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Internet #205143861

Model #RF28HDEDBSR

Store SKU #1000048017

Store SO SKU #1000047981

27.8 cu. ft. Food Showcase French Door Refrigerator in Stainless Steel

  • Food Showcase Door gives you easy reach of key items
  • Metal Cooling locks in cold, seals in freshness
  • 28 cu. ft. capacity fits up to 28 bags of groceries
  • View More Details
How to Get It

What We Offer

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We'll move your old appliance to another room in your house, or haul it away for $40
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Delivery and Installation

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Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
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How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

Please ensure the following prior to delivery:

  • Water connection kit required
  • 110V-grounded, 3-prong electrical outlet
  • Water valve (shutoff) within 6 ft. of hook up
  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
  • Verify your existing electrical and water connections
  • Empty & unplug your old refrigerator

Product Overview

This 28 cu. ft. Samsung refrigerator has a beautiful, sleek design that fits any kitchen decor. Food Showcase innovates the way you store food, giving you instant access to drinks and condiments with the exterior showcase; while the inner case lets you store large, fresh food items. Metal Cooling technology helps maintain consistent temperature throughout. Includes Twin Cooling Plus independent cooling system, CoolSelect Pantry for 3 separate temperature controls that allows you to thaw or chill your food to the perfect temperature and Ice Master for producing more ice per day while saving space in your refrigerator.
  • Twin Cooling Plus System - Maintains both high levels of refrigerator humidity and dry freezer conditions for ultimate freshness
  • Ice Master Ice Maker in the Refrigerator - Produces up to 10 lbs. of ice per day and stores up to 4.2 lbs. of ice
  • ENERGY STAR Compliant - Meets strict energy efficiency specifications set by the government
  • CoolSelect Pantry - Provides optimal temperature control for our food storage needs with Deli, Fresh and Chilled options
  • External Filtered Water and Ice Dispenser - Provides easy access to filtered water and cubed or crushed ice
  • High-Efficiency Top and Side LED Lighting - Gently brightens virtually every corner of your refrigerator
  • Power Freezer and Power Cool Options - Provide easy access to filtered water and cubed or crushed ice
  • EZ Open Handle on Freezer Drawer - Lets you easily open you fully-stocked freezer
  • 2 humidity-controlled crispers - help keep your fruits and vegetables organized and accessible
  • Tempered Glass Spill-Proof Shelves - Makes cleaning leaks and spills simple
  • CoolTight Door - Helps prevent cool air from escaping and metal cooling technology maintains a consistent temperature to maintain freshness
  • Door Alarm - Alerts you if the fridge or freezer is left open
  • Water Filter Indicator - Reminds you when it's time to replace the filter so you get the freshest, cleanest water from you refrigerator
  • Accessories - HAF-CIN/EXP Water Filter
  • Warranty - One (1) year parts and labor on refrigerator; five (5) years parts and labor on sealed refrigeration system only; ten (10) years parts and five (5) years labor on digital inverter compressor
  • High-efficiency LED lighting is brighter, cooler and more energy efficient; gently brightens every corner of your refrigerator
  • 3-Door French Door Refrigerator has 2 fresh food doors, plus the Food ShowCase door for easy access to on-the-go items and 1 bottom-mount freezer drawer
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs
  • California residents

Additional Resources

From the Manufacturer

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Specifications

Dimensions

Depth (Excluding Handles)
33.5
Depth (Including Handles)
36
Depth (Less Door)
28.88
Depth With Door Open 90 Degrees (In)
49
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.875
Product Depth (in.)
36
Product Height (in.)
70.0
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Category
Refrigerator
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Gray
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
724
Energy Efficiency Tier Rating
Tier I
Freezer Capacity (cu. ft.)
8.9
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,LED Light Type
Freezer Type
Bottom Door Freezer
General Features
Child Lock,Door Alarm,Door-within-Door,Hidden Hinge,LED Light Type,Wheels
Ice Maker Features
Control Lockout,Filtered Ice,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
3 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Product Weight (lb.)
360 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
18.9
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Pizza Box Slot,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves
Temperature Control Type
External Digital
Total Capacity (cu. ft.)
27.8
Water Filter Replacement Model#
HAF-CIN, HAF-CINS

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 3.8
    out of 558 reviews
  • 69%recommend this product
Filter by:
Showing 1-10 of 558 reviews
Faulty ice maker
I own a samsung RF28HDEDPWW refrigerator. It was working fine for about a year then suddenly the ice maker started freezing up into a block of ice. This is a major flaw in a number of samsung ice makers that the company refuses to fix. Very disappointed in the lack of concern for this faulty ice maker issue affecting multiple models of refrigerators.
by
Response from Samsung CareJul 21, 2022
Greetings! Thank you for your honest feedback, and we hope you are in good health. We are saddened to know that this has happened to you. Your feedback helps us understand where we can take steps to improve our product and service. I have shared Samsung links below that can help address your concerns with the ice maker. The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ The ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc I have also shared the user manual link below. Please access the link and turn to page 38 for additional steps if needed. https://downloadcenter.samsung.com/content/UM/201904/20190418154422601/DA68-03029A-11-190308.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144720131 Leo
    This is a defective fridge that cannot be fixed!!!
    we bought ours a few years back and i really wish i had read all these reviews about the ice maker. it really is a pain. i have an ice jam in there typically after about a week and i have to squirt hot water in there to melt all the ice. even turning the ice maker off won't fix it, it still jams up. i love everything else about the fridge, but after dealing with this for a few years i can't take it anymore and we're scrapping it and buying a new fridge. i don't want to bother trying to have it repaired because all the reviews say people have spent tons of money and it never gets fixed. it is a bad design. my only hope is to get some cash from the class action suit eventually.
    by
    Response from Samsung CareJun 29, 2022
    Hi Dennis, Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Water comes out when I try to dispense ice: https://www.samsung.com/us/support/troubleshooting/TSG01109814/ Water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF23HTEDBSR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144647117 Thank you for choosing Samsung. Have a great day. -Trisha-
      Biggest Piece Of Junk!
      We bought this from Home Depot in 2014. Just after the warranty ran out the ice maker started dripping then freezing up. We have to take the hair drier to it every two weeks just to get a little bit of semi-frozen ice, and that only lasts for about 2 weeks at the max then we have to do it again. Then if that wasn't enough, the coils in the center of the fridge started freezing up and turns into a block of ice which hits the fan motor and makes all kinds of noise. It's been 4 weeks since I took it apart last time to thaw it out and now it's doing the same thing again. This time it's frozen so bad I had to remove everything from the fridge so it will thaw out just to get the cover off. PIECE OF JUNK!. Just look at the Samsung forums and look at all the complaints about this fridge that are similar to mine and Samsung won't do anything about it. I have an old Kenmore in the garage that I replaced with this piece of junk and it's still working like a champ AND has the best ice maker ever. This thing is going to the trash tomorrow and I'm going to get a Whirlpool! Thanks Samsung.....stick to making TV's!
      by
        2 found this review helpful
        Frozen
        disappointed with this unit which i purchased in oct 2015. about 2 years in it started making loud noises. tech from company i bought it from found the back coils were frozen inside the fridge. thawed. this has happed 2 times since then and based on how long it takes it will likely strike again soon. this week though i found the inside temp to be 30 degrees despite being set at 44. my warranty is up so now i have to start paying to keep it running.
        by
        Response from Samsung CareSep 24, 2020
        I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. ^Pat
          Ice Master Very Poor Quality
          have to thaw icemaker biweekly or no ice. it started after 1 year of use. also, need to make cleaning easier. hard to remove bottom shelf glass & bins. keeps stuff cold. outside door is nice.
          by
          Response from Samsung CareJul 1, 2020
          I know how frustrating it can be when expectations and results do not meet. If you are still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number #1142126204. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Lena
            Will need repair in less than a year
            samsung has some major flaws in their water systems causing back unit to freeze which makes fan thump for a few days then die.
            by
            Response from Samsung CareJul 1, 2020
            If you are still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number #1142126133. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Lena
              Horrible Ice Maker
              [This review was collected as part of a promotion.] the ice maker freezes over constantly. no "trouble shooting" works. if you don't thaw it once a week, it will not be possible to open. i have to keep ice cube trays, and that's a huge disappointment.
              by
              Response from Samsung CaresNov 5, 2019
              I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140676737. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 25332
                DO NOT BUY!!
                I would give this refrigerator zero stars! So we have own this fridge 3 years a year after buy once a month we have to defrost the fridge. Now we r defrosting about every 2 weeks. On a plus the fridge makes a loud noise when it’s ready to be defrosted... There is no way to fix the problem. We have looked into it. WILL NEVER BUY A SAMSUNG FRIDGE AGAIN!!
                by
                Response from Samsung CareApr 5, 2022
                Hello Rbucklin, Thank you for reaching out. We understand how inconvenient it is to defrost your Samsung refrigerator every two weeks and a fridge that makes a loud noise. It's not the experience we want you to have with one of our products. Our goal is to ensure you get the best value for your money. We'll be glad to look for other options for you. Attached is a link to the troubleshooting guide you can try when frost forms in the freezer or refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01109344/ For noise issues, the links below contain information to understand the noises coming from your Samsung refrigerator and why. https://www.samsung.com/us/support/troubleshooting/TSG01001032/ https://www.youtube.com/watch?v=cain2xjBCQE For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144370179 -Angelica
                  Nothing but Problems
                  We bought this fridge in 2014 and it has been nothing but a headache. It's more than just problems with the icemaker - the inner guts of the fridge easily get covered with ice. This causes all kinds of very loud noises and after a certain amount of time, the temperature regulator will not work right. Appliance repairmen have to take everything apart and de-ice it. Then it works fine for awhile ---until the ice builds up again. Apparently there is no fix for this as it keeps happening over and over. As one positive, I do really like the design of the door-in-a-door. I have looked at other fridges out there and so far no one makes one like this.
                  by
                  Response from Samsung CaresFeb 11, 2019
                  Know that you are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
                    Not recommended if you have wood floors
                    We purchased this fridge 4 years ago. We love the look, the beverage door but were very disappointed when we began to have ice maker issues 2 years in. We initially would have issues with the ice maker freezing up and the cheese tray would then begin to collect water. With time it has only worsened, now the entire area under the cheese tray fills with water, so much so I can splash, it then begins leaking in to the freezer drawer and on to our new wood floors. Needless to say, we are less than pleased. Fortunately we've been home when this has happened and able to clean up quickly but there us still evidence of our floor swelling and we're afraid to go out of town. I'll have to find a sitter for our fridge. Extremely dissatisfied. Love my TV and phone but never again will I recommend or buy Samsung appliances
                    by
                    Response from Samsung CaresFeb 12, 2019
                    I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and see how I can assist you. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139158404. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat
                      Showing 1-10 of 558 reviews