#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(315)788-1076
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
391 College Heights
Watertown, NY 13601
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.

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LED lights in your local store cut down energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like solar and wind.

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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to the environment and our local communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Watertown, NY Home Depot. Stop by and meet our helpful team today.

No matter your project's complexity, we're here to help you finish it. From wood fencing to patio doors, you'll find it on our shelves. Let our team get you in and out with the supplies you came for. Find the right product using our Home Depot product locator app. It displays a store map so you can ensure the product is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At The Home Depot, we value community involvement. We support Fort Drum and help out the Watertown community wherever we can.

You can find us southeast of the intersection of NY-12F and I-81, off Exit 46, by the Cracker Barrel. We look forward to seeing you soon. You can also browse our local ad before you visit to find great in-store deals.

Your Watertown, NY Home Depot Team

Do drip irrigation kits make watering easier?

We have all the sprinkler parts and pipes you need to repair or build your system. With a drip irrigation kit, you can keep your garden and landscaping healthy this summer with less effort. Irrigation controllers and smart timers make it easy to schedule watering early in the morning and evening.

When is the free Kids Workshop this month?

Stop in for the Kids Workshop from 9 a.m. to noon on August 3rd, 2024, for this month's project. Building this standing whiteboard is a great way to encourage your child's listening abilities, fine motor skills, and creativity. Team up with your little ones to make this quick craft while supplies last. Don't forget to enjoy the fruits of your labor and leave some time to draw and share your art with your neighbors!

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are an excellent choice for the holidays, birthdays, and housewarming parties. DIYers know these gift cards are fun to receive and to give. You can buy gift cards online at homedepot.com or in our brick-and-mortar stores. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot Watertown, NY offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space, which is typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. Wait for us to bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

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canadian flagTo shop online at this store, please visit our Canadian site homedepot.ca

Customer Store Reviews

  • 4.8 out of 412 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (412)
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Showing 1-10 of 412 reviews
Unsatisfied
Bought today and there was a bent in the door,
by
    Best Customer service!
    I purchased a new stove today. Though it won’t be delivered until Monday, I am writing to express my thanks to the young man who assisted me. His name is John Reeves and he was absolutely amazing! I was greeted and assisted. He was very thorough and quite polite. Excellent service!!
    by
      • Recommended
      Great Customer Service
      Tom B worked diligently to ensure we had undamaged stringers to repair our deck stairs. He was both caring and efficient! With outstanding manners!
      by
        • Recommended
        Timely and Respectful Service!
        We went in to look for a simple washer and dryer and the sales associate did not attempt to make us buy something we didn’t want. She made sure we had everything we needed!
        by
          • Recommended
          Management is trash
          The Watertown N.Y. store is a joke. The manager Brian has no clue how to do his job. He stated that his store and HomeDepot.Com are not the same company as well as had his associates process a return from home depot.com without authorization from me. They sent me the wrong tool so I went to Home Depot to get it exchanged. I ordered a 1/2” hammer drill with 2 6ah batteries and charger for $249.00. It’s a deal of the week online 7/8/24-7/14/24. What I received was a 1/2” high torque impact with 2 6ah batteries and charger. I received 7/12/24. I went to store 7/13/24 6:45am and waited a hour and a half to speak to the manager. Brian the manager said he could not do the exchange and had his associate process a return. I never once said I wanted to return the product. I used pro perks to purchase the hammer drill kit and they say it takes 5-10 days to receive the refund that I never asked for. So in my eyes Home Depot just stole from me. Because when I receive the refund I will no longer be able to get the hammer drill batteries and charger for $249.00 because the deal will be over. It would cost $548.00 after. Just the batteries and charger are worth more than $249.00 so why would I return them. I would have bought the bare tool hammer drill off the shelf for $199 and kept the high torque 1/2” impact batteries and charger. So I feel Home Depot is a very untrustworthy company
          by
            Great Customer Service
            From the moment I called I spoke to someone who sounded like they enjoyed working at HD. I came in to remodel my kitchen and Terri Couse was the absolute BEST!! I recommend her for all your kitchen needs. Everyone is so friendly at the store I am truly satisfied.
            by
              • Recommended
              Great staff.
              Chris did what he could to ease my anxiety over my Samsung Washer I bought less than two months ago and stopped draining on May 28th. Calls were made to Samsung which caused me to wait on hold for almost and hour. A service technician was supposed to make a call to my home on Wednesday, June 5th at which time they called stating the part didn't come in and wouldn't be coming until June 18th. They had no idea what the part was as they didn't assess the washer. Chris was very sympathetic of my problem and did what he could to help. I was at the point where I wasn't sure I would shop again for appliances at Home Depot as I have in the past. However, Chris demonstrated kindness and professionalism in handling the situation. I will continue to purchase appliances at Home Depot; actually, I did. Chris demonstrated that Home Depot is there for their customers. Thank you, Chris.
              by
                • Recommended
                Garden area
                Alissa, was right there to help me find an unusual plant I was looking for, thanks to her I was in and out in no time!
                by
                  • Recommended
                  Great place
                  The associates at the store are always friendly and helpful.
                  by
                    • Recommended
                    Great store
                    Our favorite Home Depot
                    by
                      Showing 1-10 of 412 reviews