Profile 7.4 cu. ft. Electric Dryer in White with Steam, Sanitize Cycle, and Sensor Dry, ENERGY STAR

A:  Hello there - Thanks for reaching out to us about this beautiful dryer! This model does not have a delay dry button. We do have smart dryers that can be controlled remotely with our SmartHQ app. Please reach out to us on social media so we can assist you in finding the perfect dryer for your home. We appreciate you choosing GE Appliances. -Kacie@GEA

A:  Hi - Thank you for contacting us about this beautiful dryer! We're happy to help you. This unit has been approved for Bounce Fabric Conditioner Dryer sheets. You can view more information on this on page 11 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/0e/0e79cd43-8129-4179-90fd-12e2e3c5b130.pdf. We hope this helps! Come to us on social media or our website if you have any additional questions. -Kacie@GEA

A:  Hello - We're sorry to hear that you did not receive the steam accessory for your dryer. We understand your disappointment in this matter. To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. We wish you all the best with your new dryer. Kind regards. -Kacie@GEA

A:  Hey there - we’re sorry that your dryer is not heating up and can certainly understand why you’d like some clarification on that. -- A possible cause is that a fuse is blown, or a circuit breaker is tripped. In this case, the dryer may tumble but not heat. Check the building’s fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown, or one breaker tripped. Note that some electric dryers use 2 fuses/breakers, make sure both are operating. -- Another possible cause is that the “No Heat” temperature is selected - make sure to select a heat setting. -- If these tips don’t help resolve the issue, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. We’re confident our qualified Service Team will be able to assist in this issue in no time. Please feel free to reach out if there is anything else we can assist with. Warm regards. Lauren@GEA