Watertown,NY #6174

4.8

out of 5

95% of customers recommend this store
Rating Breakdown
5
(235)
4
(19)
3
(6)
2
(1)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
The Home Depot
Contact Us
Main: (315)788-8539
Pro Desk: (315)788-1076
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
391 College Heights
Watertown, NY 13601

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

35.64 mi
  • 606 Gardiners Rd
  • Kingston, ON K7M 3X9
44.96 mi
  • 2120 Parkdale Avenue
  • Brockville, ON K6V 5T2

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Watertown Home Depot, where we pride ourselves on our customer service. We can guide you to everything you need.

Whether you're looking for Hampton Bay patio furniture or closet organizers, your local hardware store has you covered. Our skilled associates can help you find the products you need for your DIY project. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.

At Home Depot, community involvement is important to us. We support Fort Drum and help out the Watertown community wherever we can. We are also dedicated to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.

You can find us southeast of the intersection of NY-12F and I-81, off Exit 46, by the Cracker Barrel. We look forward to seeing you soon.

Your Watertown, NY Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Watertown, NY hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Watertown, NY offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.8

out of 5

271 reviews
5
(235)
4
(19)
3
(6)
2
(1)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
95% Of Customers
Recommend This Store 255 of 269 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Informed employees at this store makes shopping a delightful experience.

5.0

out of 5

Informed employees at this store makes shopping a delightful experience.

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Excellent customer service.

5.0

out of 5

Excellent customer service.

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The staff at the Home Depot in Watertown NY is always friendly and so helpful. They are a great m...

5.0

out of 5

The staff at the Home Depot in Watertown NY is always friendly and so helpful. They are a great model for other stores! Thank you HD!

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Very pleased with this store, clean, customer friendly, great prices and in-stock level is excellent

5.0

out of 5

Very pleased with this store, clean, customer friendly, great prices and in-stock level is excellent

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Would get a better review if the Ridgid repair process worked a lot better. Currently it is very...

3.0

out of 5

Would get a better review if the Ridgid repair process worked a lot better. Currently it is very poor.

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Herb Bell is a great assert to this store. He went above and beyond and helped us immensely He ma...

5.0

out of 5

Herb Bell is a great assert to this store. He went above and beyond and helped us immensely He makes shopping at Home Depot a pleasure. .

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Watertown Home Depot store has excellent customer service the reason behind this is because the o...

5.0

out of 5

Watertown Home Depot store has excellent customer service the reason behind this is because the outstanding leader ship by the management staff and the teamwork of all the associates that work with with the customers and listening to them and understanding their needs for all home improvement needs they are an excellent team of associates in the management staff they always put customers first. They are a very strong supporter of the United States military and The organization called feed our vets, they are a strong supporter of the Jefferson community and Fort drum New York

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Keep up the GOOD WORK !!! 5 Star store/service..... 4 Star because it's a little far away from 1...

4.0

out of 5

Keep up the GOOD WORK !!! 5 Star store/service..... 4 Star because it's a little far away from 13142

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