A: Thank you for your inquiry. This unit is produced with Low-E 180 glass.
by|Sep 22, 2023
Q:What altitude is this window rated for? Is it ok to install at 7000 ft above sea level? If not is there a high altitude option?
by|Sep 18, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, then can either answer your question or transfer you to your local store to answer your specific question.
by|Sep 19, 2023
Q:Is this window suitable for a egress window?
by|Jul 18, 2023
1 Answer
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A: Thank you for your inquiry. This unit meets egress for a first-floor opening only based on the national coding standards for egress. This does not meet the minimum square foot opening of 5.7 square feet required for a unit on a second floor or higher level.
by|Sep 27, 2023
1 found this answer helpful
Q:I bought a 30.75x36.75 W2500 window. The real dimensions of the window that I got was 30x36. In any case, I have steel window framing (5/64" thick) and the dimensions are 1/4 to 1/2" above 30" (width) and 1/2" above 36" (height). Is it good for install?
by|Jul 4, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Jul 6, 2023
Q:Are these Windows Tempered Glass?
by|Jun 8, 2023
1 Answer
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A: Thank you for your inquiry. This window is configured with annealed glass, not tempered. To find out how to order a similar window with tempered glass, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Jun 8, 2023
Q:Are hinge left or right as viewed from the outside?
by|May 22, 2023
1 Answer
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A: Thank you for your inquiry. This unit is a hinged left casement window as viewed from the exterior.
by|May 23, 2023
Q:What minimum product (double-hung and casement) size options do I have to meet the minimum 5.7 sq. ft. second floor egress requirement? I'll need a window in the Cream color.
by|Mar 2, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Oct 31, 2023
1 found this answer helpful
Q:Are these windows able to be used at higher elevation? I am at 6500ft in elevation.
by|Jan 7, 2023
1 Answer
Answer This Question
A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.