like family. I ended up going back a few days later to show them what I had made. Since then, I have made lists of things I want to try next and I can't wait to get started!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 15, 2017
I interfaced with three different employees and was greeted with friendly approaches from all of ...
I interfaced with three different employees and was greeted with friendly approaches from all of them. The were knowledgeable, and able to help me find everything I needed. One took the time to explain the survey and told me to enter - and that is why I am entering now and hope to WIN.
I have been a customer at the Tustin, CA store for twenty years have a good feeling when I have some when I go there. It is always clean and well stocked, (I found everything I was looking for on this last trip) and on probably 90% of my previous visits, which is a pretty good score.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 24, 2017
I'm not a pro and needed a lot of help. I was given that help by two excellent employees. So if y...
I'm not a pro and needed a lot of help. I was given that help by two excellent employees. So if you need help, find Mike and Chandra. They are the greatest
by
Verified Purchase
Recommended
1 found this review helpful
Mar 1, 2017
Randy in the Locks department was very helpful and very customer service oriented. He was profes...
Randy in the Locks department was very helpful and very customer service oriented. He was professional, clearly knows what he is doing, and took great care of me. Thank you.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 22, 2017
nice store and helpful employees
nice store and helpful employees
by
Verified Purchase
Recommended
1 found this review helpful
Feb 21, 2017
Great exerperience at this store last Saturday! Every dept was helpful and in great spirits, it m...
Great exerperience at this store last Saturday! Every dept was helpful and in great spirits, it made me at ease in purchasing the tools that I needed. Looking forward to going back to get some paint for another project I want to do! Thanks!!
by
Verified Purchase
Recommended
1 found this review helpful
Feb 20, 2017
Always ,easy to find what I am looking for.
Always ,easy to find what I am looking for.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 5, 2017
Randy in hardware department is very helpful.
Randy in hardware department is very helpful.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 31, 2017
Randy was awesome.
Randy in Hardware was very helpful. Helped me find exactly what I needed.
by
Recommended
Jan 15, 2017
Mike Sheppard has the BEST service skills ever. He helped me find a sale product throughout the e...
Mike Sheppard has the BEST service skills ever. He helped me find a sale product throughout the entire store. Emmet also helped. I drove over 45 miles and it was well worth it!! Best service and consistent with my local store. They deserve to be treated with respect for their services they provide!! Great Job Tuston# 0603!!! God Bless You ALL!!!
by
Verified Purchase
Recommended
Jan 9, 2017
John with the orange shoes
If you need help with anything in tools ask for John with the orange shoes. This guy is GREAT!! he will go out of his way to find what you are looking for even if it means moving everything around in the overhead to find something that his computer says limited availability. He's like a bloodhound he didn't give up until he found the Ryobi P601 Palm Router I was looking for. Truly a dedicated HD employee and shows he likes his job.
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Recommended
Dec 19, 2016
Great people, great store to shop!
Great people, great store to shop!
by
Verified Purchase
Recommended
Dec 19, 2016
John in tools was awesome! Thanks man.
John in tools was awesome! Thanks man.
by
Verified Purchase
Recommended
Dec 17, 2016
This is the BEST Home Depot around. The employees are very friendly and always take you to the it...
This is the BEST Home Depot around. The employees are very friendly and always take you to the items and offer advise on the best use for them. If you are a DIY person you will get all the assistance you need to work on your project! Great for returns and ordering on line (pick up in store) both services are much better than other home improvement stores. Their garden department is also very organized, clean, and well stocked with the right type of plants for the zone!