Questions and Answers for Home Decorators Collection Strand Woven Walnut 3/8 in. Thick x 4-3/4 in. Wide x 36 in. Length Click Lock Bamboo Flooring (19 sq. ft. / case)

A:  Thank you for your question. There are 16 planks in a carton of Natural, for a total of 19 sq. feet.

A:  Thank you for your question. We do not currently have an IIC test result for the Horizontal Toast. If you are concerned about sound with your floor we suggest using one of Home Depot's soundproofing underlayments.

A:  Thank you for your question. A carton of HL615H Horizontal Toast contains 10 planks.

A:  Thank you for your question. This product is designed to be suitable for any area of the United States when installed according to the Installation Guide. The instructions are available on the Horizontal Toast's Homedepot.com product page.

A:  Thank you for your question. The Horizontal Toast is a click lock floor and is designed for a floating installation. It should not be nailed down. If you have other flooring questions or would like to discuss your installation options, please give us call at 877-630-1800.

A:  Thank you for your question. Yes, the Horizontal Toast can be laid over ceramic tile. The subfloor must still meet all requirements and the ceramic tile must be in good condition. Any grout lines greater than 1/4'' should be filled.

A:  Thank you for your question. The Horizontal Toast is not intended to be refinished or recoated. Doing so will result in your floor no longer being under warranty. However, if you wish to recoat your floor despite the warranty, this may be possible. Although the veneer of the floor is not ideal for refinishing, it may be possible to recoat your floor to regain some of it's original aesthetic. Please give us a call at 877-630-1800 so we can discuss your options.

A:  Home Depot stocks a product that is a combination moisture and sound barrier.  The name escapes me, but I’m sure Home Depot will know.  I used this as underlayment over my wood subfloor.  It also met Code requirements.  

A:  Thank you for your question. If you have a concrete subfloor we recommend you use a 6 mil (1/1,000th of an inch) polyethylene film as a moisture barrier. We do not have a thickness requirement for sound control underlayment, although we do recommend you install something with relatively low compressibility. More compressible materials allow for more flexion on the joints, which can cause problem down the road. If you'd like to discuss this further you can contact our technical services department at 877-630-1800.