#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)871-7604

Rental Center

(210)871-7602

Store Hours

Mon-Wed:
6:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4909 Windsor Hill

San Antonio, TX 78239

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 633 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (633)
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Showing 1-30 of 633 reviews
Employees have no customer service skills and do not want to help the customers
Hard / Impossible to find help
by
    Great location
    Great customer service
    by
      • Recommended
      Love it
      Anything I’ve every needed I’ve always been able to find, any questions that I may have, there has always been someone to help me and advise me. Not just at this location, all Home Depo I’ve ever gone too, including different City’s as well. I just haven’t smelled the wood smell in a while
      by
        • Recommended
        Enjoy shopping at Home Depot!
        Home Depot always has competitive selection and prices!!
        by
          • Recommended
          Home Depot 2022
          The associates will work with customers to ensure that that find what they need with a friendly attitude. Associates are very personable & remembers my name whenever I visit. I have enjoyed remodeling my home b/c of my experience at the Windsor Home Depot store. I wanted to say thank you & I really appreciate you all. It really shows that you love your job even new associates are very professional. Nikki is the best ever although she is very busy & thank you Tanisha H, Valerie, & Anthony F. My home looks great and I will try and upload photos when finished.
          by
            • Recommended
            Bad Customer Service
            I had a bad experience with Ariel & James one of the worst experiences with customer service.
            by
              Awesome Employees
              Shawn or Sean from the flooring department has the best customer service skills! He helped me find everything on my list and never batted an eye - from tacks to gloves to shower set…he was just awesome.
              by
                • Recommended
                Waited over an hour to get a forklift to load my truck up
                Bought a full pallet of 8x8x16 cinder blocks and requested loading multiple times with a different associate each time saying they will call a driver. Empty forklift just sitting in the garden center as I write this review. If I knew I could get away with it I’d just hop on and load myself. Other locations are way more attentive to loading needs.
                by
                  This HD is the best
                  I’ve been to Home Depot all over town and my far this one has the best customer service! Shelves are way more organized too!
                  by
                    • Recommended
                    Rewards are great. I great you informing me on any purchases done in a few minutes of when that item was purchase. Thank you for keeping me informed.
                    I feel very comfortable buying any item at the Home Depot Store. I feel very good about the return policy.
                    by
                      great promotions
                      I keep shopping here for all my home needs..
                      by
                        • Recommended
                        Best service ever!
                        I had the best customer service I've ever had. An associate by the name of Patrick helped me the entire time. I've got no experience in tools or wood. He not only helped me find the right wood to repair my gate, but he helped get 2x4s, 9 pickets, two hinges, wood screws and told me about tool rental too. I've gone to home depot soo much in my life but this was the best experience I've ever had. Even in the heat of the store due to air conditioning not working he helped. He loaded my little 4 door with all the wood I bought too.
                        by
                          • Recommended
                          Great service
                          I can’t remember her name but this little lady made my day, really great attitude and attention to detail.
                          by
                            • Recommended
                            Customer service
                            After walking the store like 5 times I couldn’t find the clearance area and no one asked if I needed help. I was about to leave when a Nikki finally asked if I needed help. I told her what I was looking for and she helped me out. Big thanks to her
                            by
                              • Recommended
                              Ed T
                              Ed T is a life saver. Very knowledge and provided alternatives
                              by
                                • Recommended
                                Friendly Helpful Employees
                                This store is the most efficient and friendly Home Depot in my area!! Their equipment rental department rocks and their sales floor employees are the best. I got answeres too all my questions and solutions for what I needed. I will always shop at the Windsor Hill store from now on!
                                by
                                  • Recommended
                                  Lack of customer service
                                  Every time I go in there I’m lucky if I even get one employee to acknowledge if I need assistance. Employees walk by you as if you aren’t there. They don’t greet or thank you. Not very satisfied
                                  by
                                    Linda...Linda in Paint Department
                                    Im from out of town but decided to get some oil-based paint for some outdoor projects. Linda in the Paint Department is a very great employee with a can do attitude and spirit. The computer system was down so she cheerfully inputted the data manually into the computer to mix my paint. Smart and dedicated to the task is what Linda brings to the Home Depot team.
                                    by
                                      • Recommended
                                      Overall, the store is kept clean and somewhat stocked. They still practice social distancing and ...
                                      Overall, the store is kept clean and somewhat stocked. They still practice social distancing and mask wearing, for those that are still concerned about Covid.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The people in home depot are always ready to help, give information about the products and make ...
                                      The people in home depot are always ready to help, give information about the products and make your day better.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This is a great store. I shop there because of the attention I get from the employees. They hav...
                                      This is a great store. I shop there because of the attention I get from the employees. They have gone out of their way to help me.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The lumber department needs some work and inventory accuracy is very important. Besides that, I l...
                                      The lumber department needs some work and inventory accuracy is very important. Besides that, I love this store!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I have been going to this store for about 30 years now. They must be doing something right or th...
                                      I have been going to this store for about 30 years now. They must be doing something right or that wouldn't be happening. Well stocked, aisles marked correctly, I can find things quickly.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      first time there did have the app make it easier when needed but found everything i was looking f...
                                      first time there did have the app make it easier when needed but found everything i was looking for even just browsed some.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Yes, of course, the staff was helpful in person when we were in store to make purchase.customer
                                      Yes, of course, the staff was helpful in person when we were in store to make purchase.customer
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Very clean and friendly
                                      Very clean and friendly
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      There were very long lines inside and outside.
                                      There were very long lines inside and outside.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Fast customer service.
                                      Fast customer service.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I rather go to this home depot for anything that I needed . Good quality I Always fine what I wan...
                                      I rather go to this home depot for anything that I needed . Good quality I Always fine what I want. The store is always clean and stocked. Some associates are friendly some what helpful.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Home Depot is best Hardware for anything that I need very pleased and satisfied I recommend it t...
                                      Home Depot is best Hardware for anything that I need very pleased and satisfied I recommend it to everyone good prices and very friendly employees and all the staff person's that work there. Thank you . Ramona Valencia.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 633 reviews

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