Questions and Answers for Hampton Bay Low-Voltage 200-Watt Landscape Transformer (Single-Packing)

A:  Goodmorning Jim, when you trouble shoot make sure you hold the ok button down for 3 to 4 seconds wait until you 88:88 then 2 seconds after that 12:00 this how you know the transformer has been factory reset and see if that helps. Next make sure that you tightened down the screws on each terminal to make sure your lights are receiving proper power. If all else fails call the help hampton bay hotline, have your original receipt ready and we at Eaglerise can send you a replacement transformer

A:  Hi SH80, The Customer Service line is 1-877-592-5233.

A:  Hi Mike, please make sure you have the photocell mode on, you can tell by the green indicator light marked at photocell auto.

A:  Hello, no there is no dimming option for the display screen.

A:  Hello, you can program the unit that way by selecting "photocell / time on/off. This function will turn the lights on at sunset, then you input a specific time for them to go off. Thank you.

A:  Hello, there are no wires connected. You do that yourself depending on your system. Thank You.

A:  Hello, 4x50w = 200w. Since we do not suggest you max out a unit. The larger unit next model we have is our DIY300-PS. This is a 300w transformer and will meet your power requirements. Thank You.