Questions and Answers for Dyna-Glo 5-Burner Propane Gas Grill in Matte Black with TriVantage Multifunctional Cooking System

A:  Hose and regulator should be there. Go back to the store and get them or exchange the item for a new one.

A:  Hello Paul, we are sorry to hear about your experience. Our customer service team is on standby to provide replacement part support for your regulator hose. Please give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  That would be the Regulator with Hose...if not in the box, contact store and ask for one.

A:  Hello Patti, thank you for reaching out. This propane gas grill cannot be converted to natural gas. Our customer service team is on standby to help you select the correct model for your needs, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com.

A:  No

A:  It sure does

A:  It depends on which grill. If it?s not in the written description, then no. All of the DynaGlo grill questions are grouped together so I can?t say for sure without knowing which model you?re looking at.

A:  Hello Tami, thank you for reaching out. Yes, a smoker box does come with this grill. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  No it doesn’t come with the grill. It would be a separate accessory you would need to purchase

A:  Hello Joseph, Our customer service team is on standby to provide elaborate product support for this propane gas grill. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  Hello BillRey, we recommend going an initial burn-in or “seasoning” is required before cooking on the grill to burn off any manufacturing oils on the grease tray and heat baffle. Our customer service team is on standby to provide further product support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  I always do a burn in before using a grill for the first time to sanitize it. It's no different than max heating it after use to clean the grates.

A:  Hello Pete, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  Hello, Thank you for reaching out. Our customer service team is on standby to provide technical, and installation assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  Hello Gigi, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  Hello Arthur, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group