Questions and Answers for Merola Tile Arte Grey 9-3/4 in. x 9-3/4 in. Porcelain Floor and Wall Tile (10.88 sq. ft./Case)

A:  HI Andrea! Thank you for your question! The brand of grout we use is from Custom Building Products. They can be reached at 800-963-7652. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hello! Thank you for your question! While we believe grout color is a personal choice, the recommended grout color is Platinum. That can be found with Custom Building Products. They can be reached at 800-282-8786. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hi Abee! Thank you for your question! This tile has PEI of IV making it suitable for some dirt conditions and is completely frost resistant for outdoor application. We do not have a COF for this tile at this time to see if it is slippery with rain or not. I recommend ordering a sample first so you can get an idea of the texture and shading of the tile. If you have any other questions, please contact our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  HI James! Thank you for your question! I am not sure I understand. Please let me know the information you are questing for this tile so I can provide you the correct answer. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  I use mastic for all wall applications and mortar for all floors

A:  Mastic should work fine, but a full pattern of this tile for a backsplash would be rather large. You may want to consider another tile. I hope that helps, Keith

A:  Don't think so Unless you order all cases at once

A:  I think this a question Home Depot needs to address. As a customer I would assume they’d send all same dye lot in an order. Order more than you need just in case. You can return any leftover boxes (keep your receipts or pay with your Home Depot charge card)

A:  Hi! It is our standard practice to fulfill all orders from a single dye lot whenever possible. If you have any further questions, please give us a call at (800)-963-7652.

A:  Going to the store and checking the lot numbers is the only sure way to get what you want

A:  Hi! The grout color featured in the image you are referring to is Custom Building Products #165 Delorean Gray. It is important to note that grout color can greatly affect the overall look of an installation. If you have any further questions, please give us a call at (800)-963-7652.

A:  We used white grout. If you have scraps, I would buy 2 or 3 different colors. Tactics on a few scrap pieces within different colors. Charcoal of black might look good on a back splash. 

A:  It doesn’t show the grout. I used a dark grey color.  If I were you I’d use a grout sealer.  It seals the grout from dirt and doesn’t cost much but you must follow the instructions. It’s sold at Home Depot.  There are also better qualities of grout, I’d get the best so it doesn’t fall out along the edges.  

A:  If you were talking about that light gray color that's actually on the tile it's not grout that is part of the tile itself you probably have to go to the store to match the color to the grout you want to use

A:  I don’t see the grout in the sample picture, but when I installed this on my backsplash I used Dove Grey for my grout. Dove Grey is almost Black. 

A:  Hi! Our Arte Black is currently sold by the case which includes 16 individual pieces. If you have any further questions, please give us a call at (800)-963-7652.