#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(315)788-1076
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
391 College Heights
Watertown, NY 13601
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StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

606 Gardiners Rd

Kingston, ON K7M 3X9

35.65 mi

Tool & Truck Rental


Pro Service Desk

Mon-Fri: 6:00am - 9:00pm

Sat: 7:00am - 8:00pm

Sun: 8:00am - 6:00pm

canadian flagTo shop online at this store, please visit our Canadian site homedepot.ca

2120 Parkdale Avenue

Brockville, ON K6V 5T2

44.99 mi

Tool & Truck Rental


Pro Service Desk

Mon-Fri: 7:00am - 9:00pm

Sat: 7:00am - 6:00pm

Sun: 8:00am - 6:00pm

canadian flagTo shop online at this store, please visit our Canadian site homedepot.ca

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Watertown, NY Home Depot. We're excited to help you start your next DIY project.

We pride ourselves on our ability to help you finish your project, everyday. From Hampton Bay patio sets to electrical supplies our team will take care of you. Take advantage of free pickup within 2 hours on millions of items using our app. Shopping at The Home Depot has never been faster.

At Home Depot, community involvement is important to us. We support Fort Drum and help out the Watertown community wherever we can. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.

You can find us southeast of the intersection of NY-12F and I-81, off Exit 46, by the Cracker Barrel. Stop by and see us today.

Your Watertown, NY Home Depot Store Team
When are Kids Workshops available at my local Home Depot?
Kids Workshops take place every first Saturday of the month from 9am–noon. Register online for our workshops to secure your spot today.
How do I check the balance of my Home Depot gift card?
Gift cards to The Home Depot are an excellent present during the holiday season or for any occasion. DIYers know these gift cards are fun to give and to receive. Purchase gift cards at our stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit the Watertown, NY Home Depot and ask a cashier to check the balance for you. Redeem our gift cards for online or in-store shopping, all with no additional fees.
Does my store offer curbside pickup?
Yes, we do have curbside pickup. You can place an online order for store pickup daily until 6 p.m. Here's how:
  1. Shop Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to the Curbside Pickup area at The Home Depot store you specified online. From your car, follow the instructions in your email or text notification for Curbside Pickup.
  4. Tap the link in your "Order Ready" message and let us know that you've arrived. Please bring your ID.

Customer Store Reviews

  • 4.8
    out of 360 reviews
  • 94%recommend this product
Of Customers
Recommend This Store
334 of 355 reviews
Filter Reviews By:Rating, Profile, Gender, Age (360)
Star Rating
Home Improvement Profile
Age Range
Showing 1-30 of 360 reviews
Friendly service
Clayton, Caleb & Jason are star employees! So respectful and helpful. They made our shopping experience a step above what you’d expect at a big box store.
    • Recommended
    handy and saves money
    I like the idea of being able to cut and buy however many feet of hardwood or moldings you need. nice if you only need like 4 ft., you don't have to buy a whole board and waste the rest.
      • Recommended
      Amazing experience
      Every time we enter this location we are always greeted, they always tend to go above and beyond but today we had an overall amazing cashier named MARK who was extremely funny and very social!
        • Recommended
        Great Customer Service
        Our snow blower broke during a snowstorm. I purchase a Toro Snowblower at 6:15 am and person who I dealt with was so helpful and cheerful. I was able to purchase the snowblower and pick it up later that day. It is all about customer service that makes our Home Depot the best.
          • Recommended
          Clean Store...love shopping at Home Depot
          The store is clean and employees are helpful if needed
            • Recommended
            Awesome customer service!!
            I had an issue with a wrong item that got sent to me and ended up getting charged more than I paid originally. Shelly at customer service heard my complaint and was super helpful. She called to have the billing issue fixed and processed my return. I was worried I would be sent off to call customer service and deal with this headache on my own, but she took care of it on the spot. She was super nice and helpful, which definitely made this visit stand out from most.
              • Recommended
              Super experience
              Enjoyable experience, great help received
                • Recommended
                Excellent customer service! Above and beyond help
                We have always had a great customer service experience at our hometown Home Depot! Always greets by friendly service and employees. Willing to lend a hand and answer questions etc. 100 % keep up the great atmosphere and work. Store manager great
                  • Recommended
                  It was top notch as always. There standards of customer service is always the best. Jeremy was very helpful in pricing the fencing that I was looking for and ASM always greets me when ever I see him. The associates are always helpful and friendly.
                    • Recommended
                    Showing 1-10 of 360 reviews