Q:what size transformer do i need to power four 75 watt Hampton bay outdoor flood lights?
by|Feb 5, 2024
3 Answers
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A: Hello, those specs come out to 300w. You could use our 300w model but we advise all customers to give themselves a 20% buffer from maxing out. Since our product line goes from Model 300w and then our 600w, we advise for you to purchase a 600w unit.
by|Jul 15, 2024
1 found this answer helpful
A: Do yourself a favor . Save money on both transformer and electrical by installing LED bulbs. I Just installed the transformer, nice product.
by|Feb 27, 2024
A: Hello, 4x75w is 300w. We do have a 300w unit but we do not advise customers max out their unit. We advise at least a 20% buffer. Since our next model up is the DIY-600ps, we recommend you purchase that unit.
by|Mar 26, 2024
Q:How can I register for guarantee?
by|Jan 31, 2024
1 Answer
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A: Hello, there is no need to register. You are covered up to 90 days for a straight exchange w/The Home Depot. The manuf. covers you after that up to two years as long as you have proof of purchase. You can purchase extended insurance also via Allstate.
by|Apr 11, 2024
1 found this answer helpful
Q:can the photocell wire be cut and spliced to extend it?
by|Jan 26, 2024
1 Answer
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A: Hello, the short answer is no. We do not advise that you splice any wiring on these systems. Thank You.
by|Apr 11, 2024
1 found this answer helpful
Q:instructions to set up with WiFi
by|Dec 9, 2023
2 Answers
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A: Hello, this unit requires no set up other than scanning your device via the QR code. You will need to have access to wifi or a mobile network. If you need further assistance please contact me at 877 - 592-5233
by|Jan 21, 2024
1 found this answer helpful
A: This unit has no WiFi.
by|Jan 31, 2024
Q:can i use a lutron caseta on/off type switch to turn transfomer on / off ???
by|Dec 9, 2023
2 Answers
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A: Hello, yes you can use an external switch to command the power of the unit. Make sure the photocell is not installed and leave the unit in the on at dusk off at dawn setting.
by|Dec 13, 2023
A: Hello, yes you can. Make sure the photocell is not installed and leave the unit in the first setting on at dusk / off at dawn.
by|Dec 13, 2023
Q:I am running two 50 watt led lights to a 200 w transformer. The distance between the lights and the transformer is about 15 feet. I'm thinking 14/2 gauge should be ok. Thoughts?
by|Nov 29, 2023
1 Answer
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A: Hello, based on my calc. your wire value is 1,500 so yes, 14 gauge is the recommended wire gauge and based on your run length you will use the 12v port. Thank You.
by|Jan 9, 2024
Q:After 2 years outside lights stopped working. After hitting electrical reset button they stay on maybe 20 minutes, whether using timer or factory default dusk-dawn setting. Then they turn off. Help please!
by|Nov 28, 2023
1 Answer
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A: Hi Efren, Please try factory resetting your transformer by holding the ok button for 3-4 seconds then using the menu button to scroll down to test mode and then use manual mode to turn on your lights and to turn them off.
by|Sep 4, 2024
Q:What is the manufacturers warranty on this item?
by|Nov 27, 2023
1 Answer
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A: Hello, our warranty covers these units for two years. Proof of purchase is also required. Thank You.
by|Nov 29, 2023
Q:If mounted in a dark area, can I not use the photo cell and set it with a built in timer
by|Nov 21, 2023
1 Answer
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A: Hello, the only function you can use for this device outside of the photocell is the third function manual off/on. This function keeps your unit on until you turn it off manually.
by|Mar 3, 2024
1 found this answer helpful
Q:Hi, All the lights work on Hubspace. I can dim them all but only one of the three lights will change colour. Any idea how I can change that?
by|Nov 6, 2023
1 Answer
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A: Hello, please contact me at rudy@useaglerise.com so we can discuss in detail. Thank You.