Q:When are these coming back in stock? I have my tile project on hold because I can only get half of what I need! Help
by|Jun 25, 2020
1 Answer
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A: Thank you for your interest in the MSI Tuscany Beige Pattern Travertine Floor and Wall tile. These tiles are being restocked and will be available shortly. Good luck with your project!
by|Jun 26, 2020
Q:We just picked up a pallet of these tiles. They are very nearly white, they have really no color at all.
We do not understand as the pictures are totally different from what they look like, even customer reviews pictures are showing color in the tiles.
Aren't they supposed to be beige?
After reading the reviews do they change color once installed and grouted?
by|May 20, 2020
4 Answers
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A: They have a little color but for the most of it there beige I think the walnut is the one with the most color I haven’t installed mine yet it’s for a future project. Personally I love the color
by|May 24, 2020
A: yes some of them are whiter than other - mine where not 100% white though
by|May 21, 2020
A: Thank you for your interest in the MSI Tuscany Beige Pattern tile. This tile is a natural stone and the color will vary from lot to lot. If the color is not what you expected please contact your local Home Depot to inquire what options are available for you. Good luck with your project!
by|May 22, 2020
A: The enhancer/sealer will bring out the natural stone color. If you wet the tiles with water, that will be a similar appearance to finished look with the sealer/enhancer. Natural stone does vary greatly so your May be a lighter batch. Have installed this stone in 3 different homes with beautiful results in all.
by|Dec 28, 2020
2 found this answer helpful
Q:is it possible to buy a smaller quantity as a sample since the product is not available in the stores?
by|Dec 3, 2018
2 Answers
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A: No, we purchased the material sight unseen. Looked pretty rough before installation but after grouting with an epoxy grout it looked great. MSI stocks the tile and you can get one piece from them.
by|Dec 4, 2018
A: Thank you for your interest in a MSI product. Please contact The Home Depot online Customer service to get a sample of Tuscany beige.
by|Dec 4, 2018
Q:Can i buy 2 kits??? A total of 32 square feet??? If so can you give me the information i need to order over the phone or in person
by|Sep 6, 2018
2 Answers
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A: Don't purchase; inconsistent sizing makes the order unusable
by|Mar 20, 2019
A: Thank you for the interest in MSI product. This item is only available for purchase by the pallet at this time. Please contact your local Home Depot to see if they have any other purchasing options available for you. Good luck with your project!
by|May 6, 2023
Q:Can you clean with bleach
by|Jul 22, 2018
4 Answers
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A: Maybe a mild solution. We clean ours with dawn in a sink full of water, maybe twice a year.
by|May 5, 2023
A: Thank you for the interest in MSI product. It is not recommended to clean Tuscany Beige Pattern Honed-Unfilled-Chipped Travertine Floor and Wall Tile with a bleach. Please use a neutral (PH 7) and clean water to clean this tile. Good luck with your project!
by|Jan 9, 2019
1 found this answer helpful
A: HELLO WE HAVET INSTALED YET. THE ONLY THING I KNOW IS VERY DELICATE THIS FLOOR BUT BEUTYFUL.
YOU BETTER ASK TO THE SUPPLIER.
SORRY I CANT HELP YOU
by|May 5, 2023
A: I don’t know. I bought it and never used it because it was so ugly. The holes are huge and when you grout this they will fill up but eventually come out. You will be constantly grouting. If you like it, get a sample and use bleach on it. You will know firsthand!
by|Jan 9, 2019
1 found this answer helpful
Q:Is this compatible with radiant heat?
by|Jun 11, 2018
2 Answers
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A: Thank you for the interest in MSI product. The Tuscany Beige Pattern Honed-Unfilled-Chipped Travertine Floor and Wall Tile is a heat resistant tile. Good luck on your project.
by|May 5, 2023
A: Yes. I laid mine over 1/4" cement board over radiant tubing in plywood subfloor.
by|Jun 4, 2019
Q:What is the underlying color in this tile? Does it have a rose, orange, grey, or blue hue in it?
by|Jun 10, 2018
3 Answers
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A: Color varies, all that you mentioned are there. Beautiful.
by|Oct 11, 2020
1 found this answer helpful
A: IS ALMOST LIKE IN THE PICTURE, IS BEIGE,ROSE,NOT EXACLY ORANGE, NO BLUE.
ARE PIECES VERY SIMILAR BUT IN A BEIGE TONES.
by|Oct 11, 2020
1 found this answer helpful
A: Thank you for your interest in the MSI Tuscany Beige Travertine Floor and Wall Tile. This tile is a natural stone so the colors and undertones will vary from piece to piece. If you are interested in a specific tone please go to your local Home Depot to pick these out first hand. Good luck with your project!
by|Sep 19, 2020
Q:Does this item have a sample option that I can obtain by mail or store pickup?
by|Jun 1, 2018
2 Answers
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A: Thank you for your interest in the MSI Tuscany Beige Pattern Honed Travertine Tile. Please contact your local Home Depot to inquire the best way to get a sample of this. Good luck with your project!
by|Oct 11, 2020
1 found this answer helpful
A: I have tried multiple times to get a sample and keep getting told no that i have to buy a whole pallet. Talk about poor service
by|Aug 21, 2020
1 found this answer helpful
Q:What is the size of pallet?
by|May 29, 2018
2 Answers
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A: 100x120x12cm
by|May 5, 2023
A: Thank you for the interest in MSI product. In general, Tuscany Beige Pattern Honed-Unfilled-Chipped Travertine Floor and Wall Tile has length:40.55 inches,width:37.01,height:29.53. Good luck on your project.
by|Oct 27, 2023
Q:can this be installed over a wood deck
by|May 24, 2018
2 Answers
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A: Thank you for the interest in MSI product. In general, Tuscany Beige Pattern Honed-Unfilled-Chipped Travertine Floor and Wall Tile can be installed over a wood deck. Good luck on your project.
by|May 5, 2023
A: The substructure must be very strong or these tiles will crack over time. I would not recommend it. We installed on a slab and it's beautiful.