We are sorry for the issue you've experienced with your product and the inconvenience it may have caused. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well.
If you are still having issues or need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.