#1 Home Improvement Retailer

Questions and Answers for GE 30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking

Internet #308805927

Model #JTS5000SNSS

Store SKU #1004363905

  • True European convection oven for faster, more even baking
  • Easily read and operate hidden backlit LED controls
  • Built-in Wi-Fi controls oven functions on your smart device

Questions & Answers

94Questions
caret
Q:Can this oven function as an air fryer? Dehydrator? Are you able to select lower temperatures with the convection mode? Trying to figure out if this oven can do the same things claimed by other ovens (but just not making those claims).
by|Apr 27, 2022
1 Answer
Answer This Question

A:  Hi! Thanks so much for asking, we'd be happy to help out. 1. This model does not have air fry capabilities nor are you able to use it as a dehydrator. 2. All ranges and wall ovens, when using Bake or Convection Bake/Roast have the following temperature range: 170-550 degrees F. If you've got other questions, know that we're always happy to help! Best wishes. -Michael@GEA

by|Apr 27, 2022
    caret
    Q:What is the highest temperature setting for this oven?
    by|Apr 17, 2022
    1 Answer
    Answer This Question

    A:  Thanks so much for connecting with us! The highest temperature setting for this wall oven is 550 degrees Fahrenheit. We hope this answer suits you! Let us know if you need anything else. All the best, Kelsey@GEA

    by|Apr 19, 2022
      caret
      Q:Help! Just bought this oven for our coffee shop. Our baristas are having trouble with the oven completely shutting off when they open the door to rotate sheet pans. This requires the oven to go through entire process to turn back on again?
      by|Mar 31, 2022
      1 Answer
      Answer This Question

      A:  We're so sorry to hear that your wall oven is not working how it should and know what a pain this can be. Since you are using this wall oven in a commercial setting instead of residential, your warranty may no longer be valid. It is not designed to be used in this capacity. You can view its warranty here: https://images.thdstatic.com/catalog/pdfImages/ef/efe7ac8b-e753-4327-b6c0-3d2f480db3f2.pdf That said, if you would like to schedule service for this wall oven, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. If you have any other questions, please let us know. -Chris@GEA

      by|Apr 1, 2022
        caret
        Q:Is there a way to make the numbers brighter on the number pad?
        by|Mar 4, 2022
        1 Answer
        Answer This Question

        A:  Hey, thanks for reaching out. If the display and keys dim, opening the oven door or pressing any key will wake and illuminate the control. We hope this helps! -Gina@GEA

        by|Mar 7, 2022
          caret
          Q:What is your recommendation to replace JTS 5000 FNDS in black slate not the this color is not available now?
          by|Jan 14, 2022
          1 Answer
          Answer This Question

          A:  Hi there, we appreciate you taking the time to reach out to us. We're sorry to say that we no longer manufacture any ovens in Black Slate, but if you need a replacement model, PTS7000BNTS is Black Stainless and has the same cutout dimensions as your current unit. You can see this here: https://www.homedepot.com/p/GE-Profile-30-in-Single-Electric-Wall-Oven-with-Convection-Self-Cleaning-in-Black-Stainless-Steel-Fingerprint-Resistant-PTS7000BNTS/308804303 - We 'd love to keep you in our GEA family, so please let us know if there's anything else we can do for you. - Guy@GEA

          by|Jan 15, 2022
            caret
            Q:What is the amp required? It says 20amps on spec sheet isnt that too low?
            by|Oct 9, 2021
            1 Answer
            Answer This Question

            A:  Hello - Thanks for your question; we are happy to help! We double checked the requirements for the model JTS5000SNSS. 20 amps is correct. We are glad you checked. Olga@GEA

            by|May 22, 2022
              1 found this answer helpful
              caret
              Q:What microwave do you recommend to match aesthetically and functionally with this product? The MW will be in the wall-cabinet above this oven.
              by|Oct 1, 2021
              1 Answer
              Answer This Question

              A:  Hi there, thanks for reaching out! We'd be happy to take a look for you. We found two models that we think you'll really like. The first is a fully built in model: PWB7030SLSS - and the second is also built in but would need a trim kit for proper installation: PEB7227ANDD - Here are the Stainless Steel trim kits for this model: JX7227SLSS & JX7230SLSS. Hope this helps! Happy shopping. -Michael@GEA

              by|Nov 9, 2021
                1 found this answer helpful
                caret
                Q:Can the bottom of the oven rest directly on the cabinet base or is the 1” clearance absolutely necessary?
                by|Jul 29, 2021
                2 Answers
                Answer This Question

                A:  Hello - Thanks for your question; we are happy to help! No, the oven should not rest on the cabinet base. On Page 3 of the installation instructions it actually shows 1 1/4" clearance (dimension G) for the 30" model ovens. This is a required clearance. We are glad you checked. Olga@GEA

                by|Nov 9, 2021
                  1 found this answer helpful

                  A:  You should have the clearance as it circulates via air exchange and keeps it cool

                  by|Nov 9, 2021
                  1 found this answer helpful
                  caret
                  Q:Is the black finish option a true shiny black or a matte black finish? I have to coordinate with my GE induction cooktop.
                  by|May 19, 2021
                  1 Answer
                  Answer This Question

                  A:  Hi! Thanks for asking, we can understand wanting to check on this so that your other appliances match. The Black finish is more glossy. If you're looking for a more matte finish, take a look at Black Slate. This model comes in that finish under the model number: JTS5000FNDS. Take a look and see if you like it! Best wishes. -Michael@GEA

                  by|May 21, 2021
                    caret
                    Q:Hi. Where is this oven made? USA? China? Elsewhere?
                    by|May 16, 2021
                    2 Answers
                    Answer This Question

                    A:  Hi! Thanks for asking. We'd be happy to help. Our wall ovens are made in the United States. Hope this helps! All the best. -Michael@GEA

                    by|May 17, 2021

                      A:  The one I have is made in South Korea

                      by|Aug 28, 2023
                      2 found this answer helpful

                      Compare Similar Single Electric Wall Ovens

                      current product
                      30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking
                      30 in. Single Electric Wall Oven Self-Cleaning with Convection in Stainless Steel30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection CookingProfile 30 in. Smart Single Electric Wall Oven with Convection Self Cleaning in Stainless Steel
                      BrandGEKitchenAidCafeGE Profile
                      Name30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking30 in. Single Electric Wall Oven Self-Cleaning with Convection in Stainless Steel30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection CookingProfile 30 in. Smart Single Electric Wall Oven with Convection Self Cleaning in Stainless Steel
                      Price
                      $255400
                      $219800
                      $3099.00
                      Save $901.00 (29%)
                      $344300
                      $355400
                      Ratings
                      (0)
                      (1369)
                      (477)
                      (146)
                      Wall Oven Size30 in.30 in.30 in.30 in.
                      Cleaning TypeSelf CleaningSelf CleaningSteam CleanSelf Cleaning
                      Oven FeaturesBroiler in Oven, Hidden Bake Element, Oven Temperature Probe, Temperature ControlBroiler in Oven, Gliding/Roll Out Racks, Hidden Bake Element, Oven Temperature Probe, With ProoferBroiler in Oven, Hidden Bake Element, Oven Temperature Probe, Temperature ControlBluetooth Enabled, Broiler in Oven, Gliding/Roll Out Racks, Hidden Bake Element, Oven Temperature Probe
                      Cut-Out Height (in.)27.31252827.312527.31
                      Capacity of Oven (cu. ft.)5.0 cu ft5.0 cu ft5.0 cu ft5.0 cu ft
                      Oven Cooking ProcessConvectionTrue ConvectionConvectionAir Fry, True Convection
                      View ProductView ProductView ProductView Product