Questions and Answers for GE 30 in. 4 Burner Element Free-Standing Electric Range in White

A:  Hi there - thank you for taking the time to reach out to us. We checked the information for this model, and we can confirm that this wonderful range does feature a broil element within the oven. -- We hope this answer was helpful, and please let us know if we can assist you with any other questions or concerns. Have a great one. - Pablo@GEA

A:  Hey there - We appreciate you inquiring about this great electric range. We're happy to help you find what method this unit uses for cleaning. This model is a standard or manual clean oven. You can view more on this on page 21 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/3b/3b29814a-f8da-4e69-84e1-123fcbe5eddb.pdf. We hope this helps. Know that we're here for you if you have any additional questions. -Kacie@GEA

A:  Greetings – we hope that you are doing well. Please know that this range is not equipped with a self-cleaning oven. We hope that this information has been helpful, and we thank you for being the best part of GE Appliances. Have a wonderful day – Matthew@GEA

A:  Hello there – thank you for asking this great question! At this time, this range is not equipped with a self-clean feature. We apologize for any inconvenience this may cause; however, we’ll be happy to share your interest with our product team. We highly recommend checking out the JB258DMBB self-cleaning range which can be found here: https://www.homedepot.com/p/GE-30-in-5-3-cu-ft-Electric-Range-with-Self-Cleaning-Oven-in-Black-JB258DMBB/306260045. We hope that this helps, and if you ever have any questions or concerns, please feel free to reach out to us. Best regards – Matthew@GEA

A:  Hi there - we're sorry to hear that you had to experience this situation with your range's drawer. We recommend referring to page 25 of the owner's manual to learn more about removing the storage drawer and placing it back in place. You can find a copy of the manual here: https://images.thdstatic.com/catalog/pdfImages/b7/b7be96fb-870d-44bf-a06b-00f31429c3f1.pdf -- We hope this information was helpful, and please let us know if there are other questions or concerns we can assist you with. Have a great one. - Pablo@GEA

A:  Hi there - thanks for reaching out about this great GE Electric Range! This range features a 4-Pass Broil Element on the top of the oven, and a 4-Pass Bake Element on the bottom of the oven. There is also a removable full-width storage drawer below the oven. To learn more, check out the Cooking Modes section of the manual, on page 16: https://images.thdstatic.com/catalog/pdfImages/3b/3b29814a-f8da-4e69-84e1-123fcbe5eddb.pdf -- We hope this helps and if there are any other questions we can assist with, please feel free to reach out anytime. Have a great day! Lauren@GEA

A:  Hello- Thank you for taking the time to reach out to us. We are so sorry to hear that your range is not working properly for you. We can understand your frustration. We recommend scheduling service with a one of our service technicians. They can be reached at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 9 p.m. ET Saturday – Sunday: 8 a.m. – 6 p.m. ET We are confident they will be able to help. Let us know if you need anything else in the future. All the best! Dianna@GEA

A:  Hi - Thank you for reaching out to us and for your interest in a new GE Appliances electric range. We do not include power cords with or ranges as we do not have any way of knowing what type cord you need for your specific electrical hook-up. In some cases, your dealer may include a power cord. To better answer this question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. We wish you all the best! Vikki@GEA

A:  No, a cord and plug is optional. This item is designed to be hardwired. You may specify an optional cord and plug when you order. Mike

A:  Thank you for reaching out to us! This appliance must be supplied with a single-phase 120/208 VAC or 120/240 VAC, 60 hertz electrical system. Additionally, this dishwasher must be connected to an individual, properly grounded, 40-amp (minimum) branch circuit. We hope this information is helpful and if you have additional questions, please know that you can always contact us. All the best – Matthew@GEA

A:  Thank you for asking this great question! A 52-pound canner will exceed the burner’s weight limit. We apologize for any inconvenience this may cause. If you ever need assistance, please know that you can always reach out to us! Kind regards – Matthew@GEA