Questions and Answers for Pool Time 32 oz. Sink to Clear Flocculant

A:  Hi Santoipr. We are the manufacturer of PoolTime products. While agitation and reclouding while vacuuming to waste is rare, you could simply stop vacuuming and allow the material to resettle over the next couple hours and attempt again. Alternatively, you could put the system back on filter and allow any residual clouding to filter out like normal. Please give us a call at 800-252-7665 if you have any further questions. We are available Monday to Friday from 8:00am to 6:00pm EST.

A:  Hi Ramm. We are the manufacturer of PoolTime products. Before starting the floc treatment you'll want to have the chlorine in the ideal range (1-4 ppm) which could be achieved by shocking if the level was low. Getting the chlorine level in that range before starting the floc treatment will help prevent issues while the pool remains off for 12-24 hours. Please give us a call at 800-252-7665 if you have any further questions. We are available Monday to Friday from 8:00am to 6:00pm EST.

A:  Hi Lisa, We are the manufacturer of Pool Time products. Our Sink to Clear Flocculant should only be used in pools that have the ability to vacuum to waste. The dosage on our Sink to Clear Flocculant is 8 ounces per 10,000 gallons which calculates down to about 6 ounces for your approximately 7600 gallon pool. We do not recommend the use of Sink to Clear Flocculant in pools that cannot be vacuumed to waste. If you have any other pool care related questions, please give our Technical Solutions Team a call at 1-800-252-POOL (7665). Thank you.

A:  Hi Kimberly. We are the manufacturer of Pool Time products. For best results, we recommend that the pH be adjusted to 7.5 to 8.0 prior to use. We then recommend applying the product through the skimmer basket at a rate of 8 ounces per 10,000 gallons and allowing the pool to circulate for two hours, before turning off the pump to allow the pool to sit undisturbed for 12 to 24 hours. After this time, we recommend vacuuming the pool to waste, to remove all settled material from the pool. We only recommend this product be used in pools that can be vacuumed to waste. If you would like to troubleshoot your experience with our product, we would be happy to provide our suggestions on clearing your pool, once we know more. Please give our Technical Solutions Team a call at 1-800-252-POOL (7665) to discuss further. Thank you.

A:  Unless you are able to vacuum up what settles using the pump..this will not work..everything will settle to the bottom , will need to be vacuumed out.

A:  Hi Greenpoolmisery, We are the manufacturer of Pool Time products. We would not recommend the use of our Sink to Clear Flocculant in your 2,640 gallon pool with a tiny filter. This product is only recommended for pools that can be vacuumed to waste, which is not typically a characteristic of smaller pools. Please give our Technical Solutions Team a call at 1-800-252-POOL (7665) so that we can assist you with troubleshooting your pool's algae problem and provide treatment recommendations. We look forward to speaking with you soon. Thank you.

A:  Hi Dds2, We are the manufacturer of Pool Time products. We do not recommend using a robotic pool vacuum to vacuum up the debris settled by our Sink to Clear Flocculant. Typically the amount of debris that settles is more than the robotic vacuums can manage on their own and the robotic vacuum or its collection system may become overly clogged by this process. If you have any other questions, please give our Technical Solutions Team a call at 1-800-252-POOL (7665). Thank you.

A:  Hi Candypz21, We are the manufacturer of Pool Time products. Vacuuming through the filter after the use of Sink to Clear Flocculant will most likely clog your filter media, resulting in a need to backwash or change your DE Media. For that reason, we recommend vacuuming to waste afterwards. If you would like to discuss further, please give our Technical Solutions Team a call at 1-800-252-POOL (7665). Thank you.

A:  If you are not vacuuming to waste, it will got to the filter.  You do not state whether you have a backwash tank.  If you do not you will need to disassemble the filter to clean it.  The flocculant is intended to precipitate suspended solids to make them easier to vacuum.  It should not affect vacuuming.

A:  Hi Jenn, We are the manufacturer of Pool Time products. Yes, our Sink to Clear Flocculant is compatible with salt water pools. If you have any other questions, please give us a call at 1-800-252-7665. Thank you.

A:  yes!