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Questions and Answers for Luma Comfort 28 lb. of Ice a Day Countertop Clear Portable Ice Maker BPA Free Parts Perfect for Cocktails and Soda in Stainless Steel

Internet #205586063

Model #IM200SS

Store SKU #1001028746

  • FOR FAMILY HEALTH - Safe on BPA Free approved ice to use everyday
  • CRYSTAL CLEAR ICE - Restaurant quality clear ice cubes everyday
  • COMPACT DESIGN - Modern Portable ice maker fits on any countertop

Questions & Answers

37Questions
caret
Q:Where is this made?
by|Dec 18, 2023
1 Answer
Answer This Question

A:  Thank you for contacting Newair. Our products are manufactured in China. Best Regards, Customer Care.

by|Dec 19, 2023
    caret
    Q:why is water in the ice bin..?
    by|Aug 19, 2023
    2 Answers
    Answer This Question

    A:  The unit is not cold enough to keep the ice frozen indefinitely. Over time the ice melts and the resulting water drips into the ice bin an is recycled back to the water reservoir to make more ice.

    by|Sep 1, 2023

      A:  Hi There, Thank you for Contacting Newair. The product should not contain water in the ice bin. If you happen to have any issues or need assistance with your Unit, feel free to call customer service at 855-963-9247. Best Regards, Customer Care

      by|Aug 21, 2023
        caret
        Q:How do I reduce the ice thickness on the Luma IM200SS
        by|Aug 4, 2023
        1 Answer
        Answer This Question

        A:  Hi There, Thank you for contacting Newair. To reduce ice thickness from the unit, you will need to clean the condenser and fan with compressed air by removing the back panel. Best Regards, Customer Care

        by|Aug 4, 2023
          caret
          Q:What kind of ice does the Luna ice machine produce?
          by|Apr 11, 2023
          1 Answer
          Answer This Question

          A:  Thank you for contacting Newair. The Luma Ice maker makes Clear Cubed shaped Ice. Best Regards, Customer Care

          by|Apr 11, 2023

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