Q:Do the door size go by inside measure or outside measure?
by|Dec 25, 2023
1 Answer
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A: The flap size: 10-1/2" x 15"
by|Dec 26, 2023
Q:Does this pet door have a solid insert to keep other animals out?
by|Dec 12, 2023
1 Answer
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A: An animal lock out slide is included
by|Dec 12, 2023
Q:Is it rain proof to keep rain from coming In
by|Nov 29, 2023
1 Answer
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A: Although very durable, they are not waterproof
by|Nov 30, 2023
Q:Is this door Big enough for a twelve pound yorkie
by|Nov 3, 2023
1 Answer
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A: Recommended for pets from 13 to 35 Lbs
by|Jan 4, 2024
Q:Do you need any additional accesories or is all included to install into the door?
by|Oct 20, 2023
1 Answer
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A: All installation hardware is included
by|Aug 13, 2024
1 found this answer helpful
Q:Can this be installed in the wall
by|Oct 7, 2023
1 Answer
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A: Not designed for wall installation
by|Nov 11, 2023
1 found this answer helpful
Q:Can this doggie door be installed on exterior door? I saw one review that said I don?t see why not and another that say no. So what?s the true answer?
by|Oct 1, 2023
1 Answer
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A: Designed for interior or exterior doors ranging from 1-1/4" to 2” in thickness
by|Oct 6, 2023
Q:I had this doggie door installed in a brand new home. Every time it rains it leaks and my floor gets soaking wet. It seems to be leaking where the secure door slides in and out. The rain comes in the cracks at the bottom. Has anyone else had this issue?
by|Sep 17, 2023
1 Answer
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A: Email 24/7 to: help@idealpetproducts.com...
or Call Us Toll Free at: 1-800-378-4385
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