Questions and Answers for Delta Tub/Shower Diverter Rough-In Kit

A:  Hi Ryan! Thank you for your question and we are happy to help. We are sorry to hear about your experience. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

A:  Hi CAMG, Thanks so much for contacting Delta Faucet Company about, R11000! Yes, you would need the rough valve and the diverter trim kit. I have included a couple links below. https://www.homedepot.com/p/Delta-Ara-1-Handle-3-Setting-Custom-Shower-Diverter-Valve-Trim-Kit-in-Chrome-Valve-Not-Included-T11867/204845734 https://www.homedepot.com/p/Delta-Ashlyn-1-Handle-3-Setting-Diverter-Valve-Trim-Kit-in-Chrome-Valve-Not-Included-T11864/205603206 Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

A:  Hello PMM29, Thank you for reaching out to Delta Faucet Company! The R10000 is required to be installed as our R11000 is not a positive shut off. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

A:  Piping the tub/ shower valve body along with a 3 function diverter will allow one to use shower alone, hand held alone, shower and handheld at same time. 

A:  Hi rose, Thank you for your question! You will use the T11867 diverter trim kit if you are only diverting between those two showering components. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

A:  Hi James! Thank you for your question and we are happy to help. The difference between the Delta R11000 3 and 6 setting diverters is that the Delta 3 setting can be used for 3 different functions and the 6 setting can be used for 6 different functions including shared functions such as a head shower and hand held shower. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

A:  3 position will control Shower head Handheld 50/50 shower and handheld  6 position allows additions of body sprays, tub spout without pull lever, or can be used as a 3 position with a pause in flow and duplicate controls. 

A:  Hi Felix, Thank you for your question about the Delta Faucet R11000. Yes, the diverter valve rough is used with Delta 6 and 3-setting diverter trims, including the model T11967-SS. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

A:  Hi Chris, Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. You will need to cap the right port of your Delta Faucet R11000 diverter valve when diverting water between two showering components. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com