Reviews for Windsor Park #580

My "Brand New" cedar fence 1 year later.

Bought a new washing machine found what we were looking for a good price can hardly wait for the delivery to start using it

I bought a come along tool and I am very happy with it

Everyone I came into contact with was an excellent person who cares for their customer. Love shopping in store and online shopping.

Great location Great staff very helpful very good store experience

I always find all I need

Door person(blonde girl) greeted everyone with hello (maybe 5 people ahead of me. Told them all hi and when I got up to her she turned her head. Kinda felt dissed. That was a little rude. Went on oct 5th 2025, 10:15 a.m.

Employee at the rental counter provided the worst service possible. He didn’t even acknowledge my “good morning “ greeting, in fact he totally ignored me and spoke to my husband only. He did not provide the written instructions that should have accompanied the equipment we rented.

A huge SHOUT OUT to Sarge in Plumbing, Catherine in Customer Service and John, Lot Loading. These three AMAZING individuals took the time to help this Gramma with the purchase of a water heater and supplies for the connection. Answered all my questions and concerns with the upmost professionalism. They are a great examples of what SUPERB customer service is all about. Thank you for your hard work and taking the time to help a very stressed customer!!! Y’all are the BEST…

I purchased a mop, bleach and household cleaning supplies

I HAVE AN OLDER HOME AND NEEDED ANOTHER FOR THE DINING ROOM AREA. GREAT PRICES! GREAT SELECTION! EVERYONE HELPFUL AND POLITE!!!

Everything has gone in prices. Sure inflation has its part, but so does corporate greed. Less and less workers available, so I must scan items myself and do the work that an employee ought to be doing. It’s ridiculous and horrible business practice.

Need to work on customer services

See narrative supporting my satisfaction.

Every trip to Home Depot is productive or informative. Most times they have and educated me on a project. If I don't purchase from them, I have a idea of the product that I need and a fair price.

Your for the military discount really is a pain in the butt. I end up standing at the checkout counter waiting for the app to come up.

We did not buy anything at that time

Everything we. Needed was found most with the help of knowledgeable people who knew where everything was located and more often than not even physically led us right to where it was in the store, being just do it your selfers it was super helpful to be of such assistance to be able to allow us to find and fix what we needed! Thank you 🙏 thank you 😊

I bought a a tool and charging kit online when I open the charging kit the battery was expired same thing with the charging kit and the battery wouldn’t even take a full charge. I called customer service. Ask them what I should do. They said that I should be able to take it in store and swap out the battery when I got to the location a manager was there to help me and she proceeded to tell me I had to go get the tool from my house and the charger and then bring all three back to return and do a purchase because what the customer service rep told me on the Internet was not their store policy and that the people on there do not know their store policies that created discrepancy which angered me . She the manager on duty named Julissa did not want to go down the aisle grab a battery damage out the one that I brought them and pull the other battery out of the box and do a swap for me. She literally was trying to get me to go to either another location or I would have to go and get all of the items that I purchased just to bring back the battery. I literally had to talk to the general manager of that store Just to get them to fix the situation mind you I’ve been a manager of over six different companies and I know policies very well. This was absolutely the poorest customer service I’ve ever been shown by any company. It would’ve been that hard for Julissa the manager on duty just to go down the aisle, grab a battery and damage out the one that I brought back but no instead she wanted to give me a hard time throw store policies in my face instead of pleasing the customer even after customer service, told me I could swap it out in store and literally made me go over her head just to get this resolved again. I will never ever shop at the Windsor Park location I do not care if my company wants me to pick something up from Home Depot. I will tell them they can do it themselves.

Shopping for appliance - knowledgeable clerks.

I bought paint and was told by gentleman working paint department it not the right color I could bring back and they would add more tint. After arriving turned out to by more to it and the one that told me that wasn’t working at that particular time.

I needed some items for my home. Sarge, the sales associate who helped me, is a GREAT ASSET to Home Depot. I knew what I wanted, but didn't know the correct name and Sarge was able to "translate" my description, take me directly to what I wanted and gave me advice. I now know the "proper" name and thanks to Sarge, will be back and look for him EVERY TIME I need help.

Bought a dryer a month ago and worst experience I have ever had.

Got everything I need I love Home Depot the only thing they need more employees on the weekends cause it was crowded but other than that, I’m happy with all everything

All Home Depot flooring are very eager to please customers. It makes shopping a pleasure!

My washer broke after 10 yrs. I had to make a trip in after doing a little research. The gentleman who helped me answered all my questions, gave me extra knowledge about the products. I’ll return for more appliance purchases.

Employees at register area playing around not helpful at all.

02/03/25 I purchased a DeWalt 16 gauge 20V finish nailer from Home Depot at 4909 Windsor Hill (Store #0580). I had the pleasure of having your salesperson, Frank, assist me. His professionalism and courtesy were very much appreciated. He is undoubtedly an asset to your company, and I'll always try to look him up when I'm in your store and need assistance.

Use of my account was a fraud. I didn't shop there.

The gentleman that helped me. Was very helpful! My purchase was delivered and set up . Delivered person was also very nice.