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A: Hey there Brandi. We understand how frustrating this is and hope that the troubleshooting information found in this link (https://bit.ly/2HWOxkn) is helpful in getting this resolved. If this problem still is occurring, please reach out to our support team at either 1. Facebook Messenger: http://m.me/samsungsupport or 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1143497063. ^Lo
A: There could be several reasons for this condition. Please don't assume the machine is Shot just because of this. Check your specific manual for a possible "Owner-Re-set" process. First, just make sure the vent hose and lint screen aren't clogged. If either is blocked, the internal temperature limit switch may stop it from producing heat. "Doubtful, but possible"... Here are some things to look at, in no particular order. Your Power Supply. Both "Legs" need to be "Live". Limit Switches, these control the heat. The Heating Element itself. Unfortunately, the limit switches and element are located inside the machine. If you are Handy, you might be able to repair this yourself? Use your Model and Serial numbers to order parts. HD may even carry these, but you will need a Part Number for your specific piece. These are the most common failure points on any electric dryer. Relatively cheep repairs. Worst Case, call a repair person. Have these items checked before you are sold a Whole New Control Panel. :-)
A: You will need to activate the "Alarm-Off" function. Details about this can be found on page 42 of the "Use And Care Manual". This can be viewed on the HD web page for this product.
A: Great question, Selene. To turn off the dryer’s notification beeps and melodies, press and hold Eco Dry for 3 seconds. To unmute the dryer, press and hold Dry Level again for 3 seconds. Thank you for choosing Samsung. ^Lo
A: We understand that its frustrating when your clothes aren't dry and hope that the troubleshooting steps provided in this link (http://bit.ly/2T433Lh) will help get better performance from this dryer. ^Lo
A: I have the same issue sometimes. Too big or bulky load. To get around the sensor issue, Select "Time Dry" You can set your own time, not the machines. With heavy loads, blankets/ comforters, you may still have to turn them once or twice.
A: I have this issue as well. Turn off eco dry.
A: Hello, Mien. Please see page 37 of the user manual included in this link (https://bit.ly/3hRnnIR) for cleaning and maintenance instructions. ^Lo
A: If you are willing to service the unit.you have to take front cover Off by removing all screws that are holding it.there are some At the bottom black cover.remove cover and vacuum all excess. Materials that are inside the fan and all inside unit..