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Questions and Answers for GE 12 in. LED Wireless Under Cabinet Light

Internet #204663920

Model #17446

Store SKU #1000024634

  • 100 Lumen LED provides a soft, white light
  • Two metal contacts at the end of the light turn the light on/off
  • Perfect for closets, pantries, utility rooms and under cabinets

Questions & Answers

80Questions
caret
Q:Which way do the batteries go in this thing
by|Nov 30, 2016
2 Answers
Answer This Question

A:  Hi Kat, Thank you for reaching out to us and for your interest in our 18 in. Battery Operated LED Utility Light/ Model: 27510.When installing batteries, open the battery component on the back of the light. Insert 8 "AA" batteries. Please Note: Different types of batteries (new or used) should not be mixed. Exhausted batteries are to be removed from the fixture and disposed of properly. Thank you, Jasco Products Tech Support (Manufacturer)

by|May 4, 2023

    A:  Take a magnifying glass and look carefully at the battery insert area. Put the + end of the batteries next to the + in the insert area.

    by|May 4, 2023
      caret
      Q:Could this be used for diy vanity
      by|Nov 26, 2016
      2 Answers
      Answer This Question

      A:  Yes, this would be great for a DIY vanity project! Take a picture and tag us on your social media @jascoproducts, we would love to see the final result!

      by|May 4, 2023

        A:  This unit should be suitable for use at a vanity. You may want to use more than one.

        by|May 4, 2023
        caret
        Q:How to change battery after it is installed under cabinet?
        by|Nov 20, 2016
        2 Answers
        Answer This Question

        A:  Slide the light off the screws and open it up using the release button. If you're using velcro, the release button is still an option. You squeeze and slide the back off the lights.

        by|May 5, 2023

          A:  Hello Fred, Thank you for reaching out to us regarding our Battery Operated Fixture! To replace the batteries, simply press in the bottom tab and pull back the cover and remove it in the direction of the arrow. Then, Insert 8 AA batteries (not included), noting polarity and replace the cover. If you mount this fixture using the double sided snap-in locking tape (very much like hook & loop tape, except it is stronger and “snaps” into place) instead of the screw mount option, you can still easily replace batteries. Note: Since these fixtures utilize LED technology, there are no bulbs to replace - ever. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer)

          by|May 4, 2023
            2 found this answer helpful
            caret
            Q:Do these come in a soft white light. I do not like the ultra bright option.
            by|Nov 10, 2016
            2 Answers
            Answer This Question

            A:  No, I do not believe the fixture comes with soft white bulbs.

            by|May 4, 2023

              A:  Thank you for your recent inquiry with The Home Depot Vicnol. Unfortunately, this light is not available in soft white. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.

              by|Nov 11, 2016
              caret
              Q:Please help, I really want them to work.
              by|Nov 9, 2016
              2 Answers
              Answer This Question

              A:  Hello dee, Great question and Thank you for your interest in our Battery Operated Fixture! This should not be occurring with this product. We agree, we want you to be fully satisfied with our product, please give us a call so we can gather more information. We would like to get them back for testing and send you new ones. Note: Since these fixtures utilize LED technology, there are no bulbs to replace - ever. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer)

              by|May 4, 2023

                A:  batteries are dying.. these fixtures go through batteries quickly

                by|May 4, 2023
                  caret
                  Q:Why does this product turn itself off after about 10 minutes. Batteries are brand new qt. 8 size AA?
                  by|Nov 3, 2016
                  2 Answers
                  Answer This Question

                  A:  This is a faulty product, being it back to Home Depot or wherever you purchased it and get a refund, DO NOT EXCHANGE FOR ANOTHER LIGHT - THE SAME EXACT PROBLEM WILL RESURFACE!

                  by|May 4, 2023
                    1 found this answer helpful

                    A:  Hello Dan, Great question and Thank you for your interest in our Battery Operated Utility Fixture! This particular fixture utilizes touch activated “On/Off” operation, to turn off simply touch the metal contacts at the end of the light bar. That said, it should not turn off by itself. Please give us a call so we can gather more information. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer)

                    by|May 4, 2023
                      caret
                      Q:The lights only stay on for approx 1 min. then go off... how to make stay on until manually turn off again?
                      by|Oct 30, 2016
                      2 Answers
                      Answer This Question

                      A:  I would assume that the batteries should be replaced.

                      by|May 4, 2023

                        A:  It is not possible to change the duration of how long the lights stay on. The remote control model however allows for the lights to stay on.

                        by|May 4, 2023
                          caret
                          Q:It mentions under Caution that batteries can leak/explode/cause damage. Will someone please comment on that? Makes me want to return the item. Thank you
                          by|Oct 29, 2016
                          3 Answers
                          Answer This Question

                          A:  It's like anything that uses batteries. If the battery is faulty it can leak/explode/or cause damage to your product.

                          by|May 5, 2023

                            A:  This is just a standard warning about all batteries in general. This light is no more likely to leak/explode/cause damage than any other electronic device or flashlight.

                            by|May 5, 2023

                              A:  Hello Dancer, Great question and Thank you for your interest in our Battery Operated Fixture! There are no safety concerns with this product, this is simply a typical industry warning label for battery operated products which we are required to prominently note. All our products are submitted to thorough testing procedures and are compliant with all regulatory requirements. You can take comfort in know that! Note: Since these fixtures utilize LED technology, there are no bulbs to replace - ever. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer)

                              by|May 4, 2023
                                caret
                                Q:will 1 remote control 3 lights?
                                by|Oct 28, 2016
                                2 Answers
                                Answer This Question

                                A:  This product doesn't come with a remote control.

                                by|May 4, 2023

                                  A:  Hello rk, Great question and Thank you for your interest in our Battery Operated Fixture! Item 17446 does not come with a remote, it uses touch activated “On/Off” technology. However, item 17448 is designed so that the fixtures are all on the same radio frequency (RF) channel. Which means, if you purchase multiple 17448 lights, they should all work together right out of the box, and you should have 1 remote control capability. Note: Since these fixtures utilize LED technology, there are no bulbs to replace - ever. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer)

                                  by|May 4, 2023
                                    caret
                                    Q:Just wondering about moisture issues.
                                    by|Oct 10, 2016
                                    3 Answers
                                    Answer This Question

                                    A:  Hello Magickalmom2, Great question and Thank you for your interest in our Battery Operated Fixture! We agree, significant amounts of moisture can reduce the life and productivity of the product. Good call. Note: Since these fixtures utilize LED technology, there are no bulbs to replace - ever. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer)

                                    by|May 4, 2023
                                      1 found this answer helpful

                                      A:  Yes. It runs on batteries, so there is no danger in a bathroom.

                                      by|May 4, 2023

                                        A:  I believe this unit would be suitable for use in the bathroom. The switch is the two contacts shown in the photo at the bottom of the unit. The unit appears to be sealed satisfactorily so that moisture should not be an issue. Even splashing should not be an issue, but not suitable for immersion.

                                        by|May 4, 2023

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                                        Product Length (in.)3 in5 in11.75 in2 in
                                        Power SourcePlug-InPlug-InBattery OperatedPlug-In
                                        Control TypeSwitchSwitchMotionSwitch
                                        Mounting Method2-Sided Tape, Adhesive2-Sided Tape, KeyholeScrews2-Sided Tape, Screws
                                        Volt (v)12054.5120
                                        Lumens100100150100
                                        Package Quantity1111
                                        Watt Equivalence0.50.51.70.5
                                        Compatible Bulb TypeLEDLEDLEDLED
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