Questions and Answers for LOKKLATCH D&D Security Dual Access Latch

A:  The LOKKLATCH D&D Security Dual Access Latch can be rekeyed. We recommend taking the unit to a locksmith for rekeying.

A:  Yes it can be unlocked from either side

A:  The LOKKLATCH D&D Security Dual Access Latch does not have the ability to be kept in the locked position on the outside while unlocked on the inside. The lock cylinders on this model work together meaning if one side is locked, the other side will be locked as well. Vice versa for unlocking.

A:  i could not get mine to unlock from the outside either. A waste of my money!

A:  There are screws on both side to the gate

A:  There are four screws used to secure each side of the LOKKLATCH D&D Security Dual Access Latch. Only two of those four are exposed from the front of each of the mounted components. The other two screws of each side are mounted on the inside (between the post and the gate). These screws cannot be removed without access to the interior section.

A:  I do not have the other lock. The customer service number on the website works well. I used it installing this one

A:  The D&D Security Dual Access Latch would need a new center hole drilled through the post, as well as screw holes for mounting in new locations. It has a larger footprint so it may cover up most of the existing screw holes from part 50072.

A:  Hi Joe, I installed two of these but not positive on the length of the push rod. As I recall, you'll need another 1/2" or so to connect to the lock mechanism. I vaguely recall the rod being about 8" but would suggest reaching out to the manufacturer. While I think this locking latch is AWESOME and easy to install, I doubt that you'll have enough clearance with the supplied parts (rod and conduit). However, I don't think it would be too difficult to craft your own to the desired length with a some sort of rod (dowel or plastic rod) and use PVC conduit. Hope this helps! Good Luck!

A:  This latch suits all square post gate up to 6 inches. Maximum thickness for the push rod is 6".

A:  This is Lokk Latch model LLDAB-K.

A:  This is difficult to answer without more information. This could be installation error. There have not been any other reports of this issue.

A:  I have had this lock for close to 2 years and have not had a issue with the lock. Maybe the lock is defective and you should take it back and get a new one.

A:  The short answer is that the screws do not come out if the lock is installed properly. I have installed several of these gate locks with some having to be modified to fit unique gating configurations. I never had screws come out once installed. My advice is to carefully read all installation instructions and reinstall the lock. You may have to plug existing screw holes if they are too large to adequately secure screws into your gate.

A:  For this Dual Access Latch 1-1/2 inches minimum is required for latch body, 1 inch minimum required for striker.

A:  Yes, 1.5 is fine.

A:  My lock set is on a 5" square post. I went to the Home Depot site and found a response regarding an installation on a 1" post that required a lot of work and modifications. It was suggested that the post be at least 1.5" deep and 1.25" wide. Hope this helps. John B