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Customer Reviews for Chamberlain 3/4 HP LED Smart Quiet Belt Drive Garage Door Opener with Battery Backup (4-Pack)

Internet #319060539

Model #B4613TX4

Store SKU #1007030247

  • Ultra quiet belt drive operation is perfect for attached garages
  • Advanced integrated LED lighting produces 1,000 lumens
  • Battery backup: open/close the garage door even when power is out

Customer Reviews

  • 4.4
    out of 621 reviews
  • 62% recommend this product
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Showing 1-30 of 621 reviews
photo eye sensor requires constant adjustment
I have had these garage door openers for 7 weeks. They were professionally installed. I submitted a previous review right after they were installed saying how pleased I was with the garage door openers. I am still pleased with the openers but they do have one frustrating short coming. The photo eye sensors are held in place on the garage door roller track by spring clips. The vibration of the garage doors going up and down cause the spring clips to slip after every 4-5 opening and closing of the door. When the sensors are out of alignment, the garage door will not close. It is irritating and frustrating to have to readjust the sensors every other day. Chamberlain should go back to the "L" shaped bracket that screws to the track or the wall to hold the sensors. I have had garage door openers for 50 years and never had a problem with the sensor alignment until now.
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    • Recommended
    7 found this review helpful
    Very pleased
    Nice quality garage door opener includes myQ, and keypad
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    • Verified Purchase
    Didn’t come with motion sensitive light
    The product as described online has a motion-sensitive sensor on the control button. I bought the product and had it installed. I noticed there was no motion sensor on the control button. Looking at the packaging, I noticed the manufacturer put a sticker over the original item showing a motion sensitive light and replaced it with the basic control. You’d think they would change the model number so the specs would match the documentation!
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    Response from TheChamberlainTeamNov 4, 2022
    We are sorry for the issue you've experienced with your product and the inconvenience it may have caused. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well.

    If you are still having issues or need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Chamberlain-DIY
      7 found this review helpful
      Nice and Fairly Quiet
      I installed this myself, replacing a 10-year-old chain drive opener. It is much quieter than my old clacking opener. I spent several hours researching different brands and models before I decided on the B4613T. The motion sensor, quiet belt drive, MyQ app compatibility, battery backup, decent overall customer review ratings and a reasonable price are just some of the things that led me to my choice. It has some good features without becoming too gimmicky which can lead to failure. The lifetime warranty on the motor and belt is nice and shows that Chamberlain isn't afraid to stand behind their products. I did a quick and free reroute of the antenna to nearly double the remote range. It now hangs down outside of the case, instead of coiled up inside it. The pics show which screws to remove to gain access to the antenna.
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      Response from TheChamberlainTeamSep 22, 2022
      Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well, should you have any comments, concerns or questions feel free to contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Chamberlain-DIY
        • Recommended
        9 found this review helpful
        Gold Silence
        purchased this just two days ago. went together super easy following video instructions. Had to swap head piece from old open with this one as clevis pins were different length and rail is narrower. once ip and connected everything just worked. Remotes had incredible range and myq wifi easy to setup. connected new Rav4 builtin opener to it as well.
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          • Recommended
          1 found this review helpful
          Had to Return Immediately
          Started the install when I noticed a tiny sheet of paper saying the box doesnt include the motion sensor wall switch, just a dumb switch. No notice on the box, or any discount on price. Applied for a new motion switch, but no email confirmation. Returned.
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            22 found this review helpful
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            • Verified Purchase
            Very Quiet liked the led lighting do not understand why there was no derailed paper instructions included had to go to Utube for assembly and information
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            • Verified Purchase
            The opener is perfect and provides our family the safety and ease we were looking for.
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            • Verified Purchase
            Adding a user seems to be a challenge
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            • Verified Purchase
            As Advertized! Very quiet and smooth operationally.
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            The key fobs only open the garage door they don't shut it. Have to use the panel in garage to close the door. In other words you get drenched if it's raining or if you have packages it's a inconvenience
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            Response from TheChamberlainTeamJul 10, 2024
            Hello Sharon, thank you for your review. We are very sorry to hear about your remotes not closing the door. We would like to look further into this issue for you. We are available for any assistance you may need at social@chamberlain.com or call us at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. Looking forward to resolving your issue. Chamberlain-DIY
            • Verified Purchase
            Simple instructions. Easy installation. Extremly quiet. Looks great!
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            • Verified Purchase
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            • Verified Purchase
            Efficient and quiet. Installers had some delays getting to the job and so it took a few days longer than what was quoted. Lifts my double garage door easily and the peogramming is simple.
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            • Verified Purchase
            Work great and not noisy!
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            • Verified Purchase
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            • Verified Purchase
            It’s so great!! Very quiet, high quality equipment.
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Works great. A lot quieter than my previous garage door opener. I can open it from anywhere and with the keypad camera I can see who’s coming and going.
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Quiet operation, easily connects to wifi. Although it did not come with installation instructions, had to refer to vendor website.
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            • Verified Purchase
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            • Verified Purchase
            It works very well, and quiet. The battery backup will be handy during hurricanes and power outages. We like the various options for operating it.
            by
            • Verified Purchase
            Garbage product garbage customer service
            Installed this unit and it didn’t work. Spent over an hour on tech support with a clueless tech. Had me completely dissemble the unit and told they would ship me out a part to fix the unit. 2 months later still don’t have the part and can’t get a response from chamberlain.
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            Response from TheChamberlainTeamMay 9, 2024
            Hello Ryan, thank you for bringing this issue to our attention. We are very sorry to hear about your negative experience with your Garage door opener along with customer service. We would love to address this problem and find a meaningful resolution for this issue. Our social media team will be more than glad to look further into this matter so we can properly assist you in a timely manner. Feel free to reach our team at social@chamberlain.com and we will be glad to take care of you. Thank you for your patience and understanding. Chamberlain-DIY
              • Recommended
              Showing 1-30 of 621 reviews

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