Questions and Answers for Delta Tub/Shower Diverter Rough-In Kit

Hello PMM29, Thank you for reaching out to Delta Faucet Company! The R10000 is required to be installed as our R11000 is not a positive shut off. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Piping the tub/ shower valve body along with a 3 function diverter will allow one to use shower alone, hand held alone, shower and handheld at same time. 

Hi rose, Thank you for your question! You will use the T11867 diverter trim kit if you are only diverting between those two showering components. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi James! Thank you for your question and we are happy to help. The difference between the Delta R11000 3 and 6 setting diverters is that the Delta 3 setting can be used for 3 different functions and the 6 setting can be used for 6 different functions including shared functions such as a head shower and hand held shower. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

3 position will control Shower head Handheld 50/50 shower and handheld  6 position allows additions of body sprays, tub spout without pull lever, or can be used as a 3 position with a pause in flow and duplicate controls. 

Hi Felix, Thank you for your question about the Delta Faucet R11000. Yes, the diverter valve rough is used with Delta 6 and 3-setting diverter trims, including the model T11967-SS. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Chris, Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. You will need to cap the right port of your Delta Faucet R11000 diverter valve when diverting water between two showering components. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Maddy, Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet model R11000 Tub/Shower Diverter Rough-In Kit will allow you to divert water between those three showering components. Please make sure you purchase a 6-setting diverter trim kit as a 3-setting trim kit will only allow you to divert water between two components. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi John! Thank you for contacting us at Delta Faucet! I will be happy to help. We typically recommend a 4" x 4" hole in the panel for this rough-in valve. Please contact us directly if further assistance is needed at this time. Best Regards, Tim

We installed ours in a shower only application. The valve has three positions that allow main shower only, handheld and main shower together and handheld only. If you are getting water out of the showerhead and handheld in all three positions then I think you may have it installed incorrectly - upside down? It took a couple of tries for us to get it right. Test it before you install it with temporary water or just blow in the ports until you figure out how the thing works.

You can not with just this part. You need to add diverter to the one of the output on the cross, usually to the lower one. So you rough in this part then diverter below it, and connect hand shower pass diverter. It will work as you want based on diverter position.

Hi amsik1! Thank you for your question! I apologize about the issue you are experiencing but am happy to help you. If you no longer have the ability to divert water independently between two components it's possible the diverter has malfunctioned. Please contact us directly as we would be more than happy to help resolve this for you. Best Regards, Tim