#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(401)348-4262

Rental Center

(401)348-4268

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

120 Franklin St

Westerly, RI 02891

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 355 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (355)
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Showing 1-30 of 355 reviews
Friendly-Professional-Knowlegable
I live very close to this Home Depot and visit it often. I generally find what I am looking for however, if I require assistance, someone is always available to answer questions about my project. As a Army Veteran, I also appreciate the Military Discount policy.
by
    • Recommended
    Fabulous Customer Service
    The customer service representative Dani was exemplary in resolving a snag with an authorized refund. She was a caring listener on the phone and an efficient, kind, problem solver in person.
    by
      • Recommended
      Helpful staff
      I buy all my tools as well as materials, at the westerly home depot
      by
        • Recommended
        Great experience, love the customer & staff relationship
        I constantly go to Home Depot several times a day and I enjoy the fact that they make it a point to know your name and greet you as you walk in. They are more like friends the. Staff members.
        by
          The Best Home Depot!
          This store is always clean and organized. The staff are always very friendly and helpful too. I always feel welcome here. Thank you Home Depot!
          by
            • Recommended
            Ideas
            The shopping experience was good. My idea would be that the more knowledge the staff has say in electrical the better I find certain stores have more experience then others so i travel to those stores if i need knowledge
            by
              Resilience
              I would like to take this opportunity to recognize Home Depot as one of the stores that maintained its in-store community service to its customers throughout this challenging pandemic. Besides the mask-wearing you would not know that there was an impact in this store. Thank you........
              by
                • Recommended
                Millwork customer service
                Employee "Billie jo" in millwork went above and beyond with a tough part of our project. She knew the products and even when HE'S computers locked up she found ways to order. Really good at her job
                by
                  • Recommended
                  Awesome
                  This store is amazing. I have been to many and this one is far beyond. Clean neat and staff willing to help. Lumber department has two of the best guys I have ever met. Jeff and Shannon.
                  by
                    • Recommended
                    Fantastic
                    I went in early.The parking was easy. And there were not many people in the store.
                    by
                      • Recommended
                      Home Depot sales associates are all helpful, pleasant, and knowledgeable.
                      Home Depot sales associates are all helpful, pleasant, and knowledgeable.
                      by
                      • Verified Purchase
                      • Recommended
                      Always find what I need but I have had problems with the cashiers.
                      Always find what I need but I have had problems with the cashiers.
                      by
                      • Verified Purchase
                      • Recommended
                      I had a great interaction with a staff member Kaitlyn V who assisted me at the self checkout. She...
                      I had a great interaction with a staff member Kaitlyn V who assisted me at the self checkout. She greeted me with a warm welcoming smile, was eager to assist even after the same problem twice. She presented well for the Home Depot Company!!
                      by
                      • Verified Purchase
                      • Recommended
                      Very nice and helpful staff !
                      Very nice and helpful staff !
                      by
                      • Verified Purchase
                      • Recommended
                      All the associates were pleasant and professional,,,
                      All the associates were pleasant and professional,,,
                      by
                      • Verified Purchase
                      • Recommended
                      Plants in top notch condition! Very good prices. Friendly check out boy. Carts ready. Lots of sel...
                      Plants in top notch condition! Very good prices. Friendly check out boy. Carts ready. Lots of selection of plants.
                      by
                      • Verified Purchase
                      • Recommended
                      Friendly helpful staff always
                      Friendly helpful staff always
                      by
                      • Verified Purchase
                      • Recommended
                      Great customer service
                      Great customer service
                      by
                      • Verified Purchase
                      • Recommended
                      This store favors customers with unruly, barking, lunging dogs over the customer who would compla...
                      This store favors customers with unruly, barking, lunging dogs over the customer who would complain about having to be exposed to it. The manager did not see fit to discuss this with me, after waiting a bit I had to move along. I have also nearly stepped in dog feces while shopping here in the past.
                      by
                      • Verified Purchase
                      3 found this review helpful
                      Associates are always friendly and helpful.
                      Associates are always friendly and helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      You can tell the employees are really trying to make a difference, and will stop to help you even...
                      You can tell the employees are really trying to make a difference, and will stop to help you even if they are busy with their assignments. There have been a couple of employees who have really helped me in the electrical department and in the plumbing department over the years. When I see them, I know I'm going to get the right information and product the first time. The store is well stocked most of the time and it's clean. I am a little shocked at the price of wood recently and hope Home Depot is doing everything possible to find good quality at more reasonable prices... I have a couple of big projects coming up, but we need cheaper prices to actually start.
                      by
                      • Verified Purchase
                      • Recommended
                      The associates are good and helpful.
                      The associates are good and helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      Friendly knowledgeable staff. Ease of finding products. Good array of products
                      Friendly knowledgeable staff. Ease of finding products. Good array of products
                      by
                      • Verified Purchase
                      • Recommended
                      Staff was friendly , helpful and efficient. Wi ssd h th er re were more lighting choices.
                      Staff was friendly , helpful and efficient. Wi ssd h th er re were more lighting choices.
                      by
                      • Verified Purchase
                      • Recommended
                      This depot has the best vibe of all box improvement stores in SE CT.
                      This depot has the best vibe of all box improvement stores in SE CT.
                      by
                      • Verified Purchase
                      • Recommended
                      Customer service was a big help over the phone and showed great team work when I arrived to pick ...
                      Customer service was a big help over the phone and showed great team work when I arrived to pick up my order. Very impressive!
                      by
                      • Verified Purchase
                      • Recommended
                      Home Depot in Westerly R.I. is the best Home Depot I've shopped in. Very smart & quick employees.
                      Home Depot in Westerly R.I. is the best Home Depot I've shopped in. Very smart & quick employees.
                      by
                      • Verified Purchase
                      • Recommended
                      great store, however, very frustrated in the lack of check outlines open with cashiers. You rely...
                      great store, however, very frustrated in the lack of check outlines open with cashiers. You rely too heavily on the self checkout.
                      by
                      • Verified Purchase
                      • Recommended
                      I had two rooms and a stairway carpeted. The workers were exceptional! The job was done profess...
                      I had two rooms and a stairway carpeted. The workers were exceptional! The job was done professionally and quickly. I am very pleased!
                      by
                      • Verified Purchase
                      • Recommended
                      Westerly store is always clean even the restrooms and also products are neatly displayed and easy...
                      Westerly store is always clean even the restrooms and also products are neatly displayed and easy to find,employees are friendly and courteous. if you have to bring something back its never a hassle !can't say enough about our westerly store .keep up the good work
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 355 reviews

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