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Internet # 301201776

Model # DVE50M7450W

Store SKU # 1002421125

Store SO SKU # 1002401754

7.4 cu. ft. Electric Dryer with Steam in White

  • Multi-Steam technology steams away wrinkles, odors and bacteria
  • EcoDry uses up to 25% less energy for every load
  • Sensor Dry optimizes the time and temperature to dry clothes
  • View More Details
Product Details
Main Image
Electric Dryer
Capacity
Steam
Warranty
Width
Height
Depth
Measuring Your Space
Measure the Front Door
Walk the Path of Delivery
Measure Opening

About This Product

Samsung 7.4 cu. ft. capacity Dryer features Multi-Steam technology to give you the ability to steam away wrinkles. Eco Dry uses up to 25% less energy for every load. Aside from benefits that will better your life, the large capacity allows you to do few loads, which means more time for you and your family.

Highlights

Product Information

Internet # 301201776

Model # DVE50M7450W

Store SKU # 1002421125

Store SO SKU #1002401754

Specifications

Dimensions: H 45 in, W 27 in, D 30 in

Specifications

Dimensions

Depth With Door Open 90 Degrees (in.)
52.5 in
Door Opening Height (In.)
45
Door Opening Width (In.)
22.5
Product Depth (in.)
30 in
Product Height (in.)
45 in
Product Width (in.)
27 in

Details

Amperage (A)
30 A
Appliance Category
Dryer
Appliance Type
Electric Dryer
Capacity - Dryer (cu. ft.)
7.4
Color/Finish
White
Color/Finish Family
White
Control Type
Electronic
Door Material
Glass
Door Shape
Square Door
Door Style
Reversible
Dry Cycles
Active Wear, Air Fluff, Bedding, Damp Dry, Delicates, Heavy Duty, Permanent Press, Quick Dry, Timed Dry
Dryer Drum Material
Powder-Coated Steel Drum
Dryer Features
Adjustable End-of-Cycle Signal, Automatic Temperature Control, Damp Alert, Digital Cycle Countdown, Door Window, Four-Way Venting, Front Control, Interior Light, Lint Filter, Sensor Dry, Timed Dry
Dryer Fuel Type
Electric
Exhaust Vent Location
Back, Bottom, Left Side, Right Side
Included
Hoses
Lint Filter Location
Front
Matching Washer Type
Top Load Matching
Number of Drying Cycles
11
Number of Drying Temperatures
4
Pedestal Model#
N/A
Product Weight (lb.)
121.3 lb
Returnable
Non-Returnable
Stackable
Not Stackable
Stacking Kit Model#
N/A
Steam Function
Steam
Vent Type
Vented
Voltage (volts)
240

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
One (1) Year All Parts and Labor Two (2) Years Control Board

Questions & Answers

64Questions
caret
Q:My dryer will turn on and run but will not dry will not get hot
by|Jul 1, 2021
2 Answers
Answer This Question

A:  Hey there Brandi. We understand how frustrating this is and hope that the troubleshooting information found in this link (https://bit.ly/2HWOxkn) is helpful in getting this resolved. If this problem still is occurring, please reach out to our support team at either 1. Facebook Messenger: http://m.me/samsungsupport or 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1143497063. ^Lo

by|Oct 14, 2021

    A:  There could be several reasons for this condition. Please don't assume the machine is Shot just because of this. Check your specific manual for a possible "Owner-Re-set" process. First, just make sure the vent hose and lint screen aren't clogged. If either is blocked, the internal temperature limit switch may stop it from producing heat. "Doubtful, but possible"... Here are some things to look at, in no particular order. Your Power Supply. Both "Legs" need to be "Live". Limit Switches, these control the heat. The Heating Element itself. Unfortunately, the limit switches and element are located inside the machine. If you are Handy, you might be able to repair this yourself? Use your Model and Serial numbers to order parts. HD may even carry these, but you will need a Part Number for your specific piece. These are the most common failure points on any electric dryer. Relatively cheep repairs. Worst Case, call a repair person. Have these items checked before you are sold a Whole New Control Panel. :-)

    by|Oct 14, 2021
      1 found this answer helpful
      caret
      Q:How can you turn the end cycle indicator sound off ?
      by|Jun 22, 2021
      2 Answers
      Answer This Question

      A:  You will need to activate the "Alarm-Off" function. Details about this can be found on page 42 of the "Use And Care Manual". This can be viewed on the HD web page for this product.

      by|Jun 23, 2021

        A:  Great question, Selene. To turn off the dryer’s notification beeps and melodies, press and hold Eco Dry for 3 seconds. To unmute the dryer, press and hold Dry Level again for 3 seconds. Thank you for choosing Samsung. ^Lo

        by|Jun 23, 2021
          caret
          Q:I really dislike the sensor dry function. When drying large items like sheets, blankets, etc. the dryer "senses" that they are dry and the dryer stopes because the outside is dry. However due to the tumbling, the inner portion is not dry and I must restart multiple times. Any way to shut off the sensor or ensure that the timed dry runs for the set time? I find it takes forever to dry these items as I am constantly redistributing the blanket and restarting the dryer.
          by|Nov 13, 2020
          3 Answers
          Answer This Question

          A:  We understand that its frustrating when your clothes aren't dry and hope that the troubleshooting steps provided in this link (http://bit.ly/2T433Lh) will help get better performance from this dryer. ^Lo

          by|Nov 17, 2020

            A:  I have the same issue sometimes. Too big or bulky load. To get around the sensor issue, Select "Time Dry" You can set your own time, not the machines. With heavy loads, blankets/ comforters, you may still have to turn them once or twice.

            by|Jul 1, 2021

              A:  I have this issue as well. Turn off eco dry.

              by|Nov 14, 2020
              caret
              Q:How to open to clean
              by|Sep 3, 2020
              2 Answers
              Answer This Question

              A:  Hello, Mien. Please see page 37 of the user manual included in this link (https://bit.ly/3hRnnIR) for cleaning and maintenance instructions. ^Lo

              by|Sep 3, 2020

                A:  If you are willing to service the unit.you have to take front cover Off by removing all screws that are holding it.there are some At the bottom black cover.remove cover and vacuum all excess. Materials that are inside the fan and all inside unit..

                by|Sep 3, 2020
                Showing 1-4 of 64

                Customer Reviews

                3.8 out of 5

                • 3.8 out of 577 reviews
                • 53% recommend this product
                Filter by:
                Showing 1-10 of 577 reviews
                Awful
                Bought this in May and it doesn’t steam properly or dry after it. And it also won’t work now due to a door error.
                by
                Response from Samsung CareJan 26, 2024
                Hi Allison, We understand that your experience with the dryer has been less than ideal. We are happy to help you. Kindly check out all the links I have provided below. It indicates the steps if the dryer has a drying issue and the DC error code. Kindly watch the video and click on all the embedded words inside the article. Clothes are not dry after using the Samsung dryer. Please select the nearest issue by clicking the radio button. https://www.samsung.com/us/support/troubleshooting/TSG01000999/ The Samsung dryer has an error code. https://www.samsung.com/us/support/troubleshooting/TSG01207445/ You can also watch the video at the link below about using the steam sanitizing cycle on your dryer. https://www.youtube.com/watch?v=XXcZc5bLI38 We would love to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung dryer. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly
                  Samsung help with with dryer Again
                  From day 1 sensor shuts clothes off wet and when you turn to Time dry to properly dry them it trips a CL9 code meaning 90% full of dryer lent when it's 99% no lent at all and burning the heater element out.
                  by
                  Response from Samsung CareApr 24, 2023
                  Hi there, We understand your position and your experience with this Samsung dryer model. If your laundry isn't fully dry, a dirty moisture sensor could be the cause, particularly if you're using an automatic drying cycle. As the clothes dry, the current gets weaker, and the sensor signals the dryer to turn off. You may refer to these links and videos: Clean the moisture sensor on your Samsung dryer so it doesn't shut off early: https://www.youtube.com/watch?v=lwWeL5JYNNo Clean your Samsung dryer - Clean the lint filter before or after every load: https://www.samsung.com/us/support/answer/ANS00050526/ How to reset your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00087942/ Samsung dryer has an error code: https://www.samsung.com/us/support/troubleshooting/TSG01207445/ Use Smart Care on your Samsung washer and dryer: https://www.samsung.com/us/support/answer/ANS00050453/ Understanding noises and error codes on your Samsung dryer: https://www.youtube.com/watch?v=O-spYqpi2-s Find out what an Error Code means on your Washer or Dryer with Smart Care: https://www.youtube.com/watch?v=VzQiAeJn4hY Clean the Vent on your Samsung Dryer: https://www.youtube.com/watch?v=3bKW3G4vRGw Run a Vent Blockage test on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00062855/ Clean your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00050526/ Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all What to do if your Samsung dryer isn't heating or drying: https://www.youtube.com/watch?v=LibK_OLFH4Q The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ The below link is the user manual for your model. Turn pages 25-26 (Vent blockage test), page 30 (Sort and Load and Lint Filter), pages 31-32 (Feature panel), pages 33-35 (Cycle overview and Cycle guide), and page 38 (Does not dry) for reference: https://downloadcenter.samsung.com/content/UM/202006/20200602023451233/DV7450M_DC68-03170Z-09_EN_CFR_MES.pdf Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700054, to help our team pull up your information. Have a great day. Melardo
                    Poor product. Worst company and worst customer service.
                    by
                    Response from SEA CareFeb 13, 2023
                    Hi there, The best drying experience is what we want our customers to have. It would be awesome if you could give us just a few more details, and we would like to see how we could assist. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. Melardo
                      Loved it for almost 3 years
                      i can’t say i didn’t love this dryer until it broke unexpectedly. i bought it specifically for the steam function and used it almost daily. it was great! i started noticing the sensor dry wasn’t working like it should. then it started making a loud noise, seemed off balance throwing folded clothes off the top. i looked inside and noticed a large crack in the back of the drum. i bought an extended warranty from the store, but after researching i see it is a very common problem and can expect it to happen again.
                      by
                      Response from samsungcareJan 4, 2022
                      I'm sorry you had to experience this. We are grateful you have an extended warranty, and was able to get this handled. Thank you for sharing your feedback with us. Your feedback is essential to improving Samsung's products. ^Pat
                        Samsung Dryer Circuit Boards Burning
                        This model of dryer in black was purchased roughly three years ago, last night it began emitting a electrical burning smell, I shut it off and removed the power. Run song walk away from this appliance.
                        by
                          Concerned
                          I’ve had this dryer for about 3 1/2 years. Every now and then you had to restart the dryer if you put a small comforter in to get it to dry. I don’t k ow how this happened.
                          by
                          Response from SamsungNov 15, 2021
                          Hello, we understand your concerns and we are here to assist you with getting the best performance out of your dryer. I am including a link to a helpful troubleshooting guide to support your concerns on the heating performance (https://bit.ly/3kDUsLA). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143883656) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
                            • Recommended
                            Terrible
                            we bought this dryer 2 years ago, it never dried the clothes on the first cycle, and now its not drying anything because it started a fire in my hoise. apparently using all the factory set screw placement was optional. due the the manufacturers failure to place all of the screws the lint was blowing freely into the bottom of the drum, unbeknownst to me. luckily we were home when the smoke started pouring out. i assume you, the samsung washing machine will be next to go and we will never purchase them again.
                            by
                            Response from Samsung CareJan 27, 2021
                            We take this concern very seriously and would need to resolve this immediately. Please reach out to us at your earliest convenience by using the information below. Thank you for bringing this to our attention. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142892256
                              Not gonna buy any Samsung appliances
                              The dryer won’t stop tumbling Even though the power is off. The only way to stop it is to cut off the electricity. Plus, no heat is coming out when drying the clothes. Tried to troubleshoot with Samsung customer service but nothing worked. It has been not even 2 years since I bought this dryer. It broke down just a few months after the warranty expired. It is not worth it. The help Samsung offers after the purchase is so limited which made me really upset and desperate. I don’t even want to get it fixed because it is more expensive than buying a new dryer. Never buy a Samsung dryer!
                              by
                              Response from SamsungFeb 3, 2021
                              I realize your experience has been less than ideal and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena Samsung
                                3 found this review helpful
                                I bought this dryer (electric) as part of a matching set. I specifically bought this dryer - rat...
                                I bought this dryer (electric) as part of a matching set. I specifically bought this dryer - rather than the cheaper model because it had the matching glass door. It's a handsome set and based on size, it's good enough for a couple to dry their clothes if you're washing just once a week. The dryer has a steam function so you'll want to buy a y-splitter so you can send cold water to both the washer and dryer. Hopefully you have adequate electrical wiring because this dryer is power hungry and will trip fuses when it feels like it. Sometimes it will not complete its cycle and will just stop when it feels like it. Many times, I'll start a cycle and it will end abruptly. It will play music as if it finished and just turn off. This is something I've never experienced with a gas model of any other dryer.
                                by
                                Response from SamsungFeb 3, 2021
                                Hello there, I would recommend checking out this link (https://bit.ly/2VmRPAF) for some helpful information on the Dryer cycles, settings, and features. Thank you for being a part of the Samsung family! ^Shifa Samsung
                                  • Recommended
                                  1 found this review helpful
                                  Drum Cracked
                                  the dryer is not even 2 years old and the drum cracked. i read a ton of complaints on the internet saying samsung was known for this but they wont do anything to fix it.
                                  by
                                  Response from Samsung CaresNov 26, 2019
                                  I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140790276. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 28056
                                    Showing 1-10 of 577 reviews

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