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Customer Reviews for Chamberlain 3/4 HP LED Smart Quiet Belt Drive Garage Door Opener with Battery Backup (4-Pack)

Internet #319060539

Model #B4613TX4

Store SKU #1007030247

  • Ultra quiet belt drive operation is perfect for attached garages
  • Advanced integrated LED lighting produces 1,000 lumens
  • Battery backup: open/close the garage door even when power is out

Customer Reviews

  • 4.4
    out of 550 reviews
  • 63% recommend this product
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Showing 1-30 of 550 reviews
photo eye sensor requires constant adjustment
I have had these garage door openers for 7 weeks. They were professionally installed. I submitted a previous review right after they were installed saying how pleased I was with the garage door openers. I am still pleased with the openers but they do have one frustrating short coming. The photo eye sensors are held in place on the garage door roller track by spring clips. The vibration of the garage doors going up and down cause the spring clips to slip after every 4-5 opening and closing of the door. When the sensors are out of alignment, the garage door will not close. It is irritating and frustrating to have to readjust the sensors every other day. Chamberlain should go back to the "L" shaped bracket that screws to the track or the wall to hold the sensors. I have had garage door openers for 50 years and never had a problem with the sensor alignment until now.
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    • Recommended
    5 found this review helpful
    Very pleased
    Nice quality garage door opener includes myQ, and keypad
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    • Verified Purchase
    Didn’t come with motion sensitive light
    The product as described online has a motion-sensitive sensor on the control button. I bought the product and had it installed. I noticed there was no motion sensor on the control button. Looking at the packaging, I noticed the manufacturer put a sticker over the original item showing a motion sensitive light and replaced it with the basic control. You’d think they would change the model number so the specs would match the documentation!
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    Response from TheChamberlainTeamNov 4, 2022
    We are sorry for the issue you've experienced with your product and the inconvenience it may have caused. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well.

    If you are still having issues or need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Chamberlain-DIY
      6 found this review helpful
      Nice and Fairly Quiet
      I installed this myself, replacing a 10-year-old chain drive opener. It is much quieter than my old clacking opener. I spent several hours researching different brands and models before I decided on the B4613T. The motion sensor, quiet belt drive, MyQ app compatibility, battery backup, decent overall customer review ratings and a reasonable price are just some of the things that led me to my choice. It has some good features without becoming too gimmicky which can lead to failure. The lifetime warranty on the motor and belt is nice and shows that Chamberlain isn't afraid to stand behind their products. I did a quick and free reroute of the antenna to nearly double the remote range. It now hangs down outside of the case, instead of coiled up inside it. The pics show which screws to remove to gain access to the antenna.
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      Response from TheChamberlainTeamSep 22, 2022
      Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well, should you have any comments, concerns or questions feel free to contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Chamberlain-DIY
        • Recommended
        8 found this review helpful
        Gold Silence
        purchased this just two days ago. went together super easy following video instructions. Had to swap head piece from old open with this one as clevis pins were different length and rail is narrower. once ip and connected everything just worked. Remotes had incredible range and myq wifi easy to setup. connected new Rav4 builtin opener to it as well.
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          • Recommended
          1 found this review helpful
          Had to Return Immediately
          Started the install when I noticed a tiny sheet of paper saying the box doesnt include the motion sensor wall switch, just a dumb switch. No notice on the box, or any discount on price. Applied for a new motion switch, but no email confirmation. Returned.
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            22 found this review helpful
            Sounds like it is really struggling to do the job, I’m not sure it was installed properly. I left a review for the unsatisfactory installation from the Home Depot contractor and have had no response.
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            Response from TheChamberlainTeamFeb 22, 2024
            Hello. We apologize for any inconvenience and setbacks this caused you.
            If your issue still hasn't been resolved, please feel free to contact our consumer support line at 800-528-9131 or email us at social@chamberlain.com we are looking forward to resolving your issue. Chamberlain-DIY
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            We were fed up with our Genie opener that had intermittent response issues with the remotes and keypad. The Chamberlain brand so far has been very responsive with the remotes, keypad, and MyQ app. Super quiet as well. We have two garages and have replaced both Genies with Chamberlain. Definitely recommend Chamberlain if you are tired of dealing with the Genie’s poor quality…
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            Response from TheChamberlainTeamFeb 20, 2024
            Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Chamberlain-DIY
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            It’s really quiet, belt drive annd powerful I have a very heavy garage door! And moves it with ease!!!,… and love the smart phone app,. To open and close with my phone!!!
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            • Verified Purchase
            It has actually been very nice to have. This unit is very quite and has a lot of features we enjoy having as a home owner. Thank you
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            • Verified Purchase
            This is my third (3) door operator in less than three years. This operator has all the features and more than expected!
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            • Verified Purchase
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            • Verified Purchase
            We are still waiting for the scheduled installation...so no review
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            • Verified Purchase
            Quiet garage door opener with numerous ways to open it. Love the technology.
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            • Verified Purchase
            The ability to use myQ. I like that it is quite when it opens and closes.
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Quick install, quiet function, and seems like it will last.
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Quiet and efficient.
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            • Verified Purchase
            Quick and easy installation. Door is quiet and all features work great!
            by
            • Verified Purchase
            Great door opener. Very quiet. No instructions in box so I printed them from their website. Unfortunately an important step was missing. Used the install app to find that step and was able to get it working.
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            • Verified Purchase
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            • Verified Purchase
            Had to return it. Not happy
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            Response from TheChamberlainTeamJan 18, 2024
            Hello, we are sorry to see that this product did not meet your expectations, and we apologize for the inconvenience. Should you have any questions, please email us at social@chamberlain.com Chamberlain-DIY
            • Verified Purchase
            Showing 1-30 of 550 reviews

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