#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)871-7604

Rental Center

(210)871-7602

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4909 Windsor Hill

San Antonio, TX 78239

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Customer Store Reviews

  • 4.5 out of 633 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (633)
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Showing 1-30 of 633 reviews
Friendly employees , willing to help and assist. Point you in the right direction and get a hold ...
Friendly employees , willing to help and assist. Point you in the right direction and get a hold of personel right away via phone.
by
  • Verified Purchase
  • Recommended
Home Depot always has what i need
Home Depot always has what i need
by
  • Verified Purchase
  • Recommended
Good Shopping today I'm becoming more familiar with the layout and on this day the Departmental E...
Good Shopping today I'm becoming more familiar with the layout and on this day the Departmental Employee was very, very helpful as well as courteous and friendly. I was able to find the products I was looking for with the help of the Store Dept. Stocker. Good Day for Me!
by
  • Verified Purchase
  • Recommended
The associates at the entrance door are always every helpful when we need to know location of pro...
The associates at the entrance door are always every helpful when we need to know location of products. All the people in the store are always very helpful.
by
  • Verified Purchase
  • Recommended
This store has everything I need and at a competitive price. There are a Few Customer Service Per...
This store has everything I need and at a competitive price. There are a Few Customer Service Personnel that are there for you that are kind as well as respectful to you as a customer at this store. I'm still learning the layout of the departments and where to find the thing I'm looking for.
by
  • Verified Purchase
  • Recommended
Excellent Service at Plumbing Department
I came to get some info about Drip Irrigation systems in the Plumbing Department. I was helped by Benny and he is a Pro in these systems for your garden. He was very patient, was not rushed and knew everything about these systems, the parts for diy or the assembled kits. Left the store confident that I can do this, but if I have any questions I can always come back and ask for advice.
by
    iT IS MY STORE. MOST OF THE STAFF MEMBERS ARE GREAT. SOMETIMES IS DIFICULT TO FIND ASSISTANCE WH...
    iT IS MY STORE. MOST OF THE STAFF MEMBERS ARE GREAT. SOMETIMES IS DIFICULT TO FIND ASSISTANCE WHEN LOOKING FOR THE ARTICLE I NEED. OVERALL THEY ARE MY ONE STOP SHOPING
    by
    • Verified Purchase
    • Recommended
    Store was very organized. Clean and also I want to thank the cashier for all her help. ROSA
    Store was very organized. Clean and also I want to thank the cashier for all her help. ROSA
    by
    • Verified Purchase
    • Recommended
    staff was friendly and very helpful, store was neat and clean, everyone at the returns desk were ...
    staff was friendly and very helpful, store was neat and clean, everyone at the returns desk were extremely nice and friendly and thanked me for coming to the store and asked me to come back to see them again
    by
    • Verified Purchase
    • Recommended
    The store is ok but needs more attention to cleanness and for sure you need more staff walking t...
    The store is ok but needs more attention to cleanness and for sure you need more staff walking the different departments and to be ready to answer questions we might have in finding the items we are looking for. Over all the staff in general shows professionalism and good customer's skills. Some more than others. In my opinion you do not have sufficient staff on pick hours. It is not the employee's fault is more of lack of attention from your managerial staff. I based my comments on my professional experience managing a staff of 56 employees working in the banking industry as Sr VP in charge of branches.
    by
    • Verified Purchase
    • Recommended
    Staff is friendly and helpful. Most are knowledgeable or will find the right person.
    Staff is friendly and helpful. Most are knowledgeable or will find the right person.
    by
    • Verified Purchase
    • Recommended
    great store
    great store
    by
    • Verified Purchase
    • Recommended
    I would recommend the store if one had time to burn, store employees and organization seem to be ...
    I would recommend the store if one had time to burn, store employees and organization seem to be very scattered helter-skelter, there seem to be no real game plan for helping shoppers who really needed help, when an associate tried to help they were usually from a different apartment and not famaliar with the department you were shopping in so they had to try and locate someone from that department which usually was not effective and took much time. Store shelves were in general disarray with many items miss stocked or not stocked at all, made it very difficult to locate your item. I firmly believe with proper guidence, direction, and training this store could become a flagship store ps: there were many courteous qualified associate working there
    by
    • Verified Purchase
    • Recommended
    Clean and well stocked.
    Clean and well stocked.
    by
    • Verified Purchase
    • Recommended
    Store is well located and is one of the oldest stores in San Antonio, Tx . It appears Management ...
    Store is well located and is one of the oldest stores in San Antonio, Tx . It appears Management knows what they are doing as the employees are friendly and helpful when a person needs help finding something.
    by
    • Verified Purchase
    • Recommended
    great store because of GREAT PEOPLE who work at this location
    great store because of GREAT PEOPLE who work at this location
    by
    • Verified Purchase
    • Recommended
    Employees friendly and helpful! Especially Sherri
    Employees friendly and helpful! Especially Sherri
    by
    • Verified Purchase
    • Recommended
    My experience in Home Depot as a female
    The sales associate that helped me with my purchase was Rudy . Rudy was very attentive explain things in detail . I needed an associate with lots of patients , and I got one , when purchasing large appliances , I have so many questions that needs to be answered to my satisfaction and understanding . I'm sure I took up more time than usual , I was given that time . I hope that the delivery of my appliances and the installment goes as well Jacqueline
    by
      Great Customer Service!
      This home depot store has great customer service, friendly staff, good products and great prices.
      by
        Best customer service
        I cannot say this enough. This store has the best customer service. Everyone so friendly and helpful and just going above and beyond to help a customer out. Definitley worth the trips.
        by
          There are are always friendly/knowledgeable staff willing to help! Great selections and prices. T...
          There are are always friendly/knowledgeable staff willing to help! Great selections and prices. This place can be a little messy, but it always exceeds my expectations with exceptional customer service.
          by
          • Verified Purchase
          • Recommended
          Great Store
          Great Store
          by
          • Verified Purchase
          • Recommended
          Paint dept employee and cashier Rosa were both very helpful and prompt.
          Paint dept employee and cashier Rosa were both very helpful and prompt.
          by
          • Verified Purchase
          • Recommended
          they had every thing for my project.
          they had every thing for my project.
          by
          • Verified Purchase
          • Recommended
          A GREAT STORE.
          A GREAT STORE.
          by
          • Verified Purchase
          • Recommended
          I MOSTLY ALWAYS FIND WHAT I AM LOOKING FOR AND RECEIVE GOOD CUSTOMER SERVICE.
          I MOSTLY ALWAYS FIND WHAT I AM LOOKING FOR AND RECEIVE GOOD CUSTOMER SERVICE.
          by
          • Verified Purchase
          • Recommended
          I MOSTLY ALWAYS FIND WHAT I AM LOOKING FOR AND RECEIVE GOOD CUSTOMER SERVICE.
          I MOSTLY ALWAYS FIND WHAT I AM LOOKING FOR AND RECEIVE GOOD CUSTOMER SERVICE.
          by
          • Verified Purchase
          • Recommended
          Too Stressed
          Our cashier Jennifer did not apply military discount after being shown proper identification. Rather than apply the discount, my decorated veteran was told to go through the line again. Busy time of day, lines too long. She was obviously flustered and we lost a good discount. 30 April, 1:39 p.m.
          by
            Store is Clean and has very nice and great customer service! Employees are very helpful and very ...
            Store is Clean and has very nice and great customer service! Employees are very helpful and very greeting too!
            by
            • Verified Purchase
            • Recommended
            Benny in plumbing is awesome! He is very knowledgeable and friendly.
            Benny in plumbing is awesome! He is very knowledgeable and friendly.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 633 reviews

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