#1 Home Improvement Retailer

Watertown,NY #6174

4.8

out of 5

95% of customers recommend this store
Rating Breakdown
5
(280)
4
(22)
3
(9)
2
(3)
1
(10)
The Home Depot
Contact Us
Main: (315)788-8539
Pro Desk: (315)788-8539
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
391 College Heights
Watertown, NY 13601

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

35.64 mi
  • 606 Gardiners Rd
  • Kingston, ON K7M 3X9
44.96 mi
  • 2120 Parkdale Avenue
  • Brockville, ON K6V 5T2

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Watertown Home Depot, where we pride ourselves on our customer service. We can guide you to everything you need.

Whether you're looking for Husky storage or closet organizers, your favorite hardware store has you covered. Our trained associates can help you find exactly what you need for your project. Be sure to download our Home Depot product locator app in the app store to learn exactly where to find the item you are looking for in our store.

At Home Depot, getting involved in our community is important to us. We support Fort Drum and help out the Watertown community wherever we can. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.

You can find us southeast of the intersection of NY-12F and I-81, off Exit 46, by the Cracker Barrel. Drop by and see us today.

Your Watertown, NY Store Team


When does The Home Depot Black Friday 2021 event start at the Watertown, NY store?
Our Black Friday event will run at our Watertown, NY store and online between November 3 and December 1. Instead of a single day Black Friday event, you can relax and enjoy stress-free shopping without risking your well-being. To ensure your safety and reduce overcrowded lines in our stores, we intend to comply with social distancing regulations and require everyone to wear a face mask. As always, you can shop Home Depot Cyber Monday deals in our endless aisles online.

What are the top Home Depot Black Friday deals at the Watertown, NY store?
There's no shopping experience out there quite like The Home Depot Black Friday. We have all the necessities to make your home festive with holiday decor. Celebrate the tradition with fresh-cut trees, artificial Christmas trees, and indoor or outdoor Christmas lights in any style. Our Watertown, NY store will offer Black Friday appliance deals and discounts on tools and smart home products.

How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Watertown, NY offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.8

out of 5

324 reviews
5
(280)
4
(22)
3
(9)
2
(3)
1
(10)
95% Of Customers
Recommend This Store 304 of 321 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Very helpful and knowledgeable sales people. Both Scott, the garden center person, and Jenn, the ...

5.0

out of 5

Very helpful and knowledgeable sales people. Both Scott, the garden center person, and Jenn, the cashier, were friendly and very helpful! The store was clean and items were easy to find!

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It's the only Home Depot dang near anywhere but they managed to hire the friedliest folks in all ...

5.0

out of 5

It's the only Home Depot dang near anywhere but they managed to hire the friedliest folks in all of Watertown.

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Once again, another excellent experience with the staff, finding the product, cashiers explaining...

5.0

out of 5

Once again, another excellent experience with the staff, finding the product, cashiers explaining warranties on our purchases, etc. As new home owners, Home Depot is our new favorite store - especially this one! Also, we love that we just have to show our military ID card to get the additional 10% off - so much easier than a similar competitive store where you have to pre-register and fill out forms to get your discount, so you are then "in the system".

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Exceptional customer service..

5.0

out of 5

Exceptional customer service..

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Friendly associates and limited wait time for service.

4.0

out of 5

Friendly associates and limited wait time for service.

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This is a clean, well organized store. If you are shopping for appliances, Chris was a wonderful ...

5.0

out of 5

This is a clean, well organized store. If you are shopping for appliances, Chris was a wonderful help.

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If you need help in this store, see if Mike from Gardening is available. Friendly, helpful and ge...

5.0

out of 5

If you need help in this store, see if Mike from Gardening is available. Friendly, helpful and gets things done instore. This young man stepped out his department to help us and did a fantastic job. The other guy from the shower/bath department was not helpful at all.

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In regards to appliances. I normally have a very good experience with this store, but purchasing...

3.0

out of 5

In regards to appliances. I normally have a very good experience with this store, but purchasing a washer and dryer on June 5th and still not having delivery by July 7th was extremely frustrating. Only to call the store and find out the dryer was out of stock for the reason it was delayed. The follow through by the delivery company was NON EXISTANT.

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