Q:How do you assemble this tree? Does it come in parts or is it hinged?
by|Jan 3, 2024
1 Answer
Answer This Question
A: Folow link below for assembly instructions.
https://www.youtube.com/watch?v=m_KWACs0YKE
by|Sep 6, 2024
Q:I have to replace some bulbs on the tree. Exactly what kind do I have to buy. Please provide a product number, or a link.
by|Dec 29, 2023
1 Answer
Answer This Question
A: Replacement bulbs can be purchased at www.nationaltree.com for trees purchased in 2021 to current date by using link: https://shop.nationaltree.com/products/replacement-bulbs-1?_pos=1&_sid=f4a9d9a89&_ss=r
If the tree was purchased before 2021 please call our customer service team at 1-888-494-7278.
by|Dec 31, 2023
Q:I got artificial Christmas tree lights are not working only the bottom one. Can you please let me know how to connect it.
by|Dec 13, 2023
1 Answer
Answer This Question
A: Follow link below for tree assembly and light troubleshooting tips.
https://www.youtube.com/watch?v=m_KWACs0YKE
https://www.youtube.com/watch?v=vsaH-IDKqis
by|Dec 13, 2023
Q:Where is the UPC code for the 6.5' tree? It is not on the box or in the manual or on the website, yet it is required to register it for the warranty
by|Dec 2, 2023
1 Answer
Answer This Question
A: UPC number, item number , PO # will be listed on the original shipping box.
by|Dec 3, 2023
Q:Does this national tree come with on/ off clicker for lights
by|Nov 26, 2023
1 Answer
Answer This Question
A: Item PEDD1-312-65 does not have a on/off switch.
by|Nov 27, 2023
Q:Most of the answers apply to larger trees. Is the 4’5” tree as full as it appears in the pictures?
by|Nov 26, 2023
1 Answer
Answer This Question
A: Item PEDD1-312-45 is 4.5ft Downswept Douglas Fir Artificial Christmas Full Tree with 38-inches tree diameter.
by|Nov 26, 2023
Q:The specs state there is an on/off foot pedal but nothing in the box. Then I notice someone previously asked in the questions and told no it does not.
by|Nov 25, 2023
1 Answer
Answer This Question
A: Item PEDD1-312-65 does not have a foot pedal.
by|Nov 27, 2023
1 found this answer helpful
Q:Does 6.5 ft include the tree base height?
by|Nov 19, 2023
1 Answer
Answer This Question
A: Correct, item PEDD1-312-65 measures 6.5 ft including the tree stand.