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Customer Reviews for GE 30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking

Internet #308805927

Model #JTS5000SNSS

Store SKU #1004363905

  • True European convection oven for faster, more even baking
  • Easily read and operate hidden backlit LED controls
  • Built-in Wi-Fi controls oven functions on your smart device

Customer Reviews

  • 4.6
    out of 1,892 reviews
  • 91% recommend this product
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Showing 1-30 of 1,892 reviews
Great Features
Just got this oven installed into our new home! Haven’t used it just yet but it’s beautiful and I can’t wait to use all of the features that come along with it.
by
    • Recommended
    Shattered inner glass
    This has never happened in all the time I have had oven where the inner glass has shattered.
    by
    Response from GE_AppliancesMar 8, 2024
    We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you.
      Great product
      Best you can find in Market within affordable price
      by
        “Smart” feature is dangerous! Never again.
        I’ve had this oven for only two years. Only used the smart features through the SmartHQ app twice. This second time, oven working perfectly, heating up food, then I used app from another part of the house just to set a timer. It forced an update (not just an app update but an oven update) which they proceeded to break my user interface! Now my oven is useless unless I put hundreds of $$ into it. The whole right side of the controls (number pad) won’t work at all. And yes I did a hard reset. Still won’t work. Clock and left side options work fine. But since I can’t select any numbers, I can’t choose a temp, I can’t set time, I can’t select option numbers. It won’t do anything at all now. It is garbage, all because of the app which I didn’t really like using anyway!!
        by
        Response from GE_AppliancesFeb 8, 2024
        We recommend resetting your wall oven by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for choosing GE Appliances for your home.
          Best I’ve owned
          I’ve had mine for 9 years and it’s been perfect. I have used all options all temps high and low and everything turns out just as it should!
          by
            • Recommended
            Bad display
            The display is marketed as a blackout display, where only the clock should show when the oven is not being used. The whole board lights up and glows showing all of the unused fields. It appears to be a design flaw.
            by
            Response from GE_AppliancesJan 2, 2024
            Oh no! We are so sorry that your display is not operating as designed. This is not normal and is definitely not the consumer experience that we strive for. We recommend scheduling service with one of our certified technicians to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this display issue resolved as quickly as possible. - Adrian@GEAppliances
              LovIt
              Love this oven. Mayb the top should have a steel band across for install w o top appliance
              by
                • Recommended
                Bakes beautifully
                It’s a great oven lots of different features. Love the wi fi tech.and the different convection temps.
                by
                  • Recommended
                  Easy to operate.
                  Replaced our oven of 22 years. The GE fit like a glove in the existing cabinet cutout. Nice even baking. The rollout rack was a plus for cooking the turkey. 4/5 stars only because we’ve used it just a few times so far.
                  by
                    • Recommended
                    Glass exploded Dangerous
                    Worked great then two weeks later the inner glass exploded
                    by
                    Response from Monogram_AppliancesDec 6, 2023
                    We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new oven is experiencing issues with the door glass shattering. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
                      Might just bake more now!
                      LOVE LOVE LOVE this oven! Will take me a while to learn all the great features it has to offer. The temp probe has to be my top favorite. plug in, set finish temp and it will alert my phone when my food is ready! Also the sliding shelf is fantastic, very sturdy and makes removing items much easier.
                      by
                        Great product
                        The product is great and easy to use and very good looking beautifully designed
                        by
                          • Recommended
                          So pleased
                          Love the look, ease of use, features and love the way that it manage his temperatures so well. And great price!
                          by
                          Response from GE_AppliancesSep 14, 2023
                          Good afternoon, Thank you for taking the time to leave a review on your GE Appliances convection wall-oven. We are so excited to hear that you are enjoying the appearance, features, and the even temperatures it provides. We are glad to hear that the oven is easy to maneuver and operate as well. We hope you will enjoy this appliance for all of your baking needs for many years to come. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances
                            Easy to use
                            I just installed it and it looks great so far. Looks very clean and minimalist.
                            by
                              • Recommended
                              Terrible
                              I am surprised this oven has decent reviews. It’s terrible. But I had a previous version before and it was fabulous. This oven I have to keep adding time and watching because nothing is ever cooked based on recipes. I notice no difference on convection. Add 10 minutes minimum to any recipe. Worst oven ever. Loved the last version.
                              by
                                Beautiful oven!
                                Love the sleek and modern look! Easy to use and enjoy the smart/wifi functionality.
                                by
                                  Don't put stickers on the oven door
                                  Very nice oven - installation was straight forward. We just got it so no real review yet but I want to let whoever at GE is responsible for putting a sticker about annual energy consumption right on the oven door what he brilliant job he did - NOT. Put it somewhere else or at least use some different adhesive - it took longer to get rid of the glue residue than it took to install the oven
                                  by
                                    Overall Great Feautures
                                    It function really well and it look beautiful in my house
                                    by
                                      • Recommended
                                      Great features
                                      We love this product it’s the second advantium wall oven we have purchased still love the looks and performance of this product
                                      by
                                        • Recommended
                                        Great Wall Oven to use.
                                        Great Wall oven to have at home and easy to use. Good heating options and the Wi-Fi option is also good. Exciting part is controlling the wall oven with phone. :-) overall, very satisfied.
                                        by
                                          Great features and beautiful key pad.
                                          Great appliances and beautiful finishes. We are very happy to have them chosen.
                                          by
                                            • Recommended
                                            Haven’t tried all features yet
                                            So far so good. Haven’t even tried anything yet other regular baking and reheating food.
                                            by
                                              • Recommended
                                              Great oven!
                                              We are happy with our purchase. Some delays in receiving but worth the wait!
                                              by
                                                • Recommended
                                                Amazing!
                                                Great oven! Backlit Controls are fancy. Very easy to use
                                                by
                                                Response from GE AnswersApr 4, 2023
                                                Hey there,

                                                Thank you so much for taking the time to share a review on this incredible wall oven! We're super happy to hear how stylish this oven is and how simple it is to use. Hope you've taken some time to also try out the smart features. Thanks for choosing GEA to be part of your home. Stay in touch! Mike@GEA GE_Appliances
                                                  • Recommended
                                                  LOVE
                                                  I love the wifi/remote setting in the app where you can start your oven from there! The oven cooks evenly and doesn’t take long to preheat! We love our GE Oven. Looks sleek too!
                                                  by
                                                    • Recommended
                                                    Looks awesome
                                                    Love the alexa feature and the slide out rack and touchscreen display that dissappears when not using
                                                    by
                                                      • Recommended
                                                      Great product.
                                                      It works great and I’ve also read some interesting reviews from other users. I’m happy with it and believe I made a great choice. Ok
                                                      by
                                                        • Recommended
                                                        Beautiful & powerful stove oven
                                                        This stove oven looks very modern and beautiful in design. I love the design of the 5 gas stove. It also has a powerful oven that can cook up anything from baking goods to a full baked chicken.
                                                        by
                                                          • Recommended
                                                          Great design!
                                                          Great slick design and modern. It ads prestige and character to my kitchen! Love the look!
                                                          by
                                                            • Recommended
                                                            Awesome performance and looks great
                                                            We just had this installed and it looks fantastic, has many features and works perfectly!!!! Would recommend
                                                            by
                                                              Showing 1-30 of 1,892 reviews

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                                                              Wall Oven Size

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                                                              30 in.

                                                              Cleaning Type

                                                              Self Cleaning

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                                                              Steam Clean

                                                              Oven Features

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                                                              Cut-Out Height (in.)

                                                              27.3125

                                                              26.75

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                                                              27.3125

                                                              Capacity of Oven (cu. ft.)

                                                              5.0 cu ft

                                                              5.3 cu ft

                                                              5.0 cu ft

                                                              5.0 cu ft