Questions and Answers for GE 30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking

A:  Hello - The KW rating for 240V is 4.2 and is 3.2 for 208V. The recommended breaker size is 20 amps. We hope this is helpful information. Take care. -Don@GEAppliances

A:  Hello - Your current model is no longer manufactured so there is not a 1-for-1 replacement; however, the model JTS5000DNBB would be a great addition to your home. The dimensions for your current model JPT15 are: 28 1/4 H x 30 W x 23 1/2 D and dimensions for JTS5000DNBB are: 28 5/8 H x 29 3/4 W x 26 3/4 D. We recommend that you review the cutout requirements on pg. 2 of the installation instructions to make sure you have the space to accommodate this unit: https://images.thdstatic.com/catalog/pdfImages/cf/cfee980f-8bd2-41d2-8861-c3ff3bdeadea.pdf. We hope this information is helpful. Thank you for your loyalty to the GE Appliances brand. Have a great day! -Don@GEAppliances

A:  Hey there - We encourage you to reach out to Home Depot through their support line at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to answer the cost of installation of this oven. Thank you for reaching out to us and for choosing GE Appliances for your home! -Kacie@GEAppliances

A:  Hello - We do not have the weight of this oven without the door and racks, but the net weight of this unit is 135 lbs. with an approximate shipping weight of 151 lbs. Thanks for taking the time to check with us. Take care! -Don@GEA

A:  Thanks for checking with us! Yes, it can be. It should only be installed under specific models that are listed on the unit. Learn more on page 2 here: https://images.thdstatic.com/catalog/pdfImages/28/28178c09-b154-4833-9caa-27453e181ca0.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

A:  Hi there - GE Appliances evaluates the safety of materials and chemicals used in GE brand appliances through our hazardous substances management process. We have voluntarily decided to identify, reduce and eliminate to the extent possible materials of concern from our appliance products and parts, even when not required by regulation. We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards. Please reach out to us directly if you have additional questions. -Kacie@GEA

A:  Hey there - Thanks for reaching out to us! We're happy to help. This great wall oven requires a 120/208 or a 120/240 VAC, 60 Hertz electrical system. You can view more on this on page 5 of the installation guide. You can find this guide by putting the model number (JTS5000SNSS) into our GE Appliances website. You can also reach out to us directly if you have additional questions. -Kacie@GEA