Reviews for White Marsh #2502

I meet a Employee in this store that knew exactly where what I was looking for was. Her name is Donna and I was very happy to have her help me. She is the Best. Thank You for Helping me. And the Item she knew where is was located even walked me to it was Pop Ribbits. Thank You Again.

Went to purchase a new electric clothes dryer. Tiffany approached me upon entering the large appliance area. Friendly, knowledgeable and no pressure. Excellent shopping experience. This Home Depot is the ONLY store at which I shop for appliances, home repair items, etc.

If you're looking to remodel your kitchen or need assistance with purchasing an appliance, ask for Steve Jones!!! He delivers awesome personable and knowledgeable service! Customer service team is super too!!!

Samantha deserves pay raise because she gave Awesome Customer Service

I shopped on line today at the White March MD. store. and got the best service ever from Jacqueline at the pro desk people could learn from her she made me feel special.

I made a purchase and left my wallet behind by mistake, the honesty and customer service of Gloria saved the day....Thank you

I am so happly Home depot and employee Anne help me and have anything i needed or direct me to the right items i needed and more.Summer,Fall,Winter and Spring.

Extremely friendly and helpful staff and a large selection of products! Would definitely recommend!

Associates are rude and unhelpful. Go to Harbor Freight or Lowe’s where customers are valued, appreciated, and treated with respect.

Susan helped me to checkout as I forgot my card, I felt so at ease

I this product 4 days ago and I am satisfied

I needed to get some keys cut and was assisted by Kathy who was super friendly and helpful. I needed to go to another department and she said that she would have my keys waiting when I returned. She did exactly that and asked if there was anything else she could assist with... Great customer service. Thank you Kathy

This is my go to store for work and home

products are excellant

I am pretty taken aback by the attitude I just received at this store. Everyone else except for this lady was super helpful, she was at self checkout and she had glasses around 430 on Tuesday 5/31. I was purchasing something that was on sale and when I rang it up, it came up as full price rather than $5 and this bitter old woman came up with an immediate attitude that I was lying or something and told me that she needed proof that it was on sale and that she wasn’t going to do anything. I said I don’t really wanna walk down there as I’ve been hard working all day long in the extreme heat with a broken AC and I am heat exhausted. She said “ honey don’t talk to me about not wanting to walk down there I’m not walking down there, I’m 67 and you’re young if you really wanted it you’d walk down there and take a picture.” I was surprised when she gave me that much attitude and she heard me say something along the lines of I don’t wanna talk about it I’ve had a long hot day and started to lecture me about how she grew up with no AC and made snarky comments to her coworker like “just wait til it gets real hot out” in reference to our trying to not engage by asking her to please stop. The other woman that was with her helped us immediately and was nice and looked sympathetic because this woman WOULDNT stop and got in my face and crossed many boundaries and shouldn’t be working with the public. Thanks to her I will never return here.

Mark in Hardware was very helpful and knowledgeable about the equipment! He gave us very useful advice (my brother and I are new to DIY home renovations). He treated us like we were his own family. Definitely will look for him for help on future visits to Home Depot. Amazing experience!

Cashier was rude, even if you aren’t clearly sure what policy is… customers appreciate you being nice!!!

It's like my second home and I have never had a negative experience there all the employees are so helpful and friendly

Some of your employees at this location are top notch and yet there are some that don't seem to be into customer service. Store is stocked and always find what we need at this location.

Every time I shop here I am beyond pleased with the customer service!!! Today Lavar and Ruvin went above and beyond to help me out!!! I can’t compliment Lavar enough- especially his knowledge of everything in the store!!!

We were able to find very thing we came to buy.

Had everything I needed in store

I came to the store to buy flooring, but found it wasn't available in the store. Mike, the store manager and Jenny, an associate spent about 40 minutes helping me find a replacement. Then Nick helped me to find all the supplies I needed for an electrical project I was working on. Then Cissina checked me out with a smile and Ruvin took my flooring to my car and loaded it for me. None of them made me feel like I was bothering them or taking up too much of their time. They were all super friendly and knowledgeable about their departments! An A+ team for sure!

Couldn't have been friendly or faster

Needed custom paint, and help finding a product, mission accomplished!!!

Had flooring and other misc things to return from a project - their task was not easy lol but they never stopped trying to assist and were very pleasant the entire time.

Went there after 5pm and the staff that was there was friendly approachable and very accommodating. I found everything I was looking for.

JUST TODAY 12/14/2021