A: Hello. Thank you for interest in our products. Unfortunately we do not offer installation services, as those are usually supported by your retailer, or a local door technician.
A: Hello GWalter. The B4613T will include the belt rail.
A: Hi Juno. The B4613T does include all necessary parts and accessories for installation. For more information, we recommend contacting customer support.
A: Hello. We would be happy to help regarding your opener and remote. Please follow the information in the following links for troubleshooting the issue. https://support.chamberlaingroup.com/s/article/How-to-resolve-issues-with-radio-control-range-issues-and-radio-frequency-interference-1480438299400 https://support.chamberlaingroup.com/s/article/Remote-controls-only-work-close-to-the-garage-door-opener-1484145692760 If you are still experiencing issues after doing so, please contact customer support for further help. support.chamberlaingroup.com Thank you.
A: Hello Julien. Opener B4613T carton does comes with all parts necessary for installation, including the hardware bag. Should you have any comments, concerns or questions regarding your garage door opener, feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us
A: Hi Bradley. For your 9ft garage door this opener will work, however; you will need to purchase 10ft rail extension model G8810CB-P.
A: If you want to integrate your garage door into a home automation environment to monitor status, think again. Chamberlain just unilaterally blocked access to their API from unauthorized environments, wrecking access for existing customers.
A: Yes, you can set a notification for any amount of time you want that the door was left open. i.e., 10 min 60 min etc. You can also set a schedule for any time of day to close the door.
A: Hello Steph. MyQ will allow you to set a notification after a specific time for when the door is left opened. https://support.chamberlaingroup.com/s/article/How-to-Create-or-Delete-a-Notification-for-a-myQ-Account It will also let you set a schedule to close the door at a specific time. https://support.chamberlaingroup.com/s/article/How-to-create-or-delete-a-MyQ-schedule-1484145723407 Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us
A: Hi Dave. For information on types of doors, please follow the following link. https://support.chamberlaingroup.com/s/article/Introduction-to-residential-garage-doors-1484145692765 Should you have any comments, concerns or questions feel free to contact customer support through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
A: Yes, just follow the directions that are specific to this type of door.
A: No, they will not.
A: Hello. When installing the new opener, it will operate your door as long as it is properly balanced and does not weigh more than 650lbs. The opener must also be installed with all new parts and accessories included for installation. The rail should slope down from the header bracket above the door to the motor unit, and when the door is in the closed position, the door arm should be at an angle away from the door. Should you have any comments, concerns or questions feel free to contact customer support through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.